BE WARNED !!!!

Cycloslalomeur

Having been left nonplussed by all that "I blame Wiggle" banter on other threads until coming across this one only today, I feel left out and generally cross. Where can I complain?

Stone Glider

Try Road Beginners? They are always helpful on there...........unlike here.

bennett_346

Cycloslalomeur wrote:

Having been left nonplussed by all that "I blame Wiggle" banter on other threads until coming across this one only today, I feel left out and generally cross. Where can I complain?

Even though the thread is a few years old i think your line of complaint is with wiggle. They should compensate you for that lack of communication, it's just shoddy customer service!

siamon

I bought a new bike from Wiggle!

I spent months test riding about 10 different bikes before I found absolute perfection, the lbs wouldn't match the Wiggle price so I cheekily trousered a few hundred quid of savings and eagerly waited for it's arrival. The box was pristine, I carefully opened to reveal my beautiful new bike and:

It was (not quite) perfect!!!!!

There was a crack visible in the top tube lacquer, the seat-post was scratched to buggery, the handlebars were clearly second hand, the chainset was scratched and there were other minor scratches on the forks, frame etc.

Wiggle did offer me some vouchers to make up for the disappointment of taking delivery of a bike that looked as though it had been kicked around the car park, but as the manufacturer had confirmed in writing that any visual defect on the frame would need to undergo radiographic and ultrasonic testing I felt that returning the two wheeled perfection was my only option. The purchase price was refunded in full.

Devastated didn't quite sum up my mood, so I consoled myself by spending double the amount on another bike, which whilst being vastly superior to my ability, and rather harsh, is gradually dragging me out of my depression.

Wiggle did start the first 6 or so emails with the phrase "we apologise for your inconvenience" but never for shipping a bike in that state. In reality they didn't give a monkeys about my inconvenience and the phrase rather stuck in the throat.

On the other hand, the Zoggs swimming trunks I previously ordered arrived quickly, in new condition complete with sweets. Just a shame about the bike.

I'm not on the the right thread am I?

MattC59

^^

Judging by your reply here: http://www.bikeradar.com/forums/viewtopic.php?f=30005&t=12813518 I'd say not.

TheNorthernTrain

My girlfriend left me today! She said I was always looking to blame others for my own mistakes...

I blame Wiggle....

nweststeyn

I just read this for the first time and I feel it's unfair, as many have mentioned before me, that I missed the boat on this one.

Gizmodo

It would be more appropriate for this thread to be a Stcky, rather than one called "Christmas Stocking" now that it's January.

bartimaeus

I hope you have all read DO SOMETHING!!!! as well. The two threads need to be enjoyed together.

nweststeyn

Oh yeah. They're like Rum and Lime.

andy46

Bartimaeus wrote:

I hope you have all read DO SOMETHING!!!! as well. The two threads need to be enjoyed together.

I missed this one!

RDW

<INNOCENTLY>Was this issue ever resolved?</INNOCENTLY>

Cleat Eastwood

the answers a bit like haircuts

velohutts

got a small pack of haribo with a new bike.

WIGGLE - be warned !!

lawrences

I bought some cassettes from wiggle. I couldn't get a single one of them to play in my Walkman. I was left devastated.


Rang customer services but there phone line now has a press 1 if you're a bike radar forum user, then it just hangs up.

Wiggle'd

ct8282

An ha ha ha. You've been Wiggled. That phrase will stick for all eternity.

iLukeKendall

lawrences wrote:

I bought some cassettes from wiggle. I couldn't get a single one of them to play in my Walkman. I was left devastated.


Rang customer services but there phone line now has a press 1 if you're a bike radar forum user, then it just hangs up.

Wiggle'd

Actually just laughed out loud!

arran77

To save me the bother of wading through 21 pages of this thread who can give me a brief synopsis, is it worth getting stuck into?

tlw1

arran77 wrote:

To save me the bother of wading through 21 pages of this thread who can give me a brief synopsis, is it worth getting stuck into?

Something's are worth the investment in time to read

arran77

matthew h wrote:

arran77 wrote:

To save me the bother of wading through 21 pages of this thread who can give me a brief synopsis, is it worth getting stuck into?

Something's are worth the investment in time to read

Bugger, I was almost motivated when I arrived at work but now you throw that at me, I think I'll have a read later once I have achieved some work stuff

seanoconn

arran77 wrote:

matthew h wrote:

arran77 wrote:

To save me the bother of wading through 21 pages of this thread who can give me a brief synopsis, is it worth getting stuck into?

Something's are worth the investment in time to read

Bugger, I was almost motivated when I arrived at work but now you throw that at me, I think I'll have a read later once I have achieved some work stuff

How can you be motivated to work on the 8th of January? What's wrong with you! I feel like developing a drinking habit and getting sacked to relieve the boredom.

southdownswolf

Since the holidays, I have had a severe lack of enthusiasm. As I have received parcels from CRC, Prendas and Ribble, it can only be Wiggles fault as I have not received Harribo with any of the orders.

RDW

southdownswolf wrote:

Since the holidays, I have had a severe lack of enthusiasm. As I have received parcels from CRC, Prendas and Ribble, it can only be Wiggles fault as I have not received Harribo with any of the orders.

I was too tired to go out today - watched the Tour instead. I'm sure if Wiggle had sent me Haribos recently, I'd have had more energy. Be warned.

sloppyschleckonds

Had some iced tea from ProBikeKit, won't be using them again

butcher of bakersfield

arran77 wrote:

To save me the bother of wading through 21 pages of this thread who can give me a brief synopsis, is it worth getting stuck into?

Speed King buys bike from Wiggle and happily rides it for 3 months.

He then takes his bike to an incompetent mechanic who breaks his new seatpost, blames it on Wiggle, and makes some stuff up about Wiggle sending out shoddy secondhand parts and re-spraying frames, just for good measure. Speed King is thoroughly appalled at this Frankenstein creation he has been sold.

After some correspondence, and Wiggle agreeing to inspect the perfectly good bike, an unknown deal then takes place. Either:

a). The customer receives complimentary gifts as a gesture of good will.
b). The customer is threatened with legal action and told under no uncertain terms not to speak of it again.

Speed King refuses to disclose how it was concluded.

The next 15 pages consists of mildly funny piss-taking, with a brief interruption to unveil a thread that discloses the truth of what really happened .... except it doesn't exist anymore.

The mystery remains unsolved.

I should probably get back to work now.

Stevo_666

butcher of bakersfield wrote:

arran77 wrote:

To save me the bother of wading through 21 pages of this thread who can give me a brief synopsis, is it worth getting stuck into?

Speed King buys bike from Wiggle and happily rides it for 3 months.

He then takes his bike to an incompetent mechanic who breaks his new seatpost, blames it on Wiggle, and makes some stuff up about Wiggle sending out shoddy secondhand parts and re-spraying frames, just for good measure. Speed King is thoroughly appalled at this Frankenstein creation he has been sold.

After some correspondence, and Wiggle agreeing to inspect the perfectly good bike, an unknown deal then takes place. Either:

a). The customer receives complimentary gifts as a gesture of good will.
b). The customer is threatened with legal action and told under no uncertain terms not to speak of it again.

Speed King refuses to disclose how it was concluded.

The next 15 pages consists of mildly funny piss-taking, with a brief interruption to unveil a thread that discloses the truth of what really happened .... except it doesn't exist anymore.

The mystery remains unsolved.

I should probably get back to work now.

Spoilsport!

arran77

Stevo 666 wrote:

butcher of bakersfield wrote:

arran77 wrote:

To save me the bother of wading through 21 pages of this thread who can give me a brief synopsis, is it worth getting stuck into?

Speed King buys bike from Wiggle and happily rides it for 3 months.

He then takes his bike to an incompetent mechanic who breaks his new seatpost, blames it on Wiggle, and makes some stuff up about Wiggle sending out shoddy secondhand parts and re-spraying frames, just for good measure. Speed King is thoroughly appalled at this Frankenstein creation he has been sold.

After some correspondence, and Wiggle agreeing to inspect the perfectly good bike, an unknown deal then takes place. Either:

a). The customer receives complimentary gifts as a gesture of good will.
b). The customer is threatened with legal action and told under no uncertain terms not to speak of it again.

Speed King refuses to disclose how it was concluded.

The next 15 pages consists of mildly funny piss-taking, with a brief interruption to unveil a thread that discloses the truth of what really happened .... except it doesn't exist anymore.

The mystery remains unsolved.

I should probably get back to work now.

Spoilsport!

I'm a busy man!!!

veronese68

arran77 wrote:

I'm a busy man!!!

I seriously doubt that. :P

ballysmate

Veronese68 wrote:

arran77 wrote:

I'm a busy man!!!

I seriously doubt that. :P

Proof?

arran77

Veronese68 wrote:

arran77 wrote:

I'm a busy man!!!

I seriously doubt that. :P

I've been very busy this morning :P