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What is it with people and saddles?

YIManYIMan Posts: 576
edited July 2013 in Road general
Ok, so last month I sold a saddle of my new CR1 bike on Ebay. The listing has a photo of the top of the saddle and a note that the rails have the usual fitting marks from being fitted to a bike. One day after delivery the buyer requests a refund, saying the saddle is a different colour than in the photo and the rails are not "lightly marked" (which they were never described as in the listing). I've subsequently refunded the original buyer and resold via exactly the same listing with no issues.

This week I sold a different saddle - brand new, unmarked. Buyer contacts me to say "the saddle is not as described, it weighs 280g not 200g". I point out that the listing doesn't mention the weight and the Selle SanMarco site specifies this exact saddle as weighing 235g. I weighed the saddle myself before listing at 240g admittedly on a pair of non-digital kitchen scales.

So, what is it with people and saddles? Do they get them and sit on them, decide they're not for them and invent reasons why they want a refund? Who buys a saddle and the first thing they do on delivery is put it on a pair of scales!?

I've sold tens if not a hundred bike bits on EBay over the years but the issues on saddles seem to be disproportionately high.....

Posts

  • lawrenceslawrences Posts: 1,011
    People buy saddles blind, Find it doesn't fit them or they find it uncomfortable so they pick up on the smallest things to try and get their cash back.
  • me-109me-109 Posts: 1,386
    They're just a pain in the butt!
  • luv2rideluv2ride Posts: 2,362
    Wouldn't occur to try and get a refund in such circumstances. If it doesn't fit, or I didn't get on with it I'd just sell it on, hopefully for a similar price. Done this before and got more than I originally paid 8)
    Scott Solace 10 disc - Kinesis Crosslight Pro6 disc - Scott CR1 SL - Pinnacle Arkose X 650b - Pinnacle Arkose 1x11 "monster cross" - Specialized Singlecross...& an Ernie Ball Musicman Stingray 4 string...
  • GizmodoGizmodo Posts: 1,928
    You've got me worried now, I've just sold a saddle on eBay for Cancer Research UK, let's hope they don't ask for a refund. I had 2 questions during the auction asking the weight :roll:
  • YIManYIMan Posts: 576
    Haha I've just posted another one too.....just waiting for the inevitable email......

    Could it also be the case that manufacturer's stated weights are wrong? So a saddle stated as 235g could be 220g or 255g....or even 280g if your scales are out?

    I should point out that we're talking about a £35 sale for the first one and £18 for the second...so it's not like people are paying top dollar and should expect perfection.
  • diydiy Posts: 6,680
    I don't get much luck with saddles, my current selle man is ok, but its not an order of magnitude more comfy than the stock oem one. Currently searching for something arm chair soft for the mrs' rockhopper who complains of a numb fanny after about 5 miles. Its my job to fix it if I want to get some any time soon.
  • YIManYIMan Posts: 576
    Yeah same here which is why I've ended up buying and selling a few in the first place. I can honestly say though weighing them is not a thing that ever occurs to me when a new one is delivered, never mind it being the first thing to do on opening......
  • koreanbazkoreanbaz Posts: 43
    diy wrote:
    I don't get much luck with saddles, my current selle man is ok, but its not an order of magnitude more comfy than the stock oem one. Currently searching for something arm chair soft for the mrs' rockhopper who complains of a numb fanny after about 5 miles. Its my job to fix it if I want to get some any time soon.

    maybe your wife needs a vibrating Ann Summers saddle then?
  • diydiy Posts: 6,680
  • Hi - Do you still have the saddle for sale?
    I'm sorry you don't believe in miracles
  • mallorcajeffmallorcajeff Posts: 2,259
    Stuck up their own censored mate. Could be worse. Ive just bought a dura ace di2 brake lever and unit to replace mine that got scratched (bit censored ) and have just realised its the new di2 mine is the generation one. Oops. Still paid him so when it arrives will put it back on ebay.

    Some people are never happy no matter what. Hate ebay for selling.
  • denniskwokdenniskwok Posts: 339
    In my experience, manufacturers claimed weights of saddles tends to be on the optimistic side. But we're only talking around 25g or so.
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