Michael Pinchen

berni
berni Posts: 137
just bought a full dura ace bike from Michael Pinchen, rear cassette is a 105! bike spec is for dura ace cassette and I am feeling ripped off, anyone any ideas? thinking of taking him to small claims court as he is being so arrogant about it, offering me a hevily worn cassette on a nearly new bike or nothing, no help toward the correct cassette and refusing to take the bike back, any ideas how to deal with this guy? anyone know him?
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Comments

  • airwise
    airwise Posts: 248
    Let's get this straight Berni.

    The bike was supplied with a 105 cassette. This is not uncommon. I have offered to replace the new cassette with a used Dura Ace - with approximately 500 miles on it as has the bike. You have refused and threatened legal action.

    In addition, I gave the bike a full service and degrease before shipping it to you as a gesture of good will and have been honest and more than accomodating thoughout this process. Your behavior has been bizarre throughout to say the least. My suspicion is that you have changed your mind.

    But do not go telling untruths and besmirching my name on forums or I will take the matter very seriously.
  • boblo
    boblo Posts: 360
    So what's wrong with that OP?
  • Velonutter
    Velonutter Posts: 2,437
    Popcorn time :roll:
  • nicklouse
    nicklouse Posts: 50,673
    was the bike advertised as coming with a full Dura ace groupset?
    Medium Diablo with full Dura Ace 7900.
    "Do not follow where the path may lead, Go instead where there is no path, and Leave a Trail."
    Parktools :?:SheldonBrown
  • airwise
    airwise Posts: 248
    Yes. And the OP has been offered a DA cassette that has seen 500 odd miles of Alpine use, or the Ultegra/105 unit that is effectively new. The latter will last longer, is newer and is all of 40g heavier. The S/H value of a DA cassette is the same as a new 105/Ultegra.

    Despite this, the OP has decided to go down the legal route and is planning on taking the case to the courts. He seems to want a brand new DA cassette.

    I presume you would like me to start another thread advising sellers to beware of this character?
  • Some people don't know much or understand. A good example is Planet X advertise new bikes as full sram red, but when you look closer the cassette, brake calipers etc are usually entry level sram
    Parts.

    The OP is threatening legal action! Lol good luck with that
  • paul_mck
    paul_mck Posts: 1,058
    cheaper just to buy a new DA cassette surely than proceed with legal action.
  • paul_mck
    paul_mck Posts: 1,058
    For the OP I mean, I think the seller has covered himself adequately.
  • berni
    berni Posts: 137
    not strictly correct, bike was advertised as having full dura ace, as per the manufacturers website etc. Turns up with 105 and he has told me he is doing me a favour! He has offered me a used d a cassette that will need replacing soon, on a bike that has allegedly only covered 500 miles! He will also only send this d a cassette with little life in after I return the 105, no offer of, here's the da cassette, send me the 105 and I'll sort postage, and by the way, sorry for the mistake. I have asked simply for the bike that he advertised, if he is happy to do that he can simply send me an appropriately used d a cassette, he has my address. So, Mr Pinchen, company director with no fixed abode, are you happy to send me an appropriately used d a cassette or not, if so, pop it in the post, I will send the 105 back when I receive it, apologies but your honesty is in question, and will ask for the postage, gesture of good will I'll be happy to sell the 105 on this forum and ask the buyer to send you the proceeds directly
  • paul_mck
    paul_mck Posts: 1,058
    he claims its had 500 miles on it, do you think otherwise? Have you seen a pic?

    Its not unusual for people to swap the cassette out for a different ratio and to be honest paying full whack for a DA one is pretty pointless. So on the grand scheme of things a new 105 cassette isnt really that bad.
  • berni
    berni Posts: 137
    true, but he knew it and should have advertised it that way. I run sram red/ da cassettes, I would have offered him less had I have had the truth. If I advertise an almopst new da cassette and send you an almost new 105, how would you feel, to then say send me the 105 back then I'll send you the right one is wrong on a full bike, he should send the da and I'll return the 105. He has already shown he is , well, a little short on telling the truth. To avoid me chasing him he has sent me a picture of a camper van as his home and refuses to supply his or his solicitors address, Makes me feel like I have been ripped off and the guy doesn't care
  • paul_mck
    paul_mck Posts: 1,058
    truth is though the cassette is a small part of what you bought, and while the da may be more desirable its not a huge part of the package. Im not having a go, but if you were threatening legal action etc then Id be wary of sending you something in case you didnt bother sending the 105 back.

    why not post it off, and get the da cassette? Do you know its in bad condition? Are you happy with the rest of the bike?
  • airwise
    airwise Posts: 248
    Guys, I really am past caring about Bernard. I feel I've been entirely correct. I've offered to address the situation. I've explained the pluses and minuses.

    Bernard Palmer has been thoroughly unreasonable and so I am afraid I can do no more. Now suddenly he claims the box is damaged and parts are missing. As a gesture of good will I offered to help him and to get a replacement part. This offer was greeted with more abusive emails.

    I would strongly advise others to hunk twice about dealing with Bernard Palmer. I have reason to doubt his integrity.

    As for our dealings, they are now at a close. He's welcome to post the new cassette back and I'll send him the used one. He has been given an address to do that. It's people like Bernard that give these sorts of transactions a bad reputation. I will in future refuse to ship any item I sell. It's just not worth the potential exposure.
  • Velonutter
    Velonutter Posts: 2,437
    Just some observations that I have had to my cost.

    I recently took someone to court and lost because a private individual cannot sue someone for faulty goods or the wrong goods in the County Court if the goods were accepted at the time of payment, OK it could be argued that the cassette is not what was advertised, well the DA with 500 still has in my opinion at least another 6000 miles of use left.

    I regularly get 6000-10,000 miles to a cassette if looked after.

    I always run a lower spec cassette to my groupset as they last longer, typically Chorus with Record and Super Record Groupset.

    It ain't going to make a blind bit of difference from 105 vs. DA, not unless you are Cancellera which I presume you aren't.

    Correct me if I'm wrong but you weren't buying a new groupset, so a cassette with 500 miles on is only 2-3 weeks old on my summer riding and is most definitely not "heavily worn", so what is the beef, send the 105 back, gratefully accept the DA and then you have what was advertised simple.

    Good Luck airwise.
  • berni
    berni Posts: 137
    So mr p, are you going to send the da cassette? Simple question, simple answer needed
  • Velonutter
    Velonutter Posts: 2,437
    berni wrote:
    So mr p, are you going to send the da cassette? Simple question, simple answer needed

    I think he said he would if you sent the 105 one back.
  • welshkev
    welshkev Posts: 9,690
    berni wrote:
    So mr p, are you going to send the da cassette? Simple question, simple answer needed

    i think he answered that earlier:

    "He's welcome to post the new cassette back and I'll send him the used one. He has been given an address to do that"
  • amaferanga
    amaferanga Posts: 6,789
    Some people don't know much or understand. A good example is Planet X advertise new bikes as full sram red, but when you look closer the cassette, brake calipers etc are usually entry level sram
    Parts.

    No. They advertise a bike with SRAM Red, not FULL SRAM Red. If they're selling a bike that's only part SRAM Red then they don't state that it's "full" SRAM Red.
    More problems but still living....
  • berni
    berni Posts: 137
    the guy refuses to give me an address! I have trusted him by sending almost £2000 yet he is insisting on me sending a cassette before he forwards the da one to me, he should have popped the da in the post with a return address for the 105. Think the point is being missed, he has knowingly taken the da cassette off and not advertised that, if , as he claims, it's an improvement to fit a newer 105 cassette to a 500 mile old da groupset, then he should have mentioned it ( btw, if anyone wants their dura ace groupset "improving" with 105, let me know).
  • paul_mck
    paul_mck Posts: 1,058
    so you have no address to send the 105 cassette to?
  • Velonutter
    Velonutter Posts: 2,437
    berni wrote:
    the guy refuses to give me an address! I have trusted him by sending almost £2000 yet he is insisting on me sending a cassette before he forwards the da one to me, he should have popped the da in the post with a return address for the 105. Think the point is being missed, he has knowingly taken the da cassette off and not advertised that, if , as he claims, it's an improvement to fit a newer 105 cassette to a 500 mile old da groupset, then he should have mentioned it ( btw, if anyone wants their dura ace groupset "improving" with 105, let me know).

    Sorry Mate, but you need to send the 105 back and then he should send the DA one, that's the way returns work.

    Strikes me as a fuss over nothing :roll:
  • berni
    berni Posts: 137
    I can't send it back as he refuses to give me a postal address
  • paul_mck
    paul_mck Posts: 1,058
    to be fair you were asking for his address to initiate legal action. If its to send the cassette back then Im sure he will be more accommodating. If not we will give him a hard time!
  • berni
    berni Posts: 137
    still waiting for his address...........
  • Velonutter
    Velonutter Posts: 2,437
    airwise do the decent thing, we supported you now give your address to send them back to you? :roll:
  • paul_mck
    paul_mck Posts: 1,058
    indeed, money where mouth is!!!
  • airwise wrote:
    He's welcome to post the new cassette back and I'll send him the used one. He has been given an address to do that.

    Though the address had already been given by Airwise, or am I missing something?
    Pain hurts much less if its topped off with beating your mates to top of a climb.
  • paul_mck
    paul_mck Posts: 1,058
    I think we are all missing something tbh.
  • berni
    berni Posts: 137
    ok, he has provided a company address, as an owner of many companies they are there to protect me, so fairly useless. He initially stated that the bike was supplied with a 105 cassette ( on a full dura ace spec) then later changed his story to " I put the 105 cassette on to improve the bike as it was newer", really?? only a new cassette on a 500 mile groupset?? I am afraid he is a liar and has been caught out, I have offered to return the 105 cassette and asked him to pay the postage, soem £3.20 as the error is his, he has refused. The guy is a liar, he has been caught and is refusing to back down. If he was correct he should have no problem either sending me the correct cassette that I bought , or giving me a real contact address so that I am able to deal with him. Guess he is a coward too.
    As I said , I have been ripped off by Michael Pinchen and he is refusing to make matters right. Be very careful of this bloke, he is hiding behind " you can do nothing to me legally as I live abroad" card, he has even sent me a photo of his caravan abroad, pathetic, sad and not good for this site
  • Velonutter
    Velonutter Posts: 2,437
    Just be grateful you have his address, you won't win in the county court, because as I said I lost a similar case on this technicality.

    Send it back and as long as you get the promised DA then great, I wouldn't even worry about the £3.20 it just ain't worth it.