No PM's or user control panel
Comments
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Hi
Don't know if i'm posting in the right place here but i need help accessing my user control panel - the link once i've logged in doesn't seem to work. I wanted to try and post a couple of items in the classifieds and understand i need to join the usergroup to do this. I've also attempted to join this from a link on the classifieds page but this will not open either.
Any assistance appreciated.
Regards,
Richard0 -
See the multi-page thread on this exact same topic, right underneath this one - the one titled 'no PMs or user control panel'0
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Thanks!0
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Cannot access messages! BR board sent me a message! I cannot access it. What's up?0
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Any idea what the problem is? I need to view a PM but haven't been able to for the past two days.
Road - Dolan Preffisio
MTB - On-One Inbred
I have no idea what's going on here.0 -
declan1 wrote:Any idea what the problem is? I need to view a PM but haven't been able to for the past two days.
I guess if they knew they'd fix it :P
Still knackered though isn't it!!"Arran, you are like the Tony Benn of smut. You have never diluted your depravity and always stand by your beliefs. You have my respect sir and your wife my pity"
seanoconn0 -
It's been kicked and should be working again now. Let us know when it falls over again.Jeff Jones
Product manager, Sports0 -
Jeff Jones wrote:It's been kicked and should be working again now. Let us know when it falls over again.
Still nothing for me :roll:***** Pro Tour Pundit Champion 2020, 2018, 2017 & 2011 *****0 -
Still not working for me2014 Rose Xeon CW when its not raining
2010 Dolan Preffisio when it is
CAAD4 retired now and hanging on the wall0 -
Was working and then has stopped again.0
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Velonutter wrote:Was working and then has stopped again.
Have you tried pulling the plug out and plugging it back in :P"Arran, you are like the Tony Benn of smut. You have never diluted your depravity and always stand by your beliefs. You have my respect sir and your wife my pity"
seanoconn0 -
Still not working here either. Hope you can find the bug soon.Lets just got for a ride, the heck with all this stuff...0
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Haven't been able to read my message for 2 day's hop it's fixed soon.0
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Still no control panel, PM or 'view your posts' working......not had access since Friday (Ipad using Chrome and safari and PC using Firefox and IE)Currently riding a Whyte T130C, X0 drivetrain, Magura Trail brakes converted to mixed wheel size (homebuilt wheels) with 140mm Fox 34 Rhythm and RP23 suspension. 12.2Kg.0
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Yup, worked briefly for me but is broken again now.
Road - Dolan Preffisio
MTB - On-One Inbred
I have no idea what's going on here.0 -
Using Opera, cannot access control panel. Using Chrome I cannot even log in. Cyclechat.com or somethin will have to do.0
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Still no joy with IE or Firefox or Chrome, with either PMs or UCP, yet large obtrusive adverts seem to work perfectly.
C'mon,we all experience service outages, but in this case there appears to be no expectation management happening. Is there an expected date for a solution, other than we are working on it?"Bed is for sleepy people.
Let's get a kebab and go to a disco."
FCN = 3 - 5
Colnago World Cup 20 -
In the past it had been a quick reset and everything carries on.
This one? Who knows we will have to wait and see."Do not follow where the path may lead, Go instead where there is no path, and Leave a Trail."
Parktools :?:SheldonBrown0 -
Well I have no idea. Jeff thought it was fixed earlier."Do not follow where the path may lead, Go instead where there is no path, and Leave a Trail."
Parktools :?:SheldonBrown0 -
Same issue, trying to list my road bike FS. Trying to get rid ASAP to help fund a new HT...LOL road riding.0
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I can't log in unless I come out of the forum and go to home and log in there. I can't get into messages. I have one message but can't read it.0
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Its all a bit bu**ered, even links like "view my posts" doesn't work, or searches.WyndyMilla Massive Attack | Rourke 953 | Condor Italia 531 Pro | Boardman CX Pro | DT Swiss RR440 Tubeless Wheels
Find me on Strava0 -
blu3cat wrote:nicklouse wrote:This one? Who knows we will have to wait and see.
Really. :roll:
Let's be honest, the lack of communication is laughable.
I know it's bad form to quote ones self, but the Really was an "are you really giving me that as an answer to a complaint about expectation management" really, not a disappointment at the length of time.
So far there has been nothing other than half joking unprofessional replies in the forum. How about admitting there is a problem and posting something on the front page informing users of the current status?
Please, stop hiding and communicate. if it's going to take a week to fix, set our expectations.
*****Edit***** - Just managed to get into UCP and send a PM, although the lack of communication is still very poor. Search posts is still broken though."Bed is for sleepy people.
Let's get a kebab and go to a disco."
FCN = 3 - 5
Colnago World Cup 20 -
My PM's and control panel are back, is anyone else's?0
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Yep - all good here Thanks for fixing it0
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janp wrote:Yep - all good here Thanks for fixing it
Thanks, but not my doing, I am in the same boat as everyone else when it goes down.0 -
Sorry, lots of things going on with the move to beta today but we're still working on this issue.
The band-aid solution sometimes works for weeks, sometimes for hours. And it is not quick to get actioned.
Obviously it's wasting lots of time to constantly apply the band-aid, but debugging what's going wrong is easier said than done. As of today we're a bit closer to finding out what's causing it. We're not there yet though.Jeff Jones
Product manager, Sports0 -
Thanks for the efforts, Jeff and Co., it must be a mad house with the beta change over, the sale from Future and trying to keep the forums running. This too shall pass.Lets just got for a ride, the heck with all this stuff...0
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Good! Let us know if there are any other problems with the site (yes the whole login process needs to be consolidated, that's on the go, lots more things to come in the next month too)
We have (at long last) just got a couple of clues as to what's causing the white pages. Watch this space.Jeff Jones
Product manager, Sports0