Bike stolen FROM Evans Cycles...
Comments
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@wappygixer
You have completely missed the point. All your thinking about is how you can squeeze a bit more money out of someone 10% is sod all 30% upwards is reasonable.
Plus you seem an obnoxious tw@t being a 'retail manager' suits you perfectly.
Won't be giving evans any future business.0 -
lovestheclimb wrote:@wappygixer
You have completely missed the point. All your thinking about is how you can squeeze a bit more money out of someone 10% is sod all 30% upwards is reasonable.
Plus you seem an obnoxious tw@t being a 'retail manager' suits you perfectly.
Won't be giving evans any future business.
Play nicely.0 -
finrodfelagund wrote:What I find dissapointing is that Evans have decided to communicate with you through this forum in an attempt to placate themselves and in turn further fuel your anger. This is VERY unprofessional behaviour. You would hope a company the size of Evans would show more sympathy and understanding and at the very least increase security levels for the bike storage in store to re-assure you it cant happen again.
Thoroughly agree with you mate. They've clearly showed the OP no respect or moral duty and simply shrugged their shoulders, yet they are quick to dig even deeper by posting here a totally unacceptable offer making it out like they are doing the OP a favour - how embarassing. I'd be surprised if Evan's management is even aware that the post was made on their behalf, if they are aware, then i'm at a loss. Maybe the "wappygixer " (Retail Manager posted earlier), gave evan's some tips on what to do here.
@lovestheclimb - love the post. well said.
But we should stick to the topic at hand, as this post has generated alot of views and responses - i'm curious like most others on here what the outcome shall be. Surely the OP doesn't want his original post to now be "lost in translation". Feel for you mate. Godpseed0 -
Heckler1974 wrote:If Evans want people to continue using the store on their bikes then they better do something about security, why offer the facility to park your bike in store and presumably shop in the knowledge your bike is safe then shrug when here it's proved not to be.
My local pub offers me the facility to park my coat. I hang the coat up on the coat rack. I hang it up knowing that some member of pond life community, could walk off with it any time. I feel that my coat is safe on the rack but I always empty my pockets. If it did go missing, it wouldn't be the pubs fault. Whilst I do have some sympathy with the OP, I certainly wouldn't hold my local reponsible if it was stolen!
I don't shop at Evans or know Spittlefields but another thing to consider is whether the display/stock bikes in the shop are locked up? If they are then there is obviously a good reason for it. Irrespective of whether the bike rack was inside or outside of a bike shop, if the bikes inside are locked, you really should be locking up you own pride and joy!0 -
10% discount is an absolute insult. I was in my local Evans 2 weeks ago and after some umming and arring about buying a bike was offered a 15% discount. I’m sure had i kept going i could have gotten more as these bikes carry a huge margin. I've never bought a bike from Evans before, and certainly never had a bike stolen from inside an Evans shop. So for Evans to offer a 10% discount to this guy who purchased his bike from Evans, and had his bike stolen from inside an Evans shop is a complete joke.
I think Evans have handled this situation very badly, and as mentioned before it's not good PR. I've actually decided to buy my bike, £1800 I might add, from the local bike shop rather than Evans. Not really because of this post (although it did raise eyebrows) but mainly because the guy in the LBS knew a damn site more, offered me a better deal, and was far easier to deal with.
I'm just wondering whether Evans have put up a new notice telling owners to ensure that when customers park their bike in store to ensure that they are locked up? Has anyone been in there in the last couple of days that could confirm. It's really the least they should do, if at least to avoid having to deal with another disgruntled customer in the future.0 -
Lets not forget the reason Evans has this bike storage: It is to increase their revenue as cyclists will be more likely to go there if they can shop knowing their bike is parked up somewhere they think is safe. If there is no suitable bike parking outside then they would lose a LOT of custom through cyclists not being able to secure their bikes. The bike storage is not simply "good will" but an active way to improve sales. Yes it is a nice thing to do but it is not completely for no benefit to themselves.
Evans should have had a clear sign warning people that bikes are left at their own risk and should be locked up.
They should also provide suitable means for people to lock their bikes - ie decent anchor points/posts.
Legally yes, Evans have no responsibility to pay for the bike. But morally, 10% is a slap in the face. I would be mortified if I offered to let someone leave something at my store and it was stolen (I am not a store owner, speaking hypothetically). Would it cost Evans ANYTHING to offer the bike at cost? NO. Would they have got some good publicity? YES.
Personally I'll stick to online retailers I like - Wiggle, CRC, Merlin etc. or my local independent bike shop.0 -
Shotsaway wrote:My local pub offers me the facility to park my coat. I hang the coat up on the coat rack. I hang it up knowing that some member of pond life community, could walk off with it any time.
I'm with Andy on this, my local doesn't advertise 'Coat hanging' as a benefit to get me in the pub and spend my money, Evans offer somewhere to put your bike inside the shop as a benefit to get you in there, obviously with the assumption it's safe because it's in the shop.
Evans are within their rights to stick two fingers up to the OP and say 'Tough luck' but the point is that that's terrible PR and the negitive costs of people going elsewhere surely outweighes the cost of a bike sold at cost?0 -
Heckler1974 wrote:If Evans want people to continue using the store on their bikes then they better do something about security]
If people want to cycle to bike shops and don't want their bike to be stolen, they better do something about their security - take responsibility for their own property and take a lock - oh, and use it properly. (never ceases to amaze me how many people bring bike into shop saying "can I leave my bike inside while I look around, I've got a lock, can't be bothered to use it though, only gonna be 2 mins)
The OP has been unlucky, but he left a bike unsecured in an unsecured public area - in a shop - and in shops you get shoplifters!0 -
theblender wrote:If people want to cycle to bike shops and don't want their bike to be stolen, they better do something about their security - take responsibility for their own property and take a lock - oh, and use it properly. (never ceases to amaze me how many people bring bike into shop saying "can I leave my bike inside while I look around, I've got a lock, can't be bothered to use it though, only gonna be 2 mins)
The OP has been unlucky, but he left a bike unsecured in an unsecured public area - in a shop - and in shops you get shoplifters!
I agree, but in your example you are not explicitly offering the interior of the shop as a place for people to leave their bike as a convenience whilst they look around, Evans are offering the bike storage in exactly that way to encourage trade and generate revenue.
I agree the OP should've locked the bike and as I said above Evans are within their rights to say 'tough' but my point is that for Evans to shrug off this off is in my opinion (and stated a number of times already) very bad PR, beyond the rights or wrongs of the situation.0 -
Heckler1974 wrote:theblender wrote:If people want to cycle to bike shops and don't want their bike to be stolen, they better do something about their security - take responsibility for their own property and take a lock - oh, and use it properly. (never ceases to amaze me how many people bring bike into shop saying "can I leave my bike inside while I look around, I've got a lock, can't be bothered to use it though, only gonna be 2 mins)
The OP has been unlucky, but he left a bike unsecured in an unsecured public area - in a shop - and in shops you get shoplifters!
I agree, but in your example you are not explicitly offering the interior of the shop as a place for people to leave their bike as a convenience whilst they look around, Evans are offering the bike storage in exactly that way to encourage trade and generate revenue.
I agree the OP should've locked the bike and as I said above Evans are within their rights to say 'tough' but my point is that for Evans to shrug off this off is in my opinion (and stated a number of times already) very bad PR, beyond the rights or wrongs of the situation.
All the big supermarkets and shopping centres have massive car parks to encourage more trade, and most are riddled with cctv and security guards, but you wouldn't leave your car unlocked in one would you?0 -
Having read the above how does this result in bad PR for Evan's? A shop btw that I'm not a fan of. They've done nothing wrong and if the thought is don't use them because somebody once had their bike stolen because they didn't read the sign and didn't lock their bike up then I'd be of the opinion that somebody is looking for something for nothing...
Jeez, you'll be telling me next that coffee cups should have caution contents hot stamped on them0 -
Really sorry to hear you had your bike stolen OP. I to am familiar with that horrible sinking feeling when you realize some toe-rag has pinched your pride and joy.
But having said that, Evans are right, it's not really their fault.
10% discount wasn't too generous though.
Just one thing....
Am I the only one who's thinking it could be fun to 'plant' a nice bike, unlocked in said racks, hide round the corner. Wait for the scum bag to show up and leave the shop with the 'planted' bike, only to be met by some rather large friends who could then proceed to kick the f**k out out of the bike-stealing little sh*t.0 -
Heckler1974 wrote:
All the big supermarkets and shopping centres have massive car parks to encourage more trade, and most are riddled with cctv and security guards, but you wouldn't leave your car unlocked in one would you?
The point here is that Evans have provided NO security in their store. There are no immovable objects to lock your bike to and there is no CCTV. Was this made aware to me before I visited the store - I wouldnt have gone there in the first place.
Let's face it, while locking up my bike possibly would have prevented the opportunist thief walking in riding off with the bike...it still won't prevent them from walking into the store and carrying the bike off.
I wonder how many customers would choose to visit the store knowing that there is no CCTV in place? Shouldn't Evans at least have CCTV to protect themselves...if not their loyal customers.0 -
Wot this man saidfeltkuota wrote:Having read the above how does this result in bad PR for Evan's? A shop btw that I'm not a fan of. They've done nothing wrong and if the thought is don't use them because somebody once had their bike stolen because they didn't read the sign and didn't lock their bike up then I'd be of the opinion that somebody is looking for something for nothing...
Jeez, you'll be telling me next that coffee cups should have caution contents hot stamped on them0 -
having your bike nicked is bad enough, but ranting on here about how you left it unattended/unlocked and then want evans to be responsible for something you did makes you look like you can't accept that you f'ed up.
chalk it down to experience and you might not do it again.FCN 120 -
I have never stated that I am looking for "something for nothing"...I made the topic to find if anyone had found themselves in a similar situation to me.
I admitted responsibility for not locking the bike - what's done is done, but figured some people would appreciate to know where Evans stands when it comes to store security...or lack of it.0 -
disclaimer: I'm not in retail.
Although i have sympathy with anyone who loses their bike, I've got to say:
WTF ARE SOME OF YOU F*KING WHINGERS ON??
I don't care if there was a sign or not - unless some group 4 security guard was stood there with some kind of ticketing system, you are naive at best and an idiot at worst for not locking your bike. I mean, I'm sure having some racks inside stops people actually cutting locks, so you would only have needed to whip it round the crossbar, not go full wheel and saddle removal etc....
And then to moan because he didn't get a discounted bike!!! You are jokers. But the guy who basically insults wappygixer, just because he offers an opinion from the other side - you really take the biscuit.
Seriously, it's not that bad PR for Evans - do you know why? Because they won't go bankrupt because the 10 people on here (who probably already hate them - hence the irrational stance on this) won't shop there. I guarantee that MOST people reading this think "feel for the guy - but a bit silly really" but were too polite to post that
Whereas I now know that I can lock my bike instore - a benefit!! Mmmmm might go there...0 -
To be honest CCTV is pointless.Its only when somethings goes missing and you look through it that you realise how poor quality most finacially viable options really are.Once someone has gone you have really lost all your leads anyway.Most theives know more about CCTV than any store member ever would and are probably up there with the installation technicians.I've lost count of how much stuff we have lost over the years and CCTV has never really helped.Eye witness accounts are much better but again don't give you much chance of getting anything back.
The cost of such systems also add to the running of a store and you have to balance this against what could possible be stolen.In most cases its cheaper to lose a bit of stock rather than splashing out thousands on CCTV.Security guards are a much beeter option as you would be susprised at what they see.I have huge respect for these guys.
As I have said before I do feel for you and your loss and I'm as much against theives as the next person and everyone we catch get a visit from the police.
Many shop especially small independant shops don't have cctv but people still go in there to shop on a regular basis.There is too much big brother stuff going in the the world today without adding more to it.I'd rather a tougher stance was taken against theives which would just make them think a little longer about if it was worth it or not.
As for insurance well this only covers store stock for which reciepts can be provided and also customer jobs booked in.Personal belongings are not covered as this would open a huge can of worms.
I do hope you find your bike in time but more importantly the culprit who nicked it in the first place.But please never assume anything in these tough times as its only ever going to increase.0 -
Evans would not be liable for the loss of your bike unless you could show they were negligent. In this regard I would suggest you take specialist legal advice.
I have been to the Evans store you lost your bike, several years ago, but don't recollect seeing any bike racks in the upstairs entrance area. They must have installed these recently. I seem to recollect there being quite a few Sheffield stands around the Spittalfields area. Why didn't you use these?
Whilst you rightly feel mightily aggrieved you have to accept that you should have locked your bike. Then if it were still stolen then one would question your choice of lock.
What make and model was your bike, any distinguishing features? What type of lock do you have, NOT a cable lock :roll: ..............?
I have to say that the response from Evans was not the most sympathetic especially regarding the level of discount they are prepared to offer you on a replacement. It Is my understanding from a former employee that they work on a basis of a 40% margin on sales of bikes so they might be a little more generous. You might qualify for even more if you consider using the C2W scheme to replace it.
Anyway you won't be leaving your bike unlocked again where ever you park it.
The best bike lock is the Abus Granit X Plus D-lock.
Btw being a newbie, did you only register here as your bicycle has recently been stolen?Life is like a roll of toilet paper; long and useful, but always ends at the wrong moment. Anon.
Think how stupid the average person is.......
half of them are even more stupid than you first thought.0 -
theblender wrote:finrodfelagund wrote:In addition I would be interested to know if this has happened before - sounds like the thief knows the store and how to operate. If it has, how did Evans deal with it and have they increased security?
How will the OP increase his security on his bike next time he goes shopping?
Maybe Evans could provide security guards to look after customers bikes, but would you pay for the service? Think of the costs to the store....and the logistics....customers would have to obtain some sort of ticket, provide photo ID and sign a disclaimer...and the shops insurance premiums would increase too....why should the store pay to look after sombody elses property because they can't be bothered to lock it up?
maybe this is a new business oportunity for larger bike stores....(mud dock in Bristol have secure facilities which you have to pay for I believe?)....£5 for every 15 minutes or part thereof...any less than this then it's not commercially viable.
I agree the victim in this should have made more of an effort, I think he admits that himself. Security guards are a bit of an overkill though and without trying to be rude I would say you are exaggerating a little with your suggestions. A simple rack with a locking system (possibly coin operated) would not be that expensive for Evans to fit. Not hard - not expensive. And yes I do think if Evans want people to 'pop' into the store when on a bike they should offer this minimum amount of security - its a moral obligation and a responsible one rather than putting a sign up and saying 'not our problem'.
Slight afterthought, a little security helps focus us all to the risk of theft - no security can promote false confidence in the system provided.0 -
can't help but laugh at these suggestions and comparisons. I mean, one compares a "stolen bike" to a "coat in a pub hanger" or a car parked in a public car park without being locked. I mean come on, where do you guys get your common sense from?!
I've personally been to this store in question many a times, and I myself have left my bike on the rack the OP mentions - not sure if it's even every store. It's like a big coat hanger. Must admit that there is no place to lock your bike onto that is not removable either. I feel for the OP here big time, however thankful (in a selfish way) it weren't my bike considering the amount of times i have left it there.
the OP from what i can gather is admitting that he should have had it locked - it's a given. Harsh lesson to learn. I think the idea is that Evans albeit have no legal obligation here, they are however Morally obliged to provided at least a replacement bike at cost value - now that is a gesture of goodwill. If Evans promotes customers to bring in their bikes and then you shop downstairs, it is common sense that they provide some sense of security as oppose to a false one.
The idea of a Security guard at £10 - no comment. What a tool came up with that.
totally agree with finrodfelagund - well said mate0 -
Not only unlocked, but with the keys sitting in the ignition. I can imagine what would happen if you then asked Tescos to replace your stolen cartheblender wrote:Heckler1974 wrote:theblender wrote:If people want to cycle to bike shops and don't want their bike to be stolen, they better do something about their security - take responsibility for their own property and take a lock - oh, and use it properly. (never ceases to amaze me how many people bring bike into shop saying "can I leave my bike inside while I look around, I've got a lock, can't be bothered to use it though, only gonna be 2 mins)
The OP has been unlucky, but he left a bike unsecured in an unsecured public area - in a shop - and in shops you get shoplifters!
I agree, but in your example you are not explicitly offering the interior of the shop as a place for people to leave their bike as a convenience whilst they look around, Evans are offering the bike storage in exactly that way to encourage trade and generate revenue.
I agree the OP should've locked the bike and as I said above Evans are within their rights to say 'tough' but my point is that for Evans to shrug off this off is in my opinion (and stated a number of times already) very bad PR, beyond the rights or wrongs of the situation.
All the big supermarkets and shopping centres have massive car parks to encourage more trade, and most are riddled with cctv and security guards, but you wouldn't leave your car unlocked in one would you?
The only outcome from this ranting will be that Evans won't allow you to bring bikes into their shops full stop, so the rest of us lose because someone was naive. There's limited parking near the spitalfields shop, so that result would be a shame.0 -
rooster84 wrote:can't help but laugh at these suggestions and comparisons. I mean, one compares a "stolen bike" to a "coat in a pub hanger" or a car parked in a public car park without being locked. I mean come on, where do you guys get your common sense from?!
I've personally been to this store in question many a times, and I myself have left my bike on the rack the OP mentions - not sure if it's even every store. It's like a big coat hanger. Must admit that there is no place to lock your bike onto that is not removable either. I feel for the OP here big time, however thankful (in a selfish way) it weren't my bike considering the amount of times i have left it there.
the OP from what i can gather is admitting that he should have had it locked - it's a given. Harsh lesson to learn. I think the idea is that Evans albeit have no legal obligation here, they are however Morally obliged to provided at least a replacement bike at cost value - now that is a gesture of goodwill. If Evans promotes customers to bring in their bikes and then you shop downstairs, it is common sense that they provide some sense of security as oppose to a false one.
Try applying your own analysis to your own suggestion.The idea of a Security guard at £10 - no comment. What a tool came up with that.
It was illustrative, not a real suggestion - so why not stick to your own suggestion of no comment, instead of making yourself look a tool?
Anyone else find it bizarre that Finrodfelagund, rooster84, and Treas0n have only posted to this topic, no others?
Do you all work together here? :twisted:0 -
PBo wrote:rooster84 wrote:can't help but laugh at these suggestions and comparisons. I mean, one compares a "stolen bike" to a "coat in a pub hanger" or a car parked in a public car park without being locked. I mean come on, where do you guys get your common sense from?!
I've personally been to this store in question many a times, and I myself have left my bike on the rack the OP mentions - not sure if it's even every store. It's like a big coat hanger. Must admit that there is no place to lock your bike onto that is not removable either. I feel for the OP here big time, however thankful (in a selfish way) it weren't my bike considering the amount of times i have left it there.
the OP from what i can gather is admitting that he should have had it locked - it's a given. Harsh lesson to learn. I think the idea is that Evans albeit have no legal obligation here, they are however Morally obliged to provided at least a replacement bike at cost value - now that is a gesture of goodwill. If Evans promotes customers to bring in their bikes and then you shop downstairs, it is common sense that they provide some sense of security as oppose to a false one.
Try applying your own analysis to your own suggestion.The idea of a Security guard at £10 - no comment. What a tool came up with that.
It was illustrative, not a real suggestion - so why not stick to your own suggestion of no comment, instead of making yourself look a tool?
Anyone else find it bizarre that Finrodfelagund, rooster84, and Treas0n have only posted to this topic, no others?
Do you all work together here? :twisted:
Well I'm a newbie - no conspiracy here and hardly bizarre, just joined my first discussion thats all. Are you paranoid all the time? :?
Its wasnt you that came up with the security guard suggestion by any chance was it? if I remember this topic was about offering advice to the poor bloke who got his bike nicked, maybe you should start a new thread about conspiracy theorys. Just a suggestion
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Treas0n wrote:Hi,
I need some help regarding a recent event, in which my bike was stolen FROM an Evans Cycle store. I had taken the bike in there to buy some winter clothing and decided to use the provided bike storage hangers. These are located upstairs and the clothing downstairs (you see where I'm going with this). So I left the bike upstairs as I have done many times in the past, proceeded downstairs to buy what I needed to buy, then came back upstairs - the bike was gone.
My insurance company have refused to help because the bike wasn't locked (why would I lock it if it was INSIDE the bike shop - maybe I'm being naive here) - and Evans are refusing to help simply stating that any bikes left on the premises is done at the customers responsibility. As far as I'm concerned - this isn't good enough. While Evans may provide the facilities for customers to store their bikes, they have to take some amount of responsibility if a crime happens on their premises (right?). Has anybody else had a similar experience - with Evans or another bike store? I'm currently seeking legal advice into the matter as their answer just doesnt cut it. They also have no CCTV on the top floor - (im almost convinced this was an "inside" job, and that employees know there is no way of being caught).
I'm currently drafting a letter of complaint to Evans as i feel they are in some way responsible for this. Its all well and good saying they provide the facilities for customers to use, however they provde no security!
Does anyone have any advice on how i can play this out?
treas0n Sorry to hear your bike stolen,sadly this was not the first or last as my bike was stolen 48hrs after yours from the same place, I have also been told by the nice people at cycle surgery that evans had a display bike stolen the week before. Evans have completely Failed in keeping customers aware that the shop is being targeted by bike thieves. To add insult to injury as I was leaving bikeless THEN AND ONLY THEN DID THE STAFF DECIDE TO PUT UP EXTRA SIGNS SAYING 'LOCK YOUR BIKE', Problem is there is nowhere to lock your bike too, just putting a D lock on won't stop a bike thief, bikes are light enough to pickup and walk off with. They did have a place to lock your bike to put decided to replace it with a Height chart for children!!!!!!! say no more.
I can't believe it has taken 3 stolen bikes for evans to start to thinking about customers property a bit.
I would like to know who you wrote to, I do have a name of someone at head office I'm writing to.
Come on evans how about 10% off trade price? ( It wouldn't dent your profits)
I have also informed the Cycle task force ( Met police).
RedPista0 -
dilemna wrote:Btw being a newbie, did you only register here as your bicycle has recently been stolen?
I've been lurking here in the shadows for a few months since owning the bike - I'm new to cycling so didnt see much of a need to post any messages. So, in answer to your question, I suppose i only did sign up as the bike had been stolen, yesPBo wrote:Anyone else find it bizarre that Finrodfelagund, rooster84, and Treas0n have only posted to this topic, no others?
What are you talking about? Loads of different people have posted in this topic...is it so hard to imagine that of the 50 odd posts here, more than one are going to share the same opinion?
RedPista - never thought i'd be saying sorry to someone in my shoes in my own topic, but here goes...sorry bud, never have the words "I know how you feel" been truer! I was also informed by the manager (at the time my bike was stolen) that Evans themselves had a display bike stolen from the window...apparently someone had drifted in from the street with some bolt cutters and taken the bike...this is during the day. I'll leave all judgements to yourselves.
I would be interested to see now if they provide proper lockable locations for customers to store their bike now...how hard can it be for them to install anchor points on the wall?
Considering my case is hardly a one-off and this store is obviously really suffering with bike thefts - i don't see how this can be seen as anything other than neglect by Evans.
I ended up writing to their head office - the address is provided on their website.0 -
I think Evans attitude to and knowledge of bike security is really appalling. In the Mortimer Street branch, on two separate occasions, I was advised not to buy a Kyrptonite u-lock because they were 'over rated' (first time) or 'too expensive' (second time).
Both recommended I buy an Abus instead - pointing me to a Solid Secure bronze rated lock that one said was 'more secure' than the top of the range Kyrptonites. I assumed - perhaps wrongly - that there was some commission or incentive programme for selling these locks.
I was also recommended a cable as a secondary lock. When I questioned whether this provided any meaningful security, one told me that these cables were made of a special steel that made them 'almost impossible to crop'. (To which I resisted replying, "yes - if you're using a pair of child's scissors.")
What I thought was most ridiculous was that they never made any attempt to find out the value of the bike I was trying to protect.
Also, I should point out that I didn't ask for (or really want) their help. I was dithering about how much weight I was prepared to lug around (thus two visits) and had done quite a lot of research into how long different locks could be expected to withstand attack.
Both shop assistants were quite insistent about advising me (in a very friendly and charming way) - but they had no idea what they were talking about. And that on an issue that is a no 1 concern for those who cycle in London.0 -
Have you had an update from Evans yet mate, in regards to your letter you mentioned you had mailed them?
I'm sure many of us here are curious to see what they're position is on this. Over 4000 views on this topic so far overtaking the stickies. Impressive.
Regardless how Evans may spin it, this has not done their credibility any good. Money is on that they have done nothing to improve the security of their customers bikes. Shameful0 -
I feel your pain buddy. To be honest I would never buy a bike from Evans again. I took out their insurance which isn't worth the paper its written on. My bike was stolen within my work premises and from a locked storeroom. Because it wasn't locked to something immovable their refusing to pay out, regardless of the fact that this relates to theft and I was in fact a victim of burglary. To be honest my entire experience with Evans was awful, the bike took them 3 weeks from it being delivered to getting it built, one of the guys even sold me the wrong shoes to the wrong clipless pedals. I think the way they treat theft of bicycles stinks and they need to do more. There's people openly and blatantly selling these stolen bikes on gumtree, THEY also need to do more. The police also do nothing, the guy who stole my bike was caught front on on cctv and they still can't catch him!
More needs to be done in london, Evans, Gumtree the lot of them, its pathetic.0 -
offering you 10 percent is more insulting than telling you to go whistle for it. I personally decided to boycott Evans from the day they opened a new store about eight doors down from Condor on Grays Inn Road - it seemed such an act of corporate bullying. I can't say I've missed them in the 10 years since and delighted to see that condor is still thriving.
I wonder what their attitude would have been in a similar situation?
And anyway, from my rusty A-level law - aren't those "no responsibility" signs not worth the cardboard they're printed on?0
This discussion has been closed.
