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Specialized Warranty

chrisrobschrisrobs Posts: 135
edited October 2015 in MTB general
My 2013 Specialized Camber has died after 2 1/2 years use. It has a crack above the bb shell. I emailed their main customer service team a couple of days ago but haven't had any response. The bike was bought in May 2013 from bikescene.co.uk and I did register it on the Specialized website at the time I purchased it.

I was wondering if anyone else has had any experience of Specialized's warranty scheme? The site says they offer a lifetime warranty on frames and i've heard they have a good rep for honouring this.

Also now that I don't have a ride can anyone recommend a decent hardtail frame? I want to swap over my parts and run it through the winter. Ideally needs to have tapered head tube, 142 rear axle and 30.9 seatpost.

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