Brake Rotor Not Aligning

Hi everyone, my sister purchased an Apollo Evade Mountain Bike from Halfords last week. She has asked me to take a look as the rear wheel is making a rubbing noise. On inspection the rotor is rubbing on the pad. Specifically, it is rubbing against the inner pad. There is an outer pad adjuster.
I have tried adjusting by aligning the caliper which normally works, but in this case, it didnt help.
On further inspection, i can see that the rotor is sitting right up against the inner pad no matter how many adjustments I make. I thought about removing the pads and reseating them but im convinced that there is something Im missing. The rotor looks far too close to the inner pad.
Any advice please?
I have tried adjusting by aligning the caliper which normally works, but in this case, it didnt help.
On further inspection, i can see that the rotor is sitting right up against the inner pad no matter how many adjustments I make. I thought about removing the pads and reseating them but im convinced that there is something Im missing. The rotor looks far too close to the inner pad.
Any advice please?
1
Posts
Note:-Back it off as little a possible as too far will effect lever throw and braking power.