Merlin Cycles Charged Me for Cancelled Orders!
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A charge will show quicker than a refund but you will get it, I've had orders cancelled and refunded but never moaned and thrown a tantrum cause the refund wasn't processed as quickly as I was charged or cause the company had gone home. Do you expect them to be available 24/7 incase George or Geoffery buy stuff from them and get it wrong. Perhaps you ought to do like the forth member of the gang...
I've added a signature to prove it is still possible.0 -
Good advert for Merlin this thread. I have never used them, but I will check them out now. Lots of very happy customers....and one moron.
Bungle! Most people when they are in a hole of their own making, stop digging.0 -
Agreed, just ordered the Morgan Blue cleaning kit, very good price.Superstition sets the whole world in flames; philosophy quenches them.
Voltaire0 -
Is it possible that Bungle doesn’t exist but is a very clever marketing ploy by Merlin? It’s working!0
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Herb71 wrote:Good advert for Merlin this thread. I have never used them, but I will check them out now. Lots of very happy customers....and one moron.
Bungle! Most people when they are in a hole of their own making, stop digging.
Ignore Herb, Bungle. Get a bigger shovel, you are comedy gold.0 -
The attitude of people here is completely disgusting. A company has basically stolen money from my CC, yet apparently it's all my fault. Apparently, I'm a "bad" person for cancelling the odd order. Don't talk rubbish. Who the hell do you think you are slagging me off for no reason like that? This thread makes me so bloody angry. I'm not sure I even want to continue being a member here, as this is not the first time I've been subjected to a torrent of unwarranted and childish abuse.0
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Self awareness isn't really your thing is it?0
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Frank Wilson wrote:Veronese68 wrote:
You really are a complete waster aren’t you. People like you are why I don’t do retail and only deal with trade now. Companies really don’t need customers like you.Bungle73 wrote:I've made and cancelled enough online orders over the years to know exactly how it works.
Completely agree Veronese, after 46 years in the retail sector I have had my fill of customers who in most cases "know the industry better than you" despite the fact they have never worked in it.
So you're trying to claim that pre-authorisations don't exist? Even though I've already proved that they do? I'm experienced enough to know how it works so take your patronising attitude elsewhere.0 -
And why would anyone want to shop at a retailer who treats their customers with such contempt that they slag their them off for daring to cancel an order? Such a retailer does not deserve to be in business.0
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Do something!!0
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Bungle73 wrote:The attitude of people here is completely disgusting. A company has basically stolen money from my CC, yet apparently it's all my fault. Apparently, I'm a "bad" person for cancelling the odd order. Don't talk rubbish. Who the hell do you think you are slagging me off for no reason like that? This thread makes me so bloody angry. I'm not sure I even want to continue being a member here, as this is not the first time I've been subjected to a torrent of unwarranted and childish abuse.
Well you’re free to go. You got defensive straight away when someone questioned you, even if you didn’t like what was said why not just make light of it or ignore it? Internet arguments only happen when you react like this. If you think everyone else is wrong, have you not considered that you might have played some part in it? From an outside perspective it certainly looks like you’re reaction has been more childish than the responses.
To be clear, you haven’t been stolen from, you will get your money back, it’s not the end of the world.
Going to check out Merlins deals, thanks for the heads up0 -
Bungle, you really need to get the police invvolved if your money has been stolen. They have special division for internet fraud.
The older I get, the better I was.0 -
Bungle73 wrote:Placed a couple of orders the other day with Merlin. Shortly after I decided to cancel both orders and consolidate them into one order. Just checked my CC account online, and I find that I've been charged for all three orders! :x
Apparently they go home at 4:30 (why when most places finish at 5 or 5:30?), and won't be back until Monday!
No idea why this warrants a post especially the rant about Merlin closing at 4.30!
Like others I have used them lots over the last few months mainly due to the Castelli bargains. Had to return an item and got the refund the same day so in my eyes Merlin are a bloody great retailer and I would absolutely use them again.
I also think the rewards programme is pretty good too!0 -
Bungle, how many days had passed between cancelling the order and checking your card statement?
If it's less than 6 you basically deserve all the abuse you're getting.
If it's over 14 then I think you might have a point...0 -
Oh good, Bungle's back. Day 2, more fun. Carry on chap/ess.0
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I see a good night's sleep hasn't calmed him down.
They haven't stolen your money. You ordered stuff. It's really not rocket science.
What did you order ? Must be something expensive?0 -
Bungle73 wrote:And why would anyone want to shop at a retailer who treats their customers with such contempt that they slag their them off for daring to cancel an order? Such a retailer does not deserve to be in business.
You are one seriously confused person.
Who is doing the slagging here?I don't do smileys.
There is no secret ingredient - Kung Fu Panda
London Calling on Facebook
Parktools0 -
Bungle73 wrote:A company has basically stolen money from my CC
That's a serious accusation Bungle! I hope you have evidence, I don't see any so far on this thread, only the angry, ill formed ramblings of someone who made a mistake and now has to wait a few days to get a refund.Bungle73 wrote:Apparently, I'm a "bad" person for cancelling the odd order.
No. You're not a bad person for cancelling the odd order. Happens all the time. You're a bad person because of your ad hominem and straw man arguments, plus personal attacks on members.
Keep digging Bungle!0 -
Best Thread Ever. For what is't worth, I also run an internet business and for us the payment provider (in our case stripe or Paypal) pays us in full as soon as the customer places the order and then if they cancel we refund. However some large internet companies like Amazon do operate a system where they pre-authorise the payment and only charge when the order is dispatched. However the difference is that they are their own payment processor. In the images posted below a customer from Israel bought something over Christmas and we cancelled the order when we re-opened as we don't ship there.
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Stevie what would you know ? Bungles had enough of experts.
If he reckons something - you know he's right....
And if it's his credit card - then it's not even his money that was 'stolen' ?0 -
stevie63 wrote:a customer from Israel bought something over Christmas and we cancelled the order when we re-opened as we don't ship there.
You mean your shop was closed over Christmas???
My god man, what a disgrace! Shops aren't allowed to have opening and closing times, they should be open 24/7... Bungle have a word will ya
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HaydenM wrote:Well you’re free to go. You got defensive straight away when someone questioned you,
Er no I didn't. I responded to a personal attack that was pretty much the first reply that I got. Apparently that's the way it works on this forum, go straight for jugular without actually bothering to understand the situation. It's very telling that not one person has been interest in why I modified my order, not one. No, apparently I'm scum for daring to make a slight change to an online order. Apparently I'm supposed to feel ashamed for making a simple change on a computer system.it certainly looks like you’re reaction has been more childish than the responses.
Riiiiiiiiiiight.Herb71 wrote:No. You're not a bad person for cancelling the odd order. Happens all the time.
No I'm scum according to the people here......You're a bad person because of your ad hominem and straw man arguments,
Pure nonsense.plus personal attacks on members.
I'm the one receiving personal attacks here.0 -
Simple yes or no question Bungle. You’ve done the transactions with a credit card so has any money actually left your bank account ?0
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Nobody's called you scum Bungle. You've called people liars when it looks to me as if it's entirely your mistake.0
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Bungle73 wrote:No, apparently I'm scum for daring to make a slight change to an online order. Apparently I'm supposed to feel ashamed for making a simple change on a computer system..
Do you mean a slight change, a simple change or making three separate orders and then cancelling them.
A slight change would be to change the number of inner tubes youve ordered.
These are three separate transactions.0 -
I think Bungle has clearly had different experiences re refunding processes from other companies which he has clearly approved of.Merlins process hasn't gone that same way and he has gone off, somewhat alarmingly it appears.
I think whatever it is you ordered, why it went wrong...its not that relevant, your approach on here has been confrontational towards anyone giving you advice/comments that you don't like/agree with.The thing is with any online forum is you open yourself to comments, good and bad, your somewhat childish responses appear to suggest you may not be of the right mental fortitude to take part in forums, if your instant response to perceived criticism is to be so hostile...just an observation, please feel free to RIP me same as you have everyone else!!0 -
Hmm, strokes chin, interesting angle. Mind you, have to award kudos to the marketeers to have the foresight to register an id in 2015 and keep it in deep cover to be used 2+ years later.proto wrote:Is it possible that Bungle doesn’t exist but is a very clever marketing ploy by Merlin? It’s working!0 -
Ah Bungle, good to see you’re still the same pig headed, ignorant, socially inept idiot as you were over at U75 before you got banned.Bungle73 wrote:The attitude of people here is completely disgusting. A company has basically stolen money from my CC, yet apparently it's all my fault. Apparently, I'm a "bad" person for cancelling the odd order. Don't talk rubbish. Who the hell do you think you are slagging me off for no reason like that? This thread makes me so bloody angry. I'm not sure I even want to continue being a member here, as this is not the first time I've been subjected to a torrent of unwarranted and childish abuse.0 -
What is this wondrous U75 place you talk of ?0
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Another set of online forums, covering pretty much anything and everything. Started 20 years ago as a place for ravers, left wingers and anarchists. We’ve all mostly grown up and had kids now thoughcougie wrote:What is this wondrous U75 place you talk of ?
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