Thread to tell everyone what bargains you've spotted!

N0bodyOfTheGoat

Few spots on PBK...

https://www.probikekit.co.uk/offers/buyer-s-picks.list (10% off until midnight tonight with TOP10, max £25 discount)

https://www.probikekit.co.uk/bicycle-ty ... 32503.html 23/28s for £27 before using TOP10

https://www.probikekit.co.uk/cycling-po ... 14777.html £250 before TOP10

https://www.probikekit.co.uk/cycling-po ... 73315.html £341 before TOP10

pangolin

PhilipPirrip wrote:

For anyone confused about their rights regarding orders placed with Planet X, the T&Cs you agreed to do state;

"You will then receive confirmation of your order - this confirms we have received your order, but it does not indicate a contract exists between us. We will indicate acceptance of your order by sending you an invoice - this is the contract between us. We have included this term to protect us in the case that a mistake has been made in pricing, for example if we have inadvertently under-priced a product, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the revised price is acceptable to you."

I think the important thing is not so much what is in the T&Cs but rather whether those T&Cs are legal. Unfortunately for us I think they are in line with the Consumer Rights Act. Still worth pushing back a bit though, you'd think they'd take the hit on a bit of postage (obviously it costs them a lot less than £3.95) rather than annoy a load of customers. I may be wrong though.

dinyull

pangolin wrote:

PhilipPirrip wrote:

For anyone confused about their rights regarding orders placed with Planet X, the T&Cs you agreed to do state;

"You will then receive confirmation of your order - this confirms we have received your order, but it does not indicate a contract exists between us. We will indicate acceptance of your order by sending you an invoice - this is the contract between us. We have included this term to protect us in the case that a mistake has been made in pricing, for example if we have inadvertently under-priced a product, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the revised price is acceptable to you."

I think the important thing is not so much what is in the T&Cs but rather whether those T&Cs are legal. Unfortunately for us I think they are in line with the Consumer Rights Act. Still worth pushing back a bit though, you'd think they'd take the hit on a bit of postage (obviously it costs them a lot less than £3.95) rather than annoy a load of customers. I may be wrong though.

More than the quid they're knocking stuff out for though.

Try selling stuff on ebay, and then you'll start to appreciate the free postage that wiggle, merlin etc can offer. Must cost them a fortune.

garnett

Pretty disappointing shambles at Planet X then.

Just got the same email as everyone else. Doubly frustrating since I placed another order with them the day after, and had I known they'd balls-up, I'd have lumped the tool-bottles in with that later order, and avoided the double postage charge.

tangled_metal

Are these tool cases worth £4.95? If they'd been branded Rapha or elite or some other brand would you have a problem with that price?

I know you guys like to squeeze every last ounce of discount on a purchase, but if PX had the sale at £5 with free delivery would you have bought them? Would they have been a good value buy?

It seems there's a bit of perspective being missed here. They're still a good deal with packaging added on, if you want one. If you're only buying because they're cheap then even £1 is too much if you don't really want / need one.

apreading

PhilipPirrip wrote:

For anyone confused about their rights regarding orders placed with Planet X, the T&Cs you agreed to do state;

"You will then receive confirmation of your order - this confirms we have received your order, but it does not indicate a contract exists between us. We will indicate acceptance of your order by sending you an invoice - this is the contract between us. We have included this term to protect us in the case that a mistake has been made in pricing, for example if we have inadvertently under-priced a product, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the revised price is acceptable to you."

Is it not the case that when they take consideration (payment) that they must by law enter into a binding agreement and be deemed to have accepted the order?

pblakeney

All these shops that "you" are happy to screw for the best possible deal?
They won't stay open. What then?

dinyull

PBlakeney wrote:

All these shops that "you" are happy to screw for the best possible deal?
They won't stay open. What then?

It'll be back to the LBS that...shut.....down.......years...........ago. Oh.

tgotb

Tangled Metal wrote:

It seems there's a bit of perspective being missed here.

+1. If you jump into a deal where it's fairly obvious that the seller has probably made a mistake, it's a bit unreasonable to start complaining when they spot the mistake and use their published terms and conditions to back out of it.

hopkinb

How hard is it to not take money from a customer until you "accept" their order by issuing an invoice though? I thought every online retailer did this - you only get charged when the goods are shipped.

Obviously this is a quid, but if you'd spent £000's on a bike and they did the same, you'd be pretty p*ssed off?

bigmat

TGOTB wrote:

Tangled Metal wrote:

It seems there's a bit of perspective being missed here.

+1. If you jump into a deal where it's fairly obvious that the seller has probably made a mistake, it's a bit unreasonable to start complaining when they spot the mistake and use their published terms and conditions to back out of it.

It wasn't obviously a mistke though was it? I thought maybe they were just trying to get the Carnac brand out there. Also they apparently have "thousands" of the things to get rid of. Also, on past experience, I wouldn't be at all surprised if they turn out to be slightly too small for a standard bottle cage or not quite right in some other way. And, finally, £3.95 postage? FFS, be reasonable! I wanted to order a barrel adjuster the other day, but wasn't going to pay that for postage. Just charge postage at cost if you insist on charging for it for small items.

tgotb

BigMat wrote:

It wasn't obviously a mistke though was it? I thought maybe they were just trying to get the Carnac brand out there. Also they apparently have "thousands" of the things to get rid of. Also, on past experience, I wouldn't be at all surprised if they turn out to be slightly too small for a standard bottle cage or not quite right in some other way. And, finally, £3.95 postage? FFS, be reasonable! I wanted to order a barrel adjuster the other day, but wasn't going to pay that for postage. Just charge postage at cost if you insist on charging for it for small items.

£1 for a bottle, including postage, was pretty obviously a mistake to me, it would cost more than that just to post it. The cheapest Post Office price for a parcel is £2.95; in that context, £3.95 including packaging seems reasonable to me.

Two ways to get something posted to you for significantly less:
1. Send as a letter; works for small flat items, but not a water bottle
2. Send from overseas (eg China) where the UK Post Office have to do the final delivery for free. This is how the crazy cheap deals you see on eBay work, with items manufactured and shipped from China for less than the cost of posting them from the UK...

tangled_metal

Good marketing, sell at cost to clear stock then make a loss by not charging for post and packaging.

IIRC in the old mail order catalogue days terms used phrases like excluding P&P (post and packaging). As someone said, £2.95 cheapest royal mail postage leaving £1.00 contribution to packaging. Seems fair.

Classic case of chasing the bargain even though you don't want it.

What's that comment one of the complaining bargain hunters made about it being to small for a standard cage or poor quality or something like that. If you thought that why did you go for the "bargain"?

It seems to me you're all like my sister was when growing up. She used to come home from a shopping trip with her gran clutching bags full of £5 bargain clothes from a discount clothing store that sells main high Street retailers ends of line. Only to get home and find she hates them all. Still it's a bargain at half the price of next or topshop prices for the same thing. They only sold them at that price because topshop couldn't sell them at even half price, end of season sales. Nobody liked them.

It's bargain fever! Only it's rarely a bargain if you think it'll not fit a cage securely or you don't actually want it. If it's still tucked in a Cupboard after a few months then you're unlikely to have got a real bargain.

dinyull

Good post TM.

Mother-in-laws partner has the tendency of asking for things thrown in with all his buys from the LBS - throw in a couple of gels with that etc. only he doesn't use the damn things. He loves telling you what he's blagged, then you go in the garage and he literally has boxes of sh*te that he will never use, all for free from LBS.

keef66

I grew up in a house full of cheap crap, much of which had been purchased simply because it was cheap. We had a dog brush long before we ever had a dog.

So I only ever subscribe to bargains if they are something I've previously considered buying at a higher price, or it's something I'll actually use.

The CR1-SL frameset for £500 and an Alpha ROS jacket for £130 both from Westbrooks being great examples. I'd agonised over a CR1 of some description, and an Alpha jacket, but could justify the cost of neither, so the bargain prices were impossible to resist.

The Madison Genesis bottles and Chapeau gloves I do use regularly, and I've picked up some barely used 5800 calipers and a Spesh Power saddle on the BR classifieds.

shirley_basso

Likewise.

Wardrobe pretty much sorted. Bikes both all good.

Maybe could do with a spare set of brake pads and a nice set of alu clinchers if I do end up going away. And a DA9150 groupset, but I'm not holding my breath on the latter.

pangolin

TGOTB wrote:

£1 for a bottle, including postage, was pretty obviously a mistake to me

Well thanks for letting us all know captain hindsight!

loss-leader
noun
a product sold at a loss to attract customers.

Perfectly plausible they'd shift this stuff at a loss to get their logo on a lot of bikes.

Suggest you lot steer clear of the bargains thread it is obviously very upsetting to you.

edindevon

bendertherobot wrote:

Neo is £999 at Halfords, will delivery to pay in store, so if you have BC discount. Bang.

Now back down to £999.99 at Halfords They also have the Tacx Flux for £555.

6/6/18 Edit. The Flux is currently £536.36 at Halfords.

luv2ride

pangolin wrote:

I think they're scrabbling to send out these collection emails and forgetting that they are overlapping with the automatic emails that go out for an order.

I sent an unimpressed reply yesterday accusing them of a bait and switch. No response yet!

Reading these posts after getting in from work, I'm confused! Got email yesterday asking me to pay postage. Haven't had chance reply yet. Today 2x emails from PX (like Redvee, 2 separate orders for 1 x bottle each for a quid), confirming the orders.
Looks like the 2 x £1 payments have gone through Paypal.

shipley

Initially I thought I’d missed a PX bargain with the free postage but I’ve bought 6x tubes, 2x bottle tool bags and a chain measuring thing for £9 plus p&p. Not bad in my book !

tgotb

pangolin wrote:

TGOTB wrote:

£1 for a bottle, including postage, was pretty obviously a mistake to me

Well thanks for letting us all know captain hindsight!

loss-leader
noun
a product sold at a loss to attract customers.

Perfectly plausible they'd shift this stuff at a loss to get their logo on a lot of bikes.

Suggest you lot steer clear of the bargains thread it is obviously very upsetting to you.

Erm..... I don't think we're the ones who are getting upset! 8)

bmxboy10

Aaaaahhhh another PX thread then....... :shock: :roll: :roll: :roll: :roll: :roll:

mrb123

solboy10 wrote:

Aaaaahhhh another PX thread then....... :shock: :roll: :roll: :roll: :roll: :roll:

No such thing as bad publicity.

wolfsbane2k

Tangled Metal wrote:

Good marketing, sell at cost to clear stock then make a loss by not charging for post and packaging.

IIRC in the old mail order catalogue days terms used phrases like excluding P&P (post and packaging). As someone said, £2.95 cheapest royal mail postage leaving £1.00 contribution to packaging. Seems fair.

Classic case of chasing the bargain even though you don't want it.

I saw this as a loss leader, and I wanted something like this. Have for a while. Been looking for them for a while, as an excuse to replace the old drink bottle tool bottle i use, which always has loose bits in the bottom.
Cheapest i've ever seen similar was £9-10, therefore £1 was a reason to try them out, even if not fully waterproof.
DId i need 3? No. But 2?. Yes.

tangled_metal

If you need them great but them for £1 each plus £3.95 P&P or whatever it was. Still a bargain over the £9-10 beat price (was that delivered) I reckon if you look at it that way, that you've got two items you wanted for £5.95 delivered when the cheapest price for similar would have been £18, then it's a decent bargain. Not as good as you thought it was. Still good though.

PhilipPirrip

For anyone confused about their rights regarding orders placed with Planet X, the T&Cs you agreed to do state;

"You will then receive confirmation of your order - this confirms we have received your order, but it does not indicate a contract exists between us. We will indicate acceptance of your order by sending you an invoice - this is the contract between us. We have included this term to protect us in the case that a mistake has been made in pricing, for example if we have inadvertently under-priced a product, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the revised price is acceptable to you."

wolfsbane2k

Tangled Metal wrote:

If you need them great but them for £1 each plus £3.95 P&P or whatever it was. Still a bargain over the £9-10 beat price (was that delivered) I reckon if you look at it that way, that you've got two items you wanted for £5.95 delivered when the cheapest price for similar would have been £18, then it's a decent bargain. Not as good as you thought it was. Still good though.

Yeah, that's the rub - i just wouldn't have ordered them, based on the expectation that they weren't up to scratch, and the knowledge that if you need to return something, you don't get a refund on the incoming P&P...

wolfsbane2k

PhilipPirrip wrote:

For anyone confused about their rights regarding orders placed with Planet X, the T&Cs you agreed to do state;

"You will then receive confirmation of your order - this confirms we have received your order, but it does not indicate a contract exists between us. We will indicate acceptance of your order by sending you an invoice - this is the contract between us. We have included this term to protect us in the case that a mistake has been made in pricing, for example if we have inadvertently under-priced a product, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the revised price is acceptable to you."

Which, frankly, is an unfair term, because the contract exists the moment they take payment (acceptance of the customers offer) - which happens when you place the order.

redvee

I've had four emails about the two orders today. The first was an automated response to the email saying I want the goods I bought in good faith and have had funds deducted from my bank account, the next two are emails with the same order numbers as the first orders I placed and the last email states:

Planet X wrote:

An error was made on our behalf and we do apologise for that however as stated in our T&Cs we reserve the right to correct any mistake where necessary

In this circumstance we will cancel the orders and reimburse you

Apologies for the inconvenience caused

Still no refund or response to the Paypal cases I've raised. It has cost them more in time and wages than the tool bottles are worth.

bmxboy10

I keep getting notifications about updates on the thread expecting to see what bargains have been found but all I get is updates on the PX cock up! Can u guys take your rants elsewhere?