"We have received your order and will process it promptly"
That message has been there for a week...
I expect it will change to 'Held' in the next day or two.
Oh ye of little faith.
Order status now "packing" with the message "we are currently preparing your order for dispatch".
I've just had a call from them, they can only send one item out that I ordered. Apparently because the warehouse is closed, so I said I'll wait for it all, and they didn't want to do that.
I'm pretty sure that someone ballsed up and put too much of a discount on and they are using a warehouse closure to get out of it.
Do you rely on it to decide whether it is safe to overtake?
Speaking personally I don't rely on it for anything but what it does do (& do very well) is give you more awareness of what's behind you.
I'm not a Garmin fan at all & thought long & hard about buying this & if I'm honest probably wanted to dislike it but although it's not perfect I won't ride without it now.
"We have received your order and will process it promptly"
That message has been there for a week...
I expect it will change to 'Held' in the next day or two.
Oh ye of little faith.
Order status now "packing" with the message "we are currently preparing your order for dispatch".
I've just had a call from them, they can only send one item out that I ordered. Apparently because the warehouse is closed, so I said I'll wait for it all, and they didn't want to do that.
I'm pretty sure that someone ballsed up and put too much of a discount on and they are using a warehouse closure to get out of it.
I know these are unprecedented times but I don't like the way this company seems to work.
Likewise at halfords and now the BC 10% off can be used online there!
Worth noting though, the 1030 is reduced as Garmin are about to release a newer model.
Same applies to the varia radar.
There's a new Varia coming out?
Not been that long since the last one.
Yes. The varia rtl510 is two years old now. Garmin had scheduled the launch of the new one for the second quarter of 2020 but has been delayed due to the virus.
Varia 2 now reduced at halfords and other places (assume clearing stock for the new version). Bargain @ £99! Plus you can use the 10% BC discount online now! And don't forget quidco.
Do you rely on it to decide whether it is safe to overtake?
My Varia is probably the best thing I've ever bought for the bike.
I still look behind me if I'm going to make a major manoeuvre such as a turn or an overtake, and every so often when just riding along. The advantage for me is if I have to make a fast move, such as avoiding a pothole I hadn't previously noticed or something. It's really useful to know at that point whether there's something right behind me or not - The radar display shows the distance behind you of other vehicles as well as just showing that they're there.
Tri-UK Sent another email a couple of days ago and this morning got email saying dispatched ! At 4 I got an email saying no access to certain warehouse stock and they had refunded me nearly half the value of the order! And they've not told me what it is they can't deliver so I'll just have to wait and see! Sceptical side of me also says that someone cocked up on the pricing as some of it was incredible cheap but then again these are unprecedented times... I've been trying to calculate what items they may not be delivering but it could be anything. I have only ordered Mavic stuff so are they are honouring the prices of some of it but if I had to guess I'll bet it's the shoes that aren't coming
25th August 2013 12hrs 37mins 52.3 seconds 238km 5500mtrs FYRM Never again.
Tri-UK Sent another email a couple of days ago and this morning got email saying dispatched ! At 4 I got an email saying no access to certain warehouse stock and they had refunded me nearly half the value of the order! And they've not told me what it is they can't deliver so I'll just have to wait and see! Sceptical side of me also says that someone cocked up on the pricing as some of it was incredible cheap but then again these are unprecedented times... I've been trying to calculate what items they may not be delivering but it could be anything. I have only ordered Mavic stuff so are they are honouring the prices of some of it but if I had to guess I'll bet it's the shoes that aren't coming
They told me it was the shoes they couldn't send....
Managed to get a merino top out though. I'd be proper surprised if anyone got the top end shoes at over £200 off.
"We have received your order and will process it promptly"
That message has been there for a week...
I expect it will change to 'Held' in the next day or two.
Oh ye of little faith.
Order status now "packing" with the message "we are currently preparing your order for dispatch".
I've just had a call from them, they can only send one item out that I ordered. Apparently because the warehouse is closed, so I said I'll wait for it all, and they didn't want to do that.
I'm pretty sure that someone ballsed up and put too much of a discount on and they are using a warehouse closure to get out of it.
Lol, I just had a voicemail with the exact same message. Did I still want to order the 9.99 gloves despite the £5 delivery
That'll be an email instructing them to cancel and refund. Which is exactly what they are after, pretty sure as above, someone messed up, and they are using the current situation to provide the excuse.
Won't be shopping with them again, especially now I know who owns them.
Felt F70 05 (Turbo)
Marin Palisades Trail 91 and 06
Scott CR1 SL 12
Cannondale Synapse Adventure 15 & 16 Di2
Scott Foil 18
Looks like the "3 for 2" promo on clothing and bike bags is back at PX, a few deals to be had, don't just think of items you want for the summer exercise rides!
Has anyone had any bargain Mavic clobber delivered?
Yup, gravel polo shirt and some socks. They couldn't fulfil the shoes or knee warmers though. Delivered last Saturday I think?
On the varia, I've had one for a few months now and can't imagine riding without it now. If you can, try one - I've yet to meet anyone who's tried it and not felt the same way.
Tri-UK Sent another email a couple of days ago and this morning got email saying dispatched ! At 4 I got an email saying no access to certain warehouse stock and they had refunded me nearly half the value of the order! And they've not told me what it is they can't deliver so I'll just have to wait and see! Sceptical side of me also says that someone cocked up on the pricing as some of it was incredible cheap but then again these are unprecedented times... I've been trying to calculate what items they may not be delivering but it could be anything. I have only ordered Mavic stuff so are they are honouring the prices of some of it but if I had to guess I'll bet it's the shoes that aren't coming
So my despatch on Friday has actually been despatched today on RM24, tracking finally gone live! I'll try not to be too disappointed when no shoes turn up as merino jerseys at £32-£37 is a still a bargain ! Some is going to have to be returned and who knows how long that's gonna take!
25th August 2013 12hrs 37mins 52.3 seconds 238km 5500mtrs FYRM Never again.
Well after 3 weeks they have just told me the bike I ordered is not in stock so Wint be sent. was showing in stock when I ordered it and they took the money straight away. Last time I ever use them !!
Well after 3 weeks they have just told me the bike I ordered is not in stock so Wint be sent. was showing in stock when I ordered it and they took the money straight away. Last time I ever use them !!
What was your order status before that? I'm still in the "Packing" stage having moved there from "Received" about a week ago.
Moon Nova 80+ Pulsar light set from halfords/cycle republic available for a tenner.. AA Front, 2xAAA rear powered set - useful little "Be Seen" for kids/occasional riders, or a back up. . The pulsar rear is pretty good, normally sells for £12 by itself, so with the nova torch front it's not a bad set, especially as the rear uses the same mounts as used by the other moon lights, so can be swapped in easily.
Intent on Cycling Commuting on a budget, but keep on breaking/crashing/finding nice stuff to buy.
Bike 1 (Broken) - Bike 2(Borked) - Bike 3(broken spokes) - Bike 4( Needs Work) - Bike 5 (in bits) - Bike 6* ...
There's a LeCol challenge on Strava at the moment: https://www.strava.com/challenges/LeCol-Keep-Active-Challenge It's dead easy to complete and you get a £50 credit. What's not so obvious is that there's a minimum spend of £100. If you're buying something from them anyway, might be worth a go.
Well after 3 weeks they have just told me the bike I ordered is not in stock so Wint be sent. was showing in stock when I ordered it and they took the money straight away. Last time I ever use them !!
Feedback like this makes me glad I gave them a swerve.
I think we're all willing to cut businesses a bit of slack at the present time, but this TriUk saga has been pretty shoddy, particularly as they've taken everyone's money for several weeks before failing to fulfil the orders, or in my case leaving me waiting and failing to respond to emails.
There's a LeCol challenge on Strava at the moment: https://www.strava.com/challenges/LeCol-Keep-Active-Challenge It's dead easy to complete and you get a £50 credit. What's not so obvious is that there's a minimum spend of £100. If you're buying something from them anyway, might be worth a go.
There seems to be one of these all the time! You'd be mad to buy something from Le Col without a Strava voucher.
There's a LeCol challenge on Strava at the moment: https://www.strava.com/challenges/LeCol-Keep-Active-Challenge It's dead easy to complete and you get a £50 credit. What's not so obvious is that there's a minimum spend of £100. If you're buying something from them anyway, might be worth a go.
There seems to be one of these all the time! You'd be mad to buy something from Le Col without a Strava voucher.
The nice thing about this is anyone who cycles with any regularity (and is therefore probably spending on kit regularly) can get the discount almost whenever they like without even thinking about it, but it encourages new, occasional, or returning cyclists to step up their activity a bit in order to get the discount.
I definitely took a bit of extra pride in the first garment I got from them because of that. Now it's as you say - It's not even a thought and I wouldn't order from them without the offer. (Although saying that, I think my last order was either a Black Friday or Boxing Day sale and wouldn't have involved any Strava discounts.)
2020 Ribble CGR SL 2019 Vitus Vitesse Evo CRS Disc 2019 Cannondale Synapse AL 105 SE Disc 2017 Dawes Galaxy Plus 2014 Boardman MTB Pro 29er HT
I have a voucher code if anyone wants it? Send me a pm and it’s yours
No way I can afford their prices
I got one of the wiggins jerseys. Added a pair or socks to take it to £100. Minus £50 with voucher. £5 delivery. So £55 for a good quality great fitting jrrsey and socks. I personally think thst is excellent value, and in cycling terms pretty affordable.
Order still showing as "packing" but I've had an email informing me of a TNT express consignment from them so looks like I may be receiving a bicycle after all.
Pretty pissed off with them to be honest, not about how long it took (I appreciate that) but the 'sorry, the warehouse with the shoes is closed' and not allowing me to wait anyway is bullsh*t
Blatantly needed some cash flow, took all our money, sat on it for 2 weeks then made up a load of rubbish about warehouses.
Posts
Do you rely on it to decide whether it is safe to overtake?
I'm pretty sure that someone ballsed up and put too much of a discount on and they are using a warehouse closure to get out of it.
I'm not a Garmin fan at all & thought long & hard about buying this & if I'm honest probably wanted to dislike it but although it's not perfect I won't ride without it now.
I know these are unprecedented times but I don't like the way this company seems to work.
Kinda glad I didn't order the bike I wanted.
I still look behind me if I'm going to make a major manoeuvre such as a turn or an overtake, and every so often when just riding along. The advantage for me is if I have to make a fast move, such as avoiding a pothole I hadn't previously noticed or something. It's really useful to know at that point whether there's something right behind me or not - The radar display shows the distance behind you of other vehicles as well as just showing that they're there.
Sent another email a couple of days ago and this morning got email saying dispatched !
At 4 I got an email saying no access to certain warehouse stock and they had refunded me nearly half the value of the order!
And they've not told me what it is they can't deliver so I'll just have to wait and see!
Sceptical side of me also says that someone cocked up on the pricing as some of it was incredible cheap but then again these are unprecedented times...
I've been trying to calculate what items they may not be delivering but it could be anything.
I have only ordered Mavic stuff so are they are honouring the prices of some of it but if I had to guess I'll bet it's the shoes that aren't coming
Managed to get a merino top out though. I'd be proper surprised if anyone got the top end shoes at over £200 off.
Did I still want to order the 9.99 gloves despite the £5 delivery
That'll be an email instructing them to cancel and refund.
Which is exactly what they are after, pretty sure as above, someone messed up, and they are using the current situation to provide the excuse.
Won't be shopping with them again, especially now I know who owns them.
Marin Palisades Trail 91 and 06
Scott CR1 SL 12
Cannondale Synapse Adventure 15 & 16 Di2
Scott Foil 18
2020 Voodoo Marasa
2017 Cube Attain GTC Pro Disc 2016
2016 Voodoo Wazoo
On the varia, I've had one for a few months now and can't imagine riding without it now. If you can, try one - I've yet to meet anyone who's tried it and not felt the same way.
I'll try not to be too disappointed when no shoes turn up as merino jerseys at £32-£37 is a still a bargain !
Some is going to have to be returned and who knows how long that's gonna take!
Got everything we ordered aside from a pair of gloves. Bit of a wait and a shame about the gloves but worth it for the shoe saving alone!
AA Front, 2xAAA rear powered set - useful little "Be Seen" for kids/occasional riders, or a back up. .
The pulsar rear is pretty good, normally sells for £12 by itself, so with the nova torch front it's not a bad set, especially as the rear uses the same mounts as used by the other moon lights, so can be swapped in easily.
Bike 1 (Broken) - Bike 2(Borked) - Bike 3(broken spokes) - Bike 4( Needs Work) - Bike 5 (in bits) - Bike 6* ...
There's a LeCol challenge on Strava at the moment: https://www.strava.com/challenges/LeCol-Keep-Active-Challenge
It's dead easy to complete and you get a £50 credit. What's not so obvious is that there's a minimum spend of £100.
If you're buying something from them anyway, might be worth a go.
Feedback like this makes me glad I gave them a swerve.
I definitely took a bit of extra pride in the first garment I got from them because of that. Now it's as you say - It's not even a thought and I wouldn't order from them without the offer. (Although saying that, I think my last order was either a Black Friday or Boxing Day sale and wouldn't have involved any Strava discounts.)
2019 Vitus Vitesse Evo CRS Disc
2019 Cannondale Synapse AL 105 SE Disc
2017 Dawes Galaxy Plus
2014 Boardman MTB Pro 29er HT
No way I can afford their prices
Order still showing as "packing" but I've had an email informing me of a TNT express consignment from them so looks like I may be receiving a bicycle after all.
Pretty pissed off with them to be honest, not about how long it took (I appreciate that) but the 'sorry, the warehouse with the shoes is closed' and not allowing me to wait anyway is bullsh*t
Blatantly needed some cash flow, took all our money, sat on it for 2 weeks then made up a load of rubbish about warehouses.
I’m still waiting, ordered 28March email from TRI 3rd April re delay..... checked out as a guest so no info.
Communication very poor.