Suito Trainer Calibration Failing

Please help - I just bought the Suito turbo and I cant figure out how to calibrate. Every time I try once the spin down gets to 0 i get an error that it has failed and timed out. Can anyone tell me how to fix this?
Thanks!
Thanks!
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I had a Tacx Smart trainer that did the same, I just left it for a few seconds then re tried, sometimes it set straight away at other times it took 3 or 4 attempts but always set eventually.