5 mile chain life?

Big_Paul

I was going to put this in the MTB forum, but the bike hasn't been used off road apart from round the local park pitches.

The other night I bought a brand new Rockrider 5.3, rode it home (two miles) then round the local park pitches for a while, went out this morning before work, just ambling along (sub 10mph) and there two clicks and no drive, the chain has broken, one link has pulled the pin out of the sideplate. Now I have a powerlink in work that someone gave me and I'm wondering should I take the bike back, which as I don't have a car would involve borrowing one off the boss, or just fit the powerlink and put it down to back luck?

As the bike is no longer pristine, would they claim the old "rider abuse" get out?

nicklouse

where did it fail on the chain?

Big_Paul

Pin has pulled out of the sideplate, of one of the links.

teulk

Of course take it back, if it's a good shop where you got the bike from they should simply fit a new chain with no questions asked. Whats to say another pin isn't going to come out or fail ( unlikely i guess) but its faulty all the same.

rhext

I'd say take it back as it's obviously defective.

Mind you, a powerlink is a permanent fix if you can't be bothered. You're just running the risk that the rest of the chain is defective too.

The Rookie

If it was a poorly inserted joining pin (it happens) then it's unlikely there will be any more failures, take it back for a new chain and your back to having an inserted pin, I'd just ride it.

rolf_f

Big_Paul wrote:

As the bike is no longer pristine, would they claim the old "rider abuse" get out?

How have you managed to de-pristine a bike in 5 miles? My commuter is near pristine after 5000 miles

Plus one to the 'carry on riding it' approach. The most you should ask for is a free quick link to give back to your colleague.

Big_Paul

Rolf F wrote:

Big_Paul wrote:

As the bike is no longer pristine, would they claim the old "rider abuse" get out?

How have you managed to de-pristine a bike in 5 miles? My commuter is near pristine after 5000 miles

Plus one to the 'carry on riding it' approach. The most you should ask for is a free quick link to give back to your colleague.

Very easy to de-pristine a bike round that park!

Anyway, didn't bother going back near them, bought the guy who gave me the powerlink a pint and he tried the bike, came back shaking his head then set to work on the brakes, miles better!

karlth

Decathlon isn't it? IME they'll not bat an eyelid, offer profuse apologies and stick a new chain on toot sweet.

The Rookie

To what benefit?