Customer Service at Rapha.
differentstrokes87
Posts: 140
Has anyone ordered recently from Rapha and had delays? I placed an order on the 27th March and it still hasn't been marked as dispatched.
I've sent two email enquiries now and has no reply although they've sent 2/3 marketing emails in the last few days...
I've sent two email enquiries now and has no reply although they've sent 2/3 marketing emails in the last few days...
Planet X XLS 2013
Planet X London Road 2015
Planet X London Road 2015
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Just got a parcel ordered on last thurs, before the bank holiday.0
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Got something that I ordered on Saturday today.
Try giving them a call - they're pretty good (usually) at answering the phone. The marketing emails are just mass emails, not sent by customer services...http://www.georgesfoundation.org
http://100hillsforgeorge.blogspot.com/
http://www.12on12in12.blogspot.co.uk/0 -
Just had an easter present from 'er indoors delivered that she ordered last Thursday, pretty shabby considering they charge £4 for delivery. Ordered a Garmin from CRC on Wednesday, paid £5 for delivery and it was delivered 26 hours later.....Not spoken to them on the phone so can't comment on that.0
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Ordered yesterday, arrived today. I've read elsewhere there are some stock/ delivery issues since they moved premises last month.I'm sorry you don't believe in miracles0
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I think they're suffering stock issues after Raffles bought a shed load off themSelling my Legend frame
http://owningalegend.wordpress.com/2014 ... ced-price/0 -
SloppySchleckonds wrote:Ordered yesterday, arrived today. I've read elsewhere there are some stock/ delivery issues since they moved premises last month.
Hopefully not to China?Scott Speedster S20 Roadie for Speed
Specialized Hardrock MTB for Lumps
Specialized Langster SS for Ease
Cinelli Mash Bolt Fixed for Pain
n+1 is well and truly on track
Strava http://app.strava.com/athletes/16088750 -
LegendLust wrote:I think they're suffering stock issues after Raffles bought a shed load off them
The item I ordered still had good stock levels according to their website.Planet X XLS 2013
Planet X London Road 20150