Michael Pinchen

boblo

Yawn.... Is this still going on?

Anyone seen the weather forecast? Anymore storms in teacups coming our way?

danlikesbikes

airwise wrote:

Hello All

I have just been that this thread needs my attention. Sorry I wasn't aware you were all having this discussion.

To clarify matters (again). Berni was given my office address to send the cassette into. Once received I would send a used DA in it's place. He got rather annoyed that I would not send the DA unit in advance of receiving the new one, nor pay for his postage.

He informed me via email on the 17th that he would send the cassette. On the 22nd, Friday, he texted me to ask if it had been received. I replied the same day that nothing had to my knowledge arrived and did he have a tracking number.

He told me that it had been signed for recorded delivery and I assured him I would check with the office today and get back to him. At 10.20 this morning, I did as promised and emailed him advising him that nothing had been received. I also informed him that, as a gesture of good will, I would forward the used DA cassette to him tomorrow but asked if he could provide me with a POD from the post office so that I could take this up with the office.

I have heard nothing back from him but the cassette is ready for postage tomorrow. I have not cleaned it. I have told him that. Given his attitude and threatening behavior, I really don't feel I can bring myself to degrease a cassette. I trust that is acceptable. After all, I gave the whole bike a service and degrease prior to shipping and got that thrown back in my face.

So that's the facts as they stand. Many thanks for those who have taken the time to stand up for me - my faith in human nature is close to being restored.

Well done mate sounds like you have done more than you agreed to.

Berni come on mate get that tracking number over to the seller so no one feels they are being ripped off & both of you can walk away having done the right thing all things considered.

ant1901

You don't get a tracking number with first class

danlikesbikes

ant1901 wrote:

You don't get a tracking number with first class

Your right you don't.

The buyer is saying he sent it 1st class & the seller is saying that the buyer emailed him stating it was sent recorded delivery.

Those are the the facts we have & none of use know which is correct other than the seller & buyer.

paul_mck

you can send first class recorded, but that isnt trackable either.

andylav

1st class recorded isn't trackable but the reference number assigned to the package does allow for confirmation of delivery and for the name and electronic signature of the person who took receipt to be viewed

berni

there is no tracking number. I still have no cassette and have been unable to use the bike for too long now. I have posted about 100 parcels in the last month, odd this is the only one with aa problem. If it doesn't arrive and the d a cassette is a 500 mile old unit, then I'll pay for a second hand 105 cassette. I would have hoped that MP would have paid for me posting the 105 cassette to him as the error was his, so far I am unable to use the bike, still have no cassette and have had to pay and take time out to post the wrong cassette back to the seller, is that really how buying stuff off this forum should happen?

boblo

So you're in the middle of a dispute and you sent something against your better judgement that cannot be traced? Really?

You two sound like you deserve each other. Sorry.

airwise

Just to keep you all up to date with the facts .

I sent the cassette as promised on Monday - taking Berni at his word that he had sent the other one back.

I sent first class recorded - ref BY373751848GB. You can all see that on the Royal Mail website including the date of postage.

Despite repeated requests, Berni has not provided any proof of postage nor any tracking number. I do hope he has behaved correctly.

I've done everything I said I would and more throughout this process.

supersonic

berni wrote:

there is no tracking number. I still have no cassette and have been unable to use the bike for too long now. I have posted about 100 parcels in the last month, odd this is the only one with aa problem. If it doesn't arrive and the d a cassette is a 500 mile old unit, then I'll pay for a second hand 105 cassette. I would have hoped that MP would have paid for me posting the 105 cassette to him as the error was his, so far I am unable to use the bike, still have no cassette and have had to pay and take time out to post the wrong cassette back to the seller, is that really how buying stuff off this forum should happen?

Did you get a receipt? Certificates of posting are free, the post office will write the post code on it.

danlikesbikes

supersonic wrote:

Did you get a receipt? Certificates of posting are free, the post office will write the post code on it.

Good question, Berni are you there!!!!!!!

From the sounds of his post looks like probably not. Hopefully Airwise's office should confirm receipt soon though or one will end up out of pocket and the other won't.

Think its safe to say that neither will be on each others Christmas card list either way.

berni

I have been in contact with mp constantly and explained that if it doesn't turn up and I can't find the postage ticket then I will pay for a used 105 cassette. It was sent almost two weeks ago and after no contact from mp for over a week after posting it I sort of gave up, think I may have even thrown the invoice away. Let's not forget that it is me who has been sold the bike with the wrong kit, MP has lied and evidence of that has been given, he ain't no saint! Have to confirm that the correct cassette has finally turned up so I can finally use the bike, only I have to pick my ill 5 year old up so will have to wait! I'll look for the proof of posting later, in tghe mean time has anyone got a lightly used 105 cassette for sale!

paul_mck

FWIW my friend has just ordered a brand new dolan with sram red groupset and the cassette is a lower level sram one. A red cassette is £100 extra.

boblo

'Have to confirm'? Christ Bernie you really come over as a graceless mardy arse.

You've got your cassette, you may or may not have sent the other one back and you haven't the maturity or good grace to recognise a reasonable end to an unfortunate situation.

As for selling you another cassette. On the strength of this thread, not a chance.

berni

boblo you tw*t, just confirmed that the correct cassette turned up, maybe that was too complex for you to understand? I know many bikes turn up with lower cassettes, but if it's advertised with a dura ace and turns up with a 105 you would be a bit pissed off to say the least

paul_mck

my point is the dolan is advertised as an sram red bike, yet doesnt come with an sram red cassette. unless you pay extra.

so my point is yes it does happen.

boblo

paul_mck wrote:

my point is the dolan is advertised as an sram red bike, yet doesnt come with an sram red cassette. unless you pay extra.

so my point is yes it does happen.

And isn't followed by 4 pages of drama queenesque ravings.... Berni, grow up, you're acting like a spoilt child.

berni

boblo, I have been sold a 105 cassette instead of a dura ace, if you are cool with that, great, I'll sell you all my special assos clothing which may say lidl or aldi on the label. I think it is you who has made a bit of a cock up here and rather than admit it you resort to insults.

berni

final response to this saga, have sent proof of posting to mp, I have my d a casssette, if the 105 doesn't turn up then post office insurance will deal.

ooermissus

berni wrote:

final response to this saga, have sent proof of posting to mp, I have my d a casssette, if the 105 doesn't turn up then post office insurance will deal.

Depends what you paid for. If you paid extra to send it recorded, you have up to £46 insurance (more if it went special), but it will be up to you to claim not the poor guy who sold you the bike. I don't think you get anything if you just sent it first class.

paul_mck

indeed its up to the sender to do the claim, the recipient cant do it.

£46 would more than cover it so get a claim in and get MP sorted out. Though you might have to wait for 28days or something stupid.

nathancom

berni = ??????

berni

I have emailed mp with the details of the postage. He has told me that he would claim if he had the details, however I said in the email that I was unsure if it should be him or me claiming. I will pop in to the post office on Monday and start the claim process irrespective.

supersonic

Having read through this it seems that the OP has done everything within reason to remedy the situation. Sure he made a mistake copying the spec synopsis: and as a buyer, I would expect full Dura Ace to be full Dura Ace. I think it is a simple mistake, nothing more, and the replacement cassette should be offered, which it has been. In future it is wise to list every component on the bike.

However, I would also expect the buyer to return the 105 cassette before the new cassette was sent out. Most returns work this way. Then for the OP to refund the postage. Proof of postage should be sought in all cases.

it is up to the SENDER to make the claim if the goods are lost int he post. They are deemed lost after 14 working days.

berni

nicely put supersonic, I have the proof of postage, mp has refused to pay for my returning the cassette though, I have told mp that I will deal with the post office tomorrow.
You did miss the point that MP claimed that the 105 was the original spec, then later that he had changed it from the d a to the 105 cassette, so a little dishonest it appears.

airwise

Just to keep all up to date, needless to say I am still waiting for either a cassette or payment.

Berni claims now that he wants an invoice for the cassette. I have informed him if he had sent it via insured post as I did he would have a simple claim as there is no POD and the package has gone missing.

I've let him know that I don't see why I should be inconvenienced when I sent him a DA cassette as a gesture of good will and in good faith. Now I think the guy is showing his true colours. If he needs to give the PO something then print it up or pay me and then chase the PO.

I have in the meantime had a number of trouble free transactions with fellow forum members, all of whom have been a delight to deal with, and to meet. I would advise considerable caution when dealing with Bernhard - frankly I wish I'd never been contacted by the guy.

You live and learn, but his behavior does rather cause me to lose my faith in human nature.

danlikesbikes

supersonic wrote:

Having read through this it seems that the OP has done everything within reason to remedy the situation. Sure he made a mistake copying the spec synopsis: and as a buyer, I would expect full Dura Ace to be full Dura Ace. I think it is a simple mistake, nothing more, and the replacement cassette should be offered, which it has been. In future it is wise to list every component on the bike.

However, I would also expect the buyer to return the 105 cassette before the new cassette was sent out. Most returns work this way. Then for the OP to refund the postage. Proof of postage should be sought in all cases.

it is up to the SENDER to make the claim if the goods are lost int he post. They are deemed lost after 14 working days.

I agree with all the above except one point & to be honest is not me disagreeing with you but was it advertised with FULL DA or just DA. I saw the ad myself a while ago & contemplated making an offer and seem to recall that it said DA, though I didn't really pay that much attention as it appeared to have been sold by the time I saw the ad & think the ad has now been removed.

boblo

I'm not surprised the 'returned' cassette hasn't turned up. During a dispute such as this, who in their right mind would return something without proof of postage/insurance unless it proved convenient not to have that proof?

I'd put it down to experience and move on. It's now not worth the continued aggro which is, presumably what the buyer is counting on.

airwise

Dan

just to clarify again, Berni was supplied with an as new 105/Ultegra cassette rather than a well used DA one. I personally felt I was doing the guy a favour as he was getting something that would not need replacing soon - the DA had been used in the Alps where the large sprockets get a lot of abuse.

Regardless, now Berni has both cassettes and I have neither - all because I have tried to do the right thing throughout. Right now, I find the title of this thread both offensive and not a little ironic.

danlikesbikes

airwise wrote:

Dan

just to clarify again, Berni was supplied with an as new 105/Ultegra cassette rather than a well used DA one. I personally felt I was doing the guy a favour as he was getting something that would not need replacing soon - the DA had been used in the Alps where the large sprockets get a lot of abuse.

Regardless, now Berni has both cassettes and I have neither - all because I have tried to do the right thing throughout. Right now, I find the title of this thread both offensive and not a little ironic.

No need to clarify - just pointing out that as the ad has now gone (I think) none of us can really comment either way but as several people have said rightly or wrongly bikes are advertised as DA and full DA and sometimes you have to know the difference. I didn't when I bought my first road bike with SRAM Red and assumed it meant the whole group set (naive really only been MTB riding and racing for about 20 years now).

I'm not taking sides either but the buyer whilst clearly still pee'd off does not seem to realise what a good deal he is getting as I recall the bike was a bloody good bargain too start with. I understand his frustration but when you consider the weight difference Vrs the cost of replacement argument (when the time comes as with all moving parts they wear out and need replacing) is one that he will need to think about himself.