Thebikefactory.co.uk

Mazho
Mazho Posts: 7
edited September 2018 in Road buying advice
I would like to warn you about ordering items from thebikefactory.co.uk
It is a scam. I ordered wahoo desk over a month ago and I haven’t receive it. They never gave me an update of my order and they aren’t responding to my questions about my order.
So my advise is to avoid that site at any cost, this is a scam!!!
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Comments

  • Beatmaker
    Beatmaker Posts: 1,092
    The Bike Factory are a well established Chester shop with a good reputation. Are you saying they took your money over a month ago and that's the last you heard from them? I'm surprised if so.
  • Mazho
    Mazho Posts: 7
    Unfortunately that is exactly what I’m saying
  • cooldad
    cooldad Posts: 32,599
    Have you tried calling them? They are an actual shop. And seem to get generally decent reviews.
    I don't do smileys.

    There is no secret ingredient - Kung Fu Panda

    London Calling on Facebook

    Parktools
  • supermurph09
    supermurph09 Posts: 2,471
    Have you checked your spam / junk?
    Trainer Road Blog: https://hitthesweetspot.home.blog/

    Cycling blog: https://harderfasterlonger.wordpress.com/

    Blog: https://supermurphtt2015.wordpress.com/

    TCTP: https://supermurph.wordpress.com/
  • imposter2.0
    imposter2.0 Posts: 12,028
    As above, presumably you've phoned them - what did they say?
  • cooldad
    cooldad Posts: 32,599
    £200 for a laptop stand thingy? Bloody hell.
    I don't do smileys.

    There is no secret ingredient - Kung Fu Panda

    London Calling on Facebook

    Parktools
  • CitizenLee
    CitizenLee Posts: 2,227
    Is it too early in the thread to blame Wiggle?
    Current:
    NukeProof Mega FR 2012
    Cube NuRoad 2018
    Previous:
    2015 Genesis CdF 10, 2014 Cube Hyde Race, 2012 NS Traffic, 2007 Specialized SX Trail, 2005 Specialized Demo 8
  • pauly69
    pauly69 Posts: 101
    ...or maybe Merlin?
  • sloppyschleckonds
    sloppyschleckonds Posts: 8,019
    Mazho wrote:
    I ordered wahoo desk

    Worrying
    I'm sorry you don't believe in miracles
  • cougie
    cougie Posts: 22,512
    It's not a scam at all. It's a concrete shop. I've bought lots in there. Have you rung them ? The phone number is on their site.
    I'm going to go with user error here.
  • redvision
    redvision Posts: 2,958
    As others have said, the shop are well established and reputable, and in my experience offer top customer service.

    Suggest you try ringing them.
  • Mazho
    Mazho Posts: 7
    Ok, now they finally responded and explain situation (they’ve probably seen this post). So now it looks like they are legit, but lack of communication is not what I expect from reputable bike shop.
  • cooldad
    cooldad Posts: 32,599
    So did you actually phone them, or still just whining?

    Perhaps you should remove the SCAM bit.....
    I don't do smileys.

    There is no secret ingredient - Kung Fu Panda

    London Calling on Facebook

    Parktools
  • redvee
    redvee Posts: 11,922
    Are you related to Bungle73?
    I've added a signature to prove it is still possible.
  • cougie
    cougie Posts: 22,512
    I wonder if they'll sue your ass off ?
  • gsk82
    gsk82 Posts: 3,570
    I've just searched Wahoo desk. I can't believe it's a genuine product and someone's actually paid for one.
    "Unfortunately these days a lot of people don’t understand the real quality of a bike" Ernesto Colnago
  • Matthewfalle
    Matthewfalle Posts: 17,380
    gsk82 wrote:
    I've just searched Wahoo desk. I can't believe it's a genuine product and someone's actually paid for one.


    this x10 gazillion.

    your order was probably delayed because they were laughing so hard.

    #ridiculouswasteofmoney
    Postby team47b » Sun Jun 28, 2015 11:53 am

    De Sisti wrote:
    This is one of the silliest threads I've come across. :lol:

    Recognition at last Matthew, well done!, a justified honour :D
    smithy21 wrote:

    He's right you know.
  • surfercyclist
    surfercyclist Posts: 894
    Amazingly there is even a DC Rainmaker review!

    https://www.dcrainmaker.com/2015/12/wah ... -desk.html



    Wonder what's coming next, turbo specific drinks? A special towel? Wahoo coasters to put your bidons on so you don't get marks on your Wahoo desk? The mind boggles or maybe in this case Bungles....
  • Matthewfalle
    Matthewfalle Posts: 17,380
    SurferCyclist wrote:
    Amazingly there is even a DC Rainmaker review!

    https://www.dcrainmaker.com/2015/12/wah ... -desk.html



    Wonder what's coming next, turbo specific drinks? A special towel? Wahoo coasters to put your bidons on so you don't get marks on your Wahoo desk? The mind boggles or maybe in this case Bungles....

    wahoo flip flops to pad to the shed

    turbo specific cleats

    whatever it is they will buy it

    #gullible
    #itsnotacaveitsashedffs
    Postby team47b » Sun Jun 28, 2015 11:53 am

    De Sisti wrote:
    This is one of the silliest threads I've come across. :lol:

    Recognition at last Matthew, well done!, a justified honour :D
    smithy21 wrote:

    He's right you know.
  • Beatmaker
    Beatmaker Posts: 1,092
    To be fair, I think the DC Rainmaker review is a little tongue in cheek, reading the Q&A section:

    Is the KICKR desk compatible with a tandem bike?

    The KICKR desk would be supported for the first rider, however the second rider would be unable to utilize the desk – given the placement of the body of the first rider.

    Is the KICKR Desk compatible with the KICKR SNAP?

    Yes, it has KICKR in the title, right?

    Is the KICKR Desk compatible with non-Wahoo trainers?

    Assuming the trainer involves a bike, then yes, it’s compatible with it*.

    *Except as noted for secondary rear rider on a tandem bike.

    What is the price of the KICKR Desk?

    $229USD. Or approximately 229 gel packets. Shipping is free (zero gel packets).

    Is it available in Spain?

    No, Wahoo hates Spain – after all, Spain’s Movistar team bested Wahoo sponsored Team Sky in the Tour de France this year. As a result, no desk for you.

    However, Wahoo says that for now the KICKR Desk will only be available in the US while they sort through demand for other markets.

    Does the KICKR Desk work with bikes with aerobars?

    I assume you skipped the pictures in this review to read the riveting text, right?

    How many devices can the KICKR Desk hold?

    My current record is 9: 1xLaptop, 2xPhones (Android & iOS), 5xEdge bike computers (4xEdge 520, 1xEdge 810), 1xiPad. Plus one water bottle.

    I don’t believe I’ve reached the maximum allowable devices. Further architectural placement could result in increased devices per desk arrangement.

    How many water bottles can the KICKR Desk hold?

    The KICKR Desk table-top has dimensions of 28”x14”, or 392 sq. inches. The average water bottle has a footprint of 8.27 sq in. As a result, the unit should mathematically hold 47 water bottles in a non-staggered configuration. Note, if you have chubby water bottles, you’ll need to adjust your capacity estimates accordingly. You should also re-evaluate why you have chubby water bottles.
  • paulmon
    paulmon Posts: 315
    SurferCyclist wrote:
    Amazingly there is even a DC Rainmaker review!

    https://www.dcrainmaker.com/2015/12/wah ... -desk.html



    Wonder what's coming next, turbo specific drinks? A special towel? Wahoo coasters to put your bidons on so you don't get marks on your Wahoo desk? The mind boggles or maybe in this case Bungles....


    You've seen the Wahoo climber device havent you.. :roll: why use a few bits of 3x2 to simulate a climb when you can pay hundreds of pounds to have a device do it for you.

    I've purchased a couple of bikes through the Concept Store which is next door to and owned by the same company as bikefactory and the service has always been first class.
  • Matthewfalle
    Matthewfalle Posts: 17,380
    WHOAH! WHOAH!WHOAH!

    SHUT THE FRONT DOOR AND REVERSE THE TRUCK!

    One minute he says he lives in the “DCR cave” the next he lives in a 230 year old building?

    Well? Does he live in a cave or in a building?

    Surely the veracity of any review he does should be based on simple truths - if he lies about where he lives then he could be lying about anything.

    THE PUBLIC NEED TO KNOW - CAVE OR BUILDING?

    #liesliesanddamnlies
    Postby team47b » Sun Jun 28, 2015 11:53 am

    De Sisti wrote:
    This is one of the silliest threads I've come across. :lol:

    Recognition at last Matthew, well done!, a justified honour :D
    smithy21 wrote:

    He's right you know.
  • stevie63
    stevie63 Posts: 481
    Matthewfalle wrote:
    SurferCyclist wrote:
    Amazingly there is even a DC Rainmaker review!

    https://www.dcrainmaker.com/2015/12/wah ... -desk.html



    Wonder what's coming next, turbo specific drinks? A special towel? Wahoo coasters to put your bidons on so you don't get marks on your Wahoo desk? The mind boggles or maybe in this case Bungles....

    wahoo flip flops to pad to the shed
    It's funny you mention that:

    https://www.rapha.cc/gb/en/shop/slides/product/SLI02XXBLK
  • Matthewfalle
    Matthewfalle Posts: 17,380
    stevie63 wrote:
    Matthewfalle wrote:
    SurferCyclist wrote:
    Amazingly there is even a DC Rainmaker review!

    https://www.dcrainmaker.com/2015/12/wah ... -desk.html



    Wonder what's coming next, turbo specific drinks? A special towel? Wahoo coasters to put your bidons on so you don't get marks on your Wahoo desk? The mind boggles or maybe in this case Bungles....

    wahoo flip flops to pad to the shed
    It's funny you mention that:

    https://www.rapha.cc/gb/en/shop/slides/product/SLI02XXBLK

    Many thanks for that - you just made MF’s jaw drop.

    Oh for the love of all things holy and sacred. Where will it stop?

    £35 for a pair of ugly flip flops.

    #wahoopants
    Postby team47b » Sun Jun 28, 2015 11:53 am

    De Sisti wrote:
    This is one of the silliest threads I've come across. :lol:

    Recognition at last Matthew, well done!, a justified honour :D
    smithy21 wrote:

    He's right you know.
  • ddraver
    ddraver Posts: 26,660
    I'm assuming y'all have seen the "headwind simulator"

    (aka - a fan)

    wahoo-kickrheadwind-wfbktr7-04-right-front-foot-in_1.jpg
    We're in danger of confusing passion with incompetence
    - @ddraver
  • Matthewfalle
    Matthewfalle Posts: 17,380
    ddraver wrote:
    I'm assuming y'all have seen the "headwind simulator"

    (aka - a fan)

    wahoo-kickrheadwind-wfbktr7-04-right-front-foot-in_1.jpg

    and how much is this technological marvel?
    Postby team47b » Sun Jun 28, 2015 11:53 am

    De Sisti wrote:
    This is one of the silliest threads I've come across. :lol:

    Recognition at last Matthew, well done!, a justified honour :D
    smithy21 wrote:

    He's right you know.
  • Matthewfalle
    Matthewfalle Posts: 17,380
    MF reckons the OP has two of those - one at the front (headwind) and at the back (tailwind home)
    Postby team47b » Sun Jun 28, 2015 11:53 am

    De Sisti wrote:
    This is one of the silliest threads I've come across. :lol:

    Recognition at last Matthew, well done!, a justified honour :D
    smithy21 wrote:

    He's right you know.
  • ddraver
    ddraver Posts: 26,660
    Matthewfalle wrote:
    ddraver wrote:
    I'm assuming y'all have seen the "headwind simulator"

    (aka - a fan)

    wahoo-kickrheadwind-wfbktr7-04-right-front-foot-in_1.jpg

    and how much is this technological marvel?

    A very similar price to the table...

    I'm thinking wahoo have worked out that 275 Eur is the maximum people will spend without turning thier brain on first...
    We're in danger of confusing passion with incompetence
    - @ddraver
  • CitizenLee
    CitizenLee Posts: 2,227
    Matthewfalle wrote:
    stevie63 wrote:
    Matthewfalle wrote:
    SurferCyclist wrote:
    Amazingly there is even a DC Rainmaker review!

    https://www.dcrainmaker.com/2015/12/wah ... -desk.html



    Wonder what's coming next, turbo specific drinks? A special towel? Wahoo coasters to put your bidons on so you don't get marks on your Wahoo desk? The mind boggles or maybe in this case Bungles....

    wahoo flip flops to pad to the shed
    It's funny you mention that:

    https://www.rapha.cc/gb/en/shop/slides/product/SLI02XXBLK

    Many thanks for that - you just made MF’s jaw drop.

    Oh for the love of all things holy and sacred. Where will it stop?

    £35 for a pair of ugly flip flops.

    #wahoopants

    To be fair, if you could somehow print "Rapha" on the side of a shite people would be going nuts over it and exclaim how it was the best shite ever and how no other shite comes close in terms quality or feel.

    See also: anything made by Apple.
    Current:
    NukeProof Mega FR 2012
    Cube NuRoad 2018
    Previous:
    2015 Genesis CdF 10, 2014 Cube Hyde Race, 2012 NS Traffic, 2007 Specialized SX Trail, 2005 Specialized Demo 8
  • johnnymcg259
    johnnymcg259 Posts: 569
    ....you guys....funny........I like it when I can get a laugh more easily on this site than paying to see some 'professional comedian'.

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