Warning about the Mekk Poggio‏

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Comments

  • Old_Timer
    Old_Timer Posts: 262
    Jon,
    Its great to know the shop took care of things properly for you. Have you chosen a new bicycle yet? (If you did mention this in an earlier post I didn't see your choice.)
    Lets just got for a ride, the heck with all this stuff...
  • MrSingh
    MrSingh Posts: 30
    Roadie74 wrote:
    Jon_1976 wrote:

    Got an email from the shop yesterday evening confirming I will be getting a refund next week.

    Thanks again.

    Good news, glad to be of help :)

    Yep same here - if it wasn't for you Roadie74 I'd still be riding that carbon-carving machine :-)

    Personally I'm very glad this post keeps getting bumped with replies. Major forum with lots of visitors, and even though this issue seems to be only affecting one model from one particular year (Poggio '13) the fact is that people who are considering ANY Mekk should know exactly how useless and seemingly underhand Mekk have acted regarding this issue.

    Remember when you buy a bike you are not just paying for manufacturing, marketing and distribution - you are paying for potential after-sales support. Mekk clearly do not offer any such thing...with their Wiggle-crack priced Poggio '13...which Wiggle continue to sell; two different flavours in fact.
  • MrSingh
    MrSingh Posts: 30
    Jon_1976 wrote:
    Refund received. I'm glad to have this issue resolved and even happier not to have that bike in my possession.
    Bike shop were excellent from beginning to end. In contrast, Mekk/paligap no help at all.

    Forgot to mention this earlier. Most of my communication with the bike shop was through email but I did have a few conversations on the phone when the bike was returned on the second occasion. During one of these conversations, the bloke from the shop stated I wasn't the only one contacting them about the cable issue.

    I know exactly how you feel. Felt almost liberated once that bike left my house and I got my money back. Actually made me feel comfortable about spending a lot more money on a bike than I had originally intended.

    Sad thing is though it has pretty much put me off ever buying a 'small name' bike - thanks Mekk! Despite potential negatives think I will stick to the big boys - simply in case things go wrong in future. They might charge a heck of a lot more but for me this whole episode was a lesson re: where that money actually goes.

    "You pays your money & you takes your chances" as a wise man once said...that should actually be Mekk's slogan lol

    Ps just tweeted two more people having seen Mekk retweet their praise for Poggio '13s, highlighting this thread in case they get 'carved-up' too. Someone who I previously did this to thanked me and said they'd keep an eye out. Just passing-on Roadie's constructive vibes ;-) Also told Mekk to take another look at this thread. If they had any scruples whatsoever we would have had some input from them by now. The words ostrich, head and sand come to mind...
  • Jon_1976
    Jon_1976 Posts: 690
    Mr Singh, good work letting people know on twitter and continually trying to get Mekk to acknowledge this thread.

    I've never used twitter (or Facebook) and know very little about it. I'm pretty anti-social when it comes to social media apps :oops:
  • MrSingh
    MrSingh Posts: 30
    Mekk have decided to respond. See:

    https://twitter.com/mekkbicycles/status ... 5505530880
    https://twitter.com/mekkbicycles/status ... 5268702208

    "we’re aware of the thread [this forum thread] and we’re aware that the cable routing on a few earlier bikes wasn’t optimal..i.e. less than optimal when built"

    I'm trying to ask them some questions related to their above statement...doubt I will get much out of them. 'Less than optimal' - wow, they have a way with words! Let me translate:

    'We're fully aware that the Poggio '13 frame design in relation to the internal cabling is not fit for purpose and causes damage"
  • Jon_1976
    Jon_1976 Posts: 690
    :lol: haha..what a feeble excuse. Its says a lot when your cabling has to be perfect to the mm.

    I've built a few bikes from scratch and have done a lot of cable fitting (inners and outers) on various bikes (excluding the Mekk). When I first started, I had outers that were too long and, on one occasion, marginally too short. Never did I have any problems with the cables sawing into the frame. At the worst, the excess cable length just looked crap.

    In one of the emails from Paligap, they claimed it down to frame size and combination of outers being too long. Then nosed ferrules and enlarge frame stop holes. After that didnt work, the bike shop informed me that Paligap had advised switching the cables over so they entered the frame on the opposite side and criss crossed in the down tube. That wouldnt have solved the stop/ferrule being sawn on the chainstay though. I'd had enough of being Mekk's unpaid troubleshooter.

    If I still owned the bike, those twitter replies would have really annoyed me. Now that its gone, it just makes me even happier to have seen it go.
  • graeme3039
    graeme3039 Posts: 1
    hi all,
    i have had the same problem with my mekk poggio 1.5. been in contact with mekk and the bike shop i got it from and the only solution i got from them was to re route the cables. paligap sent me some new ferals. but after reading some of these post i dont think its going to work. any one else had any other idears on stopping the cable rub?
  • Jon_1976
    Jon_1976 Posts: 690
    Sorry to hear that? Have you enquired about returning the bike and getting a refund?
  • fossyant
    fossyant Posts: 2,549
    Might be worth investing in gore or similar cables that run in a sheath all the way to the mechs.

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