New Bike!!!!!!!!!!!!, gutted.

jayson

TowerRider wrote:

jayson wrote:

The courier company wasnt UK Mail by any chance was it?

UK Mail are cowboys and should be avoided at all costs, the 2 blokes that did eventually deliver my bench looked rougher than rough and honestly dint smell very clean and hygenic either.

nice bit of stereotyping going on! UK Mail are one of the largest courier companies going.

I maintain they are cowboys, they changed the 24hr delivery sticker the company i brought it from put on the package to a 72hr sticker and even then they couldnt ge it delivered on time and in good condition.

swiftyx2

Latest up-date,
Phoned bike shop first thing and they were not happy with delivery company at all. The bike shop have now had another bike built and sent out to me today so I will get it in the morning.
The bike shop have been more than helpfull with this problem and I can not fault there customer service.
The damaged bike was collected by the delivery
people late today, and was collected by the same muppet that delivered it!, I had great pleasure in telling him his actions had cost his company a lot of money and a formal complaint had been raised. His face was a picture.
So Friday I should be in possession of my Marin at last!!!.
The bike shop is "Rutland cycles"and I would not hesitate in buying.from them again.
The delivery company is City Link make up your own mind!!!!.

Anonymous

Well, did the bike arrive?

swiftyx2

Well folks,
It's here at last and well worth the wait!!!, first impressions "WOW".
Now to get it set up and try it out.

Must say again big thanks to "Rutland" Cycles, problem was not with them and they did all they could to help, big thanks!!!!!.
Now to go play,lol thanks for messages folks needed to talk.

ATB Steve

Anonymous

Have fun with it. Remember that it requires more sag than most bikes. As much as 30% - but don't go too far over that figure, or the pedalling will suffer.

swiftyx2

Yeehaa,

Have the Fox shocks improved the Wolf much?, They look the bizz. Thanks again for the offer mate.
Some cracking photos on your page Pic of the falls takes me back, school had old church converted into hostel in Corris. Did part of my Geography course at the falls.

Steve

Anonymous

The Foxs are great, but there was nothing inherently "wrong" with the Pikes - they're just not to my taste. I prefer the damping characteristics of Marzocchi or Fox.
What I've done is stick the new pikes that came with the new bike, onto my old wolfridge (which had crappy Marzocchi 55s, which constantly failed on me) so they're still being used, and are a great fork.

Thanks for the comments on the photos

nickfrog

yeehaamcgee wrote:

Another worrying thing is, as someone pointed out, marin just don't do mail order, part of their dealership agreement states that their dealers must be a bricks and mortar shop, where customers can try out various sizes, and be advised by the shop staff.
It's all a bit hippy-ish I guess, but anywhere offering mail order on Marins can't be a proper dealer, or maybe they're selling "grey imports" of some sort.

It would be an anti-competitive practice under UK and EU law. You can't restrict supply like that, even if a contract has such a clause. Besides, even Marin understand that Corporate arrogance backfires, particularly when the product is so mass market.

Chivalry

City link.... say no more mate... I've had countless horror stories with them.. So much so that I refuse to order from anywhere if they use city link as there delivery service..