Seemingly trivial things that annoy you
Comments
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Came onto a motorway on the slip road behind someone doing 40mph. Didn’t speed up once they got onto the motorway.
Was too busy to find enough of a gap in the faster lane to get up enough speed to pass safely.
Super stressful.0 -
People that do 40mph in a 60 derestricted zone and continue to do 40 in the 30mph zone.
Gets my bloody goat.Sometimes. Maybe. Possibly.
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If I can be a man who yells at cloud; I went cycling on Monday and it was 23 and I wore summer kit, I’m about to go out and it’s 5 degrees and I’m in full winter kit, wtf0
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rick_chasey said:
If I can be a man who yells at cloud; I went cycling on Monday and it was 23 and I wore summer kit, I’m about to go out and it’s 5 degrees and I’m in full winter kit, wtf
Ditto, but at least the sun's out for the mo.0 -
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Weather was absolutely perfect for my run (could maybe have had lighter wind). If it’s like it for my marathon in two weeks I’ll be very happy.0
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All the 'found pets' scammy posts on Facebook which gullible people share from community groups. The scammers wait for a few thousand shares, then edit the OP to be for loan sharks or suchlike. Comments always disabled, and the same type of wording every time."Hi all I'm desperately trying to find the owner of this sweet girl I picked up about half an hour ago along side the road in the (location) area. She has been taken to the vets but does not have a chip. Please help bump this post so she can be reunited with her owner asap."
I sometimes wonder if people should have to pass an exam to use FB.
It did amuse me that I had a moan about it on FB, complete with screencap of a scammy post, and FB's automated system told me that I'd shared false information and blocked out the screencap. At least something there works, sometimes.0 -
Pretty much exclusively for the over 60s isn’t it?briantrumpet said:All the 'found pets' scammy posts on Facebook which gullible people share from community groups. The scammers wait for a few thousand shares, then edit the OP to be for loan sharks or suchlike. Comments always disabled, and the same type of wording every time.
"Hi all I'm desperately trying to find the owner of this sweet girl I picked up about half an hour ago along side the road in the (location) area. She has been taken to the vets but does not have a chip. Please help bump this post so she can be reunited with her owner asap."
I sometimes wonder if people should have to pass an exam to use FB.
It did amuse me that I had a moan about it on FB, complete with screencap of a scammy post, and FB's automated system told me that I'd shared false information and blocked out the screencap. At least something there works, sometimes.
I don’t know anyone other than the mother in law who uses it0 -
rick_chasey said:
Pretty much exclusively for the over 60s isn’t it?briantrumpet said:All the 'found pets' scammy posts on Facebook which gullible people share from community groups. The scammers wait for a few thousand shares, then edit the OP to be for loan sharks or suchlike. Comments always disabled, and the same type of wording every time.
"Hi all I'm desperately trying to find the owner of this sweet girl I picked up about half an hour ago along side the road in the (location) area. She has been taken to the vets but does not have a chip. Please help bump this post so she can be reunited with her owner asap."
I sometimes wonder if people should have to pass an exam to use FB.
It did amuse me that I had a moan about it on FB, complete with screencap of a scammy post, and FB's automated system told me that I'd shared false information and blocked out the screencap. At least something there works, sometimes.
I don’t know anyone other than the mother in law who uses it
It has skewed towards older folk, for sure, as the generation who grew up with it have got older, and their parents have got to grips with it, but quite a few of the students who started with in in the early 2000s and are now in their 30s & 40s still use it, and, weirdly, it seems to be a fairly well-used 'tool' for current students at uni (the ones I deal with, anyway), though not their first choice medium.
Though my French FB follower stats don't offer much refutation, it's a slightly wider spread than you might think, despite these stats being for a middle aged man riding a bike a lot taking photos, so hardly representative. (FWIW, I am amused that the 2/3 1/3 split between women and men has stayed almost exactly fixed despite total numbers quadrupling over a few years.)
I still think Instagram is just the same thing, but with less functionality, even if it is more widely used for messaging than FB. I can't really see the point of it, other than for capturing a younger part of the audience through its differential branding.)
I stay clear of all the common messaging apps themselves (Snapchat, Whatsapp, FB, Instagram) because of all the info they mop up from mobiles, sticking to browser versions - I think one has somewhat more control over what they can hoover up.0 -
Waited 30 mins to cancel Virgin media contract. Turns out I needed to call exactly on Thursday as I will otherwise have a cancellation fee for early termination or an out of contract charge. Hardly encourages me to continue with them.
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I'm getting Community Fibre fitted tomorrow, will then be able to cancel my Virgin contract. I'm not looking forward to the time it'll take on hold, although I will be glad to get rid of them.TheBigBean said:Waited 30 mins to cancel Virgin media contract. Turns out I needed to call exactly on Thursday as I will otherwise have a cancellation fee for early termination or an out of contract charge. Hardly encourages me to continue with them.
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If you're switching to sky, sky will cover up to £200 of the cancellation fee, FWIW.TheBigBean said:Waited 30 mins to cancel Virgin media contract. Turns out I needed to call exactly on Thursday as I will otherwise have a cancellation fee for early termination or an out of contract charge. Hardly encourages me to continue with them.
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Took me about and hour and then dodged around 5-6 rather aggressive sales calls...veronese68 said:
I'm getting Community Fibre fitted tomorrow, will then be able to cancel my Virgin contract. I'm not looking forward to the time it'll take on hold, although I will be glad to get rid of them.TheBigBean said:Waited 30 mins to cancel Virgin media contract. Turns out I needed to call exactly on Thursday as I will otherwise have a cancellation fee for early termination or an out of contract charge. Hardly encourages me to continue with them.
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I just want to buy myself 30 days to work out a plan. My Virgin deal was too good (£64 for absolutely everything).rick_chasey said:
If you're switching to sky, sky will cover up to £200 of the cancellation fee, FWIW.TheBigBean said:Waited 30 mins to cancel Virgin media contract. Turns out I needed to call exactly on Thursday as I will otherwise have a cancellation fee for early termination or an out of contract charge. Hardly encourages me to continue with them.
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How do you know they were aggressive if you dodged them?rick_chasey said:
Took me about and hour and then dodged around 5-6 rather aggressive sales calls...veronese68 said:
I'm getting Community Fibre fitted tomorrow, will then be able to cancel my Virgin contract. I'm not looking forward to the time it'll take on hold, although I will be glad to get rid of them.TheBigBean said:Waited 30 mins to cancel Virgin media contract. Turns out I needed to call exactly on Thursday as I will otherwise have a cancellation fee for early termination or an out of contract charge. Hardly encourages me to continue with them.
- Genesis Croix de Fer
- Dolan Tuono0 -
I doubt I'll get any sales calls, I told them our land line wasn't working over a year ago the last time I had a complaint. They closed my complaint as I wasn't answering their calls, the idiots didn't try the mobile number I gave them.rick_chasey said:
Took me about and hour and then dodged around 5-6 rather aggressive sales calls...veronese68 said:
I'm getting Community Fibre fitted tomorrow, will then be able to cancel my Virgin contract. I'm not looking forward to the time it'll take on hold, although I will be glad to get rid of them.TheBigBean said:Waited 30 mins to cancel Virgin media contract. Turns out I needed to call exactly on Thursday as I will otherwise have a cancellation fee for early termination or an out of contract charge. Hardly encourages me to continue with them.
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This whole cancellation ball-ache seems to me ripe for legislation, in the same way changing bank accounts was regulated for... there's currently a blatant barrier to the free market operating as it should.0
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First two werepangolin said:
How do you know they were aggressive if you dodged them?rick_chasey said:
Took me about and hour and then dodged around 5-6 rather aggressive sales calls...veronese68 said:
I'm getting Community Fibre fitted tomorrow, will then be able to cancel my Virgin contract. I'm not looking forward to the time it'll take on hold, although I will be glad to get rid of them.TheBigBean said:Waited 30 mins to cancel Virgin media contract. Turns out I needed to call exactly on Thursday as I will otherwise have a cancellation fee for early termination or an out of contract charge. Hardly encourages me to continue with them.
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I'd ban in contract increases as well. Virgin want RPI + 3.9% in April.briantrumpet said:This whole cancellation ball-ache seems to me ripe for legislation, in the same way changing bank accounts was regulated for... there's currently a blatant barrier to the free market operating as it should.
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Yeah, that's pretty common and the +3.9% is gouging really.TheBigBean said:
I'd ban in contract increases as well. Virgin want RPI + 3.9% in April.briantrumpet said:This whole cancellation ball-ache seems to me ripe for legislation, in the same way changing bank accounts was regulated for... there's currently a blatant barrier to the free market operating as it should.
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TheBigBean said:
I'd ban in contract increases as well. Virgin want RPI + 3.9% in April.briantrumpet said:This whole cancellation ball-ache seems to me ripe for legislation, in the same way changing bank accounts was regulated for... there's currently a blatant barrier to the free market operating as it should.
Either that, or if they increase within contract, allow penalty-free transfer, as the contract has effectively been broken.1 -
Properly trivial one. Confirmation emails for bookings that don't arrive immediately.0
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One of these days I'd like to join a regulator and go into battle on these sorts of things. Maybe I'm a wannabee Eurocrat.kingstongraham said:
Yeah, that's pretty common and the +3.9% is gouging really.TheBigBean said:
I'd ban in contract increases as well. Virgin want RPI + 3.9% in April.briantrumpet said:This whole cancellation ball-ache seems to me ripe for legislation, in the same way changing bank accounts was regulated for... there's currently a blatant barrier to the free market operating as it should.
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Always thought you were pro the market deciding this stuff and not regulators in Brussels/London?TheBigBean said:
One of these days I'd like to join a regulator and go into battle on these sorts of things. Maybe I'm a wannabee Eurocrat.kingstongraham said:
Yeah, that's pretty common and the +3.9% is gouging really.TheBigBean said:
I'd ban in contract increases as well. Virgin want RPI + 3.9% in April.briantrumpet said:This whole cancellation ball-ache seems to me ripe for legislation, in the same way changing bank accounts was regulated for... there's currently a blatant barrier to the free market operating as it should.
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Even the purists such as @surrey_commuter believe in regulation to prevent monopolies, manage oligopolies, protect the environment and protect consumers.rick_chasey said:
Always thought you were pro the market deciding this stuff and not regulators in Brussels/London?TheBigBean said:
One of these days I'd like to join a regulator and go into battle on these sorts of things. Maybe I'm a wannabee Eurocrat.kingstongraham said:
Yeah, that's pretty common and the +3.9% is gouging really.TheBigBean said:
I'd ban in contract increases as well. Virgin want RPI + 3.9% in April.briantrumpet said:This whole cancellation ball-ache seems to me ripe for legislation, in the same way changing bank accounts was regulated for... there's currently a blatant barrier to the free market operating as it should.
I'm not even a purist. I do laugh at USB-C cables though.
The problem is that it is hard for consumers to enforce the law, so large companies get away with pushing the boundaries. It's the regulators job to act as the large player in defence of consumers. For example, there is plenty of legislation around against punitive contracts, but that doesn't stop many companies thinking they can put them in place.
Also, I think my main reason to switch sides would be to help with prosecutions in complex cases where it seems the FCA is constantly lacking. I'd find that more rewarding than banana shape etc.
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Once upon a time, from when it was being measured to around 2016, better customer services was correlated with better profits, share performance and dividend.
In 2016 that changed and has never been the same since.
https://www.economist.com/podcasts/2023/10/05/why-businesses-are-struggling-to-keep-customers-happy
(premise of the podcast is more interesting than the conclusions, alas)0 -
I've never read it, but I think Sir Terry Lehy discusses in his book how he was concerned about Tesco stores that were making too much money. He thought it was an early sign that something wasn't right (too many people, too busy etc.)rick_chasey said:Once upon a time, from when it was being measured to around 2016, better customer services was correlated with better profits, share performance and dividend.
In 2016 that changed and has never been the same since.
https://www.economist.com/podcasts/2023/10/05/why-businesses-are-struggling-to-keep-customers-happy
(premise of the podcast is more interesting than the conclusions, alas)
I always found it interesting that after he left, profits struggled and Tescos did the exact opposite of this in that constantly chased profits at the expense of customers.
Maybe times have changed, but I thought it was interesting. He was also pro bakeries in stores as a service for customers. Another thing in decline.0 -
I’ll never understand why businesses will make all sorts of effort to attract new customers but will then exploit them / fail to deliver so they go elsewhere.
Even in my line of work I’ve been at places where I’m getting told to win more work but then being given insufficient resources to deliver and keep clients, old and new, happy. It feels far more sensible to me to keep the good existing customers happy as the priority. That in itself should help generate more business.0 -
IFAs is a market where that's the case:
3% signing on comission
1% annual fee
so they always chase the new customer0 -
Yep. Whatever happened to the old adage that your best future customer is an existing one?Pross said:I’ll never understand why businesses will make all sorts of effort to attract new customers but will then exploit them / fail to deliver so they go elsewhere.
Even in my line of work I’ve been at places where I’m getting told to win more work but then being given insufficient resources to deliver and keep clients, old and new, happy. It feels far more sensible to me to keep the good existing customers happy as the priority. That in itself should help generate more business.0
