ASK BERN

northpole · January 2007

Hello Bern,

Grateful if you could advise which Condor frames, if any, provide a similar slightly upright riding position / shock absorbency (if the inserts do what they say) to the Specialized Roubaix? I'm rarely able to call into the shop but passed by today and must say that the Leggero in the window looked superb.

Peter

condorman · January 2007

Bern

Do you stock any SPD Pedal Adapter for Sidi Road Shoes?

Thanks.

4candles · January 2007

<blockquote id="quote">quote:<hr height="1" noshade id="quote">Originally posted by northpole

Hello Bern,

Grateful if you could advise which Condor frames, if any, provide a similar slightly upright riding position / shock absorbency (if the inserts do what they say) to the Specialized Roubaix? I'm rarely able to call into the shop but passed by today and must say that the Leggero in the window looked superb.

Peter
<hr height="1" noshade id="quote"></blockquote id="quote">

Go in and get measured up 4 exactly what you want, and let them build a bike 4 you...

Bern. · January 2007

Hi, sorry, I have been away for a couple of days on business.
Condorman, we should do, best to give the shop a quick call and ask for Karl in clothing for stock details.
Peter, The Leggero is a great riding frame, but geared more towards the racer in terms of fit and stiffness. The Baracchi carbon model has a more comfortable ride and position, but the most upright are the Steel Acciaio and Fratello models.

Craiga · January 2007

Bern

Would you kindly have a look at this thread for me?
http://www.cyclingplus.co.uk/forum/topi ... _ID=119533

Is it just me??

Regards
Craig

Bern. · January 2007

Thanks Craiga. I have seen the thread and responded.

BERNIN RUBBER

Bow-man · January 2007

Hi Bern

Do you know the status on the '07 Potenza frames? I keep calling the shop but the guys don't seem to know what's going on - last I heard there were problems in Italy. I've had mine on order since October, and am getting desperate now!!!

Thanks

Bern. · February 2007

HI Bow-man, sorry for replying late. I have been away for a few days. I can't understand why the guys in the shop cannot give you an update. Any frames outstanding should have either come through last week or will be with the warehouse any day. I will chase this up in the morning and make sure the shop staff are aware.

Unknown · February 2007

Hi Bern,

Do you have any of your Italia cyclo cross frames built up and on display in the shop at the moment? I'm in the market for a cross bike and wanted to have a good look at the Condor range.

Thanks.

Bern. · February 2007

andyp,

I believe we have a couple in the shop on display at the moment.

Unknown · February 2007

Thanks Bern. I'll pop in tomorrow.

Greenbank · February 2007

Got an ETA for the Tempo I have on order? It's starting to get close to the estimated mid-feb date...

Bern. · February 2007

Just spent an hour on the phone to Italy shouting at them. Your frame should be shipped to us on Wednesday of this week. It will take a few days to get here, but as soon as it arrives it will be built immediately. This should be the same for any other custom/pre-orders.

I will be speaking to them again later and collating the info together for our sales guys.

Greenbank · February 2007

Excellent, thanks Bern.

PhilCcp · February 2007

Hi Bern
Just bought a new chain for my Fratello. I got a PC971 but it doesn't seem happy with the Campag 10sp set up.The links seem slightly flared and look like they rub slightly on the adjacent sprocket.
The bike was suppled with a non Campag chain, an SRAM PC??? now unreadable! Any idea what the original might have been, whether its still available and what the alternatives might be. I'd prefer to stick with the SRAM quicklink thing as it makes removing the chain so much easier. I' don't like Shimano chains having snapped two (factory fitted) on my last 2 mtb's.

Any help greatly appreciated.

Bern. · February 2007

We used a sram chain called pc89R on some 10 speed models. Although it was classed as a 9 speed chain it worked really well and was quieter than a campag chain with the bonus of the powerlink.
Unfortunately this chain is no longer made as they have introduced some new 10 speed chains. These work well with campag, but even better with shimano. The down side now is that the powerlink has been replaced with a powerlock which has to be replaced with a new one every time the chain is split.

This is still also the case with campag although they now offer cheaper 10 speed chains themselves.

PhilCcp · February 2007

Thanks for the info!

Such is progress - not! Now harder to split chain and possibly not as good as the old pc89R. Why do manufacturers do this?

Bern. · February 2007

I don't know, it constantly baffles me. The new chains do work very well though.

For some of those who have been asking about overdue pre-orders I am hoping for some good news when a delivery arrives tomorrow. You will be contacted direct.

hevipedal · February 2007

Bern, cheeky question; I bought a new bike last year through a major retailer. A Spec Roubaix Comp. I bought it in July. I took it in this week for a service because of a problem with the front mech and brakes. Both of which may turn out to be adjustment errors by me. However the mechanic rang me back to say that the back brake does feel like it's got a weaker spring than the front also that the BB cups needed replacing as they were worn and when the cranks were taken off there was a broken washer and cracked nut. The Crankset is FSA and the mechanic said they weren't as good as the Shimano (Shimano 105 groupset). My question is should the BB cups be worn after 6 months? Admittedly about 1500 miles but thats not a lot in 6 months. Also should the broken washer, cracked nut etc be replaced under warranty? I only took the bike back to the retailer because it's still in warranty.

 Hevipedal 
Phrase of the week - If you are not part of the solution, there's good money to be made in prolonging the problem
50yrs old and Proud of it - 6 inches off the waist
Pedal to Paris Sept 2007

If I told you what it takes to reach the highest high
You'd laugh and say nothin's that simple
But you've been told many times before
Messiahs point you to the door
No one had the guts to leave the temple

Bern. · February 2007

A lot of big manufacturers fit cheaper parts to bikes where possible. It is likely that Specialized have fitted the FSA crank and BB because they appear to be of high value, but as an original part they may in fact be quite cheap and helps get the bike to a certain pricepoint. Mechanics tend to be quite good judges of equipment long term as they see a lot of bikes coming in for repair and can see trends over a period of time. It is possible that the bottom bracket itself is a part made only for big manufacturers and could be a cheap copy of an aftermarket version from the same company.

We would normally pirsue warranty claims for bikes sold within our store as manufactuers like to trace everything to ensure that the bikes have been purchased through authorised dealers, etc. The best course of action would be to give Specialized UK a call and ask if they would consider warranty. If you would prefer us to contact them on your behalf please call the shop and ask if they can do this for you. If they are willing to let us sort it for you then we will follow it up.

They may say that you have to do this through the dealer you purchased the bike from, but it is worth a try. They may also say it is wear and tear, but see how you get on.

hevipedal · February 2007

Bern, thanks for that, I'll give the shop I bought it from the option to treat as a warranty claim. I just wanted to know I wasn't being unreasonable in the first place. You have reassured me.
By the way, when I bought my bike I had very little knowledge of Bike shops here in London, and certainly no knowledge of the big chains. Your services on this site and the opinions of other cyclists have convinced me that at my next purchase your shop will be getting a visit.

 Hevipedal 
Phrase of the week - If you are not part of the solution, there's good money to be made in prolonging the problem
50yrs old and Proud of it - 6 inches off the waist
Pedal to Paris Sept 2007

If I told you what it takes to reach the highest high
You'd laugh and say nothin's that simple
But you've been told many times before
Messiahs point you to the door
No one had the guts to leave the temple

hevipedal · February 2007

<blockquote id="quote">quote:<hr height="1" noshade id="quote">Originally posted by PhilC

Thanks for the info!

Such is progress - not! Now harder to split chain and possibly not as good as the old pc89R. Why do manufacturers do this?
<hr height="1" noshade id="quote"></blockquote id="quote">

I use a KMC X10 which has a quick release so you can open it to clean and then click back together. I've had no trouble with it at all on Shimano 105 groupset

 Hevipedal 
Phrase of the week - If you are not part of the solution, there's good money to be made in prolonging the problem
50yrs old and Proud of it - 6 inches off the waist
Pedal to Paris Sept 2007

If I told you what it takes to reach the highest high
You'd laugh and say nothin's that simple
But you've been told many times before
Messiahs point you to the door
No one had the guts to leave the temple

Bern. · February 2007

No problem hevipedal, I will look further into KMC. I know the guys there and will look to test some.

Tom753 · February 2007

Hi Bern,
I ordered a pair of Deda 215 deep drop 44cm handlebars some time ago (about 6 months or more), have you had any in?

<div align="right"> My fixed bike </div id="right">

cpeachey · February 2007

Hi Bern
Do you know of any 26" rims with 40 holes please? (for a Hope tandem hub)
I can only find Velocity Aeroheat but not a UK source. It would be well worth a trip to Grays Inn if you had one!
Thanks Chris

Bern. · February 2007

Tom753, Was this in the shop? IF you call and ask for Peter he will be able to confirm shop stock. At our warehouse we jsut have 215 in shallow and Newton oversize in Deep at present.

CPeachey, We don't have anything in stock, but Ison import a Salsa rim called Gordo/XC Tour 26" rim which is 27mm wide and has a braced cross section to make a bomb-proof rim. They are œ39.99 and are black. Any shop who deals with Ison should be able to scource them for you.

cpeachey · February 2007

Thanks Bern It seems anything I want has been discontinued! I'll get my LBS on to it.
Chris

Bern. · February 2007

no problem

Greenbank · February 2007

Did Sir get a delivery today?

Bern. · February 2007

Typically the truck was in late to the U.K so they are laying on a special van for us. Should be with us within the hour, fingers crossed.

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