Oakleys - warranty claim

I took my radar paths on my ski holiday. I wore them when it was blue sky and sun. When it was overcast or misty I reverted to goggles putting the Oakleys in the microfibre bag inside the goggles pocket in my ski jacket.
At the end of a misty day I noticed that an area of the irridium coating had worn off.
I sent Oakley a claim form and half a dozen or so photos and a scan of the receipt last Friday by email. I was disappointed not even to get a confirmation of receipt.
Got home today to find a very light box, postmarked Germany containing a brand new lens.
Chapeau Oakley.
At the end of a misty day I noticed that an area of the irridium coating had worn off.
I sent Oakley a claim form and half a dozen or so photos and a scan of the receipt last Friday by email. I was disappointed not even to get a confirmation of receipt.
Got home today to find a very light box, postmarked Germany containing a brand new lens.
Chapeau Oakley.
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This probably seems a bit more overwhelming to me than it should do, after having read the "Halfords Rant" thread.
Any way sent them back within three days a new pair of glasses dispatched with a note to go to my local opticians and get an updated prescription for new lenses.
Three days, new glasses, new hi index lenses and a new 2 year warranty. Basically they replaced £600 glasses out of warranty no questions asked. Even got a brand new bullet case, cleaning solution and cloth.
They are expensive but very good, and as with all things if you want after sales service you do have to pay a premium for it.
Happy Oakley customer.
+1 for me. My Radar frame was metallic looking and the covering started to chip leaving black plastic. Way out of warranty but 2 emails later and a minimal charge of £20 and new frame was in the post.
Canyon Aeroad 7.0 summer missile
Trek 2.1 winter hack
If you knew how much they cost to produce, you'll realise that you've paid the equivalent of glasses for life a number of times over.
I work with the biggest profiteering food source on the planet (per item) so I know about mark ups but that's life, nothing wrong in charging highly for goods.