Argghh! Eurosport player broken!
Simon Notley
Posts: 1,263
I can;t log in to Eurosport player, and the Giro is only an hour away! I even tried creating a new account, but that doesn't work either! Now I've paid twice and I'm getting nothing
It's the 'usual' error where it decides your password and e-mail are invalid and won't let you reset.
Looks like steephill.tv for me or cycling torrents...
It's the 'usual' error where it decides your password and e-mail are invalid and won't let you reset.
Looks like steephill.tv for me or cycling torrents...
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Comments
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Yup, it's broken but we seem to be experiencing different issues.
I'm getting the "You don't have any active subscription" message. Yes I ******* do! :evil:I’m a sprinter – I warmed up yesterday.0 -
I'm getting the same problem as Eddy S.0
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Emailed them early today but no reply
Just keeps coming up "you don't have a valid subscription"
Only 6 weeks left on the subscription so resubscribe under another email account but now get after paying with paypal "invalid email address"0 -
This isn't funny. The "My Account" page tells me that I don't have a current subscription, despite the dates showing that I paid for a year less than a month ago. & there's no way of contacting them quickly, nor any news on the website....
If anyone has a Twitter account, I guess you could contact them @Spokesmen, but other than that, I have a day that I've set aside to watch the TTT & have no access.
Very unhappy!0 -
I only registered for the first time today hoping to see the Giro. I created an account but I decided not to enter my card details yet.
Then I went to subscribe and enter my card details but I cant and just get the message 'You don't have any active subscription'. Thought it was the round about way in which I was trying to subscribe but now I dont know what to do.0 -
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CAAD9
Kona Jake the Snake
Merlin Malt 40 -
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I'm getting the same problem.0
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Getting the same "you don't have an active subscription" message as other people. I also tried to pay twice with no luck. They'll be getting an angry email soon.
Thanks for the other feeds as wellSee, because of me now they have a warning0 -
http://twitter.com/#!/EurosportUKTV
No news on what "asap" means. Given that it could mean minutes, hours or days, depending on the nature of the problem & given that there is no news on the website, it's pretty shoddy IMO0 -
None of the other Eurosport streams seem to be working either......All Road/ Gravel: tbcWinter: tbcMTB: tbcRoad: tbc"Look at the time...." "he's fallen like an old lady on a cruise ship..."0
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AndyRAC wrote:None of the other Eurosport streams seem to be working either......
Im using the audio from this feed with the gazzetta feed
http://www.fromsportcom.com/v-2/6/20/v-262001.html0 -
Eddy S wrote:Yup, it's broken but we seem to be experiencing different issues.
I'm getting the "You don't have any active subscription" message. Yes I ******* do! :evil:
I re-subscibed yesterday for the Giro, rushed home from work today, logged on and Zilch!! but hey, they will answer my email in only 48 hours. Shower of SH***0 -
tried to login yesterday, forgot my details. clicked on the "forgot password?" bit and it said my email was invalid. tried to re-register using that email and it said it was already in use?
got the app for my ipad and am watching it now, very nice indeed.0 -
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I was on a monthly subscription only to logon y.day prior to TTT of the giro & they wiped my subscription so re-subscribed - managed to watch the TT then I couldnt logon today...on win.ex.9 - but got it to work on Chrome..? what the hell is that about - either way ive sent them a msg (as they follow me on twitterfor some reason) & @'d them this page soo hopefully they'll look at it !!!!!!!!! ?????[;)] 'tuono nel mio cuore...[:)]0
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yenrod wrote:I was on a monthly subscription only to logon y.day prior to TTT of the giro & they wiped my subscription so re-subscribed - managed to watch the TT then I couldnt logon today...on win.ex.9 - but got it to work on Chrome..? what the hell is that about - either way ive sent them a msg (as they follow me on twitterfor some reason) & @'d them this page soo hopefully they'll look at it !!!!!!!!! ?????
Same thing happened to me, when you log on, does it just loop back to the login screen? If you look at the top right corner of the eurosport player page, it does actually say you're logged in, just close the tab (not the browser) and open it up again and it works. Although i also had to re-subscribe, bad form from eurosport.0 -
Received an email from them yesterday stating that they will deal with my issue within 48hours (read, when we get back to work on Monday sometime after lunch I expect) they also referred me to the list of frequently asked questions. Unfortunately I couldn't find the one which asks: Do you wish you had gone to Steephill to watch the Giro for nowt instead of paying 3 months subscription to us? Ah well, I am sure they will tack on the 2 lost days at the end of my subscription in the name of good customer service. End of rant0
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Are people still having issues logging in??
I'm still getting told i don't have an active subscription.0 -
Yeh still having problems. Got a standard reply from them as well about technical difficulties
Their systems working well enough for them to take payment from me though from my attempted re-subscription (which hasn't worked).See, because of me now they have a warning0 -
At this rate I reckon it should be fixed, say a fortnight Sunday!!0
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Yep, still broken. Got standard reply and replied asking for it to be fixed or for me to be refunded. I've been using cycling torrents and enjoying the Giro in a different language every night. So far the Italian has been my favourite, although I think I'll stick with English if I want to actually know what's happening (although if I only have the choice of American I may stick with Italian).0
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Fixed this morning!!0
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Not for me it hasn't. Still just getting the generic maintenace response email, bet noone's even read my messages to them.See, because of me now they have a warning0
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Mine's running now. Wasn't earlier today.0
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watching on eurosport player now, but no commentry - anyone know why?0
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If you've clicked "Giro" it will be the non-comm coverage that is on before Harmon shows up for the day. It's not on ES TV but the feed is available to watch0
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TakeTheHighRoad wrote:If you've clicked "Giro" it will be the non-comm coverage that is on before Harmon shows up for the day. It's not on ES TV but the feed is available to watch0
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TakeTheHighRoad wrote:If you've clicked "Giro" it will be the non-comm coverage that is on before Harmon shows up for the day. It's not on ES TV but the feed is available to watch
Okay, cheers.
A bit crap that, but he ho....I thought it might be because I'm in Finland and they wouldnt have English speaking coverage due to that...or something!
Cheers0