Is ChainReaction still delivering on time?

mayonaise

Is CRC still delivering on time (48 hours) or is the snow/ice holding delivery times back?

Thanks.

Dick Scruttock

My order is currently stuck with parcelforce. I am just chasing them up now.

stevet1992

I would imagine CRC are kicking the stuff out the door in time ... But royal mail etc are the ones with the hold up

mayonaise

I think I'll delay my order then

dave_hill

In case anyone wasn't aware, there's been lots of this stuff called "snow" on the ground which apparently can cause transport delays...

scale20

Between me and the Mrs we ordered a lot of stuff from CRC begining of last week. The stuff that came by Royal mail was the usual next day however the parcelforce 48 stuff took longer. We had to drive to our local depot to pic the parcel up.

Having spoken to CRC to see where the orders were they admitted that they had a backlog but it was nearly on top of.

The only reason parcel force were slow around our end was because most of the drivers couldnt get to work.

I would be patient though with the conditions the way they are!

biff55

48hrs delivery isn't guaranteed uness you pay extra for it , folk just expect it as normal
due to their , for the most part , efficient service.
considering the busy time of year and difficult conditions , delivery in 5 days is still pretty
good.
whinging f*ckers.

Broonster

Still turned round an order for me within a day last week.

Personally, I think some of the courier drivers/posties are 'at it' and using the weather as an excuse to censored off home early (as is probably half the country mind you!). I ordered some stuff off the net (not MTB gear) and tracked the order. Had to phone the local depot who told me the driver had tried to deliver but had trouble with the snow. ALL the roads round my way were fine. Incidentally, I was told that the driver finished his round at 1.30pm (i.e. buggered off home!).

Same this morning (again, non-MTB gear): driver came to the door with a delivery and said that a colleague had tried to deliver on Saturday but there was no response. We sat in the whole bloody day waiting for the ferkin delivery! :evil:

Dick Scruttock

It turns out my bits had arrived but Parcelforce were not showing them as delivered on there site and my parents had forgotten to tell me they were here :twisted:

Bert UK

I ordered some knee pads and gloves from them friday evening, and got them today.

redvee

Ordered some brake blocks on Thursday night and got them today.

clarkson

ordered some stuff wednesday, still not come. to be fair im in no rush and cos of the snow, im not expecting them anytime soon!

Wryneck

Ordered some Rims and Brake Blocks last Thursday from CRC and they turned up Sunday. Parcel force drivers working on Sunday to clear the backlog. Excellent performance from CRC/ParcelForce as usual in my experiance

KonaKurt

Personally, I have to say that I am impressed with both CRC and also Parcelforce (and it's not often that I'm heard saying that)! My order from Saturday evening was delivered today (Mon afternoon). There is still alot of snow and ice about on the roads down in my neck of the woods, but my order has still come through ok.



KK.

lesz42

i work for a a large online shop, and have major issues with the weather, all the best will and money cant beat it!

bones3027

CRC have amazed yet again ordered XTR chain on sunday evening, checked order mon afternoon still processing and 10am today chain through the letter box, well done guys another happy customer.

Barrie_G

I'm still waiting for an order that was posted out on the 5th, I'm going to give it til tomorrow and check with my local delivery depo then e-mail CRC just to start the ball rolling just incase it has gone missing, though I'm sure it's just been held up because of the holidays/weather :?

weeksy59

They're on better form for me now

Friday ordered, arrived today.

mozzy10

Just spoke to CRC on the phone about a DVD I ordered on the 18th of December and has not arrived. They told me to email if it did not turn up by the 3rd of Jan -which I did.

But 10 emails later I still hadn't heard anything about my replacement. So i bit the bullit and waited ages on their phone system to speek to someone. As it turns out their email is down and all messages are coming through blank (so none of my 10 emails were seen).

So if you need to get in touch the only way currently is to ring and wait through the queing system.

DVD is now on its way.

I think internet orders are heading out as usual now.

captainfly

CRC have just done one of their fastest deloveries to me ordered sunday got it today, with standard royal mail delivery. They seem to be back on form AND it was 100% right too, frankly I'm amazed

wordnumb

Ordered stuff late Sunday arrived this morning. Proper job.

CraigXXL

Order yesterday, delivered today.

Uncle Peter

Same here, ordered Sunday, delivered yesterday gawd bless my postie!

Johnp

Ordered last Monday (4th) and still not here!!!!

acac

ordered a couple small bist monday morning frist thing got first thing tuesday morning
i allways got my orders with in to days.

bomberesque

I placed an order yesterday at 2pm, I had confirmation that it had left CRC at 10am this morning. As for Parcelforce, well they usually take 5 days or so t get to Europe anyway and what with the tunnel being full of broken down trains I dare say it may take a couple of days longer this time

The Big Cheese

Ordered my Elixir CR Carbons last night and a set of Ritchey grips. Email saying they have been shipped this morning woop woop

EarlofBarnet

All my order over christmas and new year have arrived within two working days

Just placed an order last night, so will see if it lands tomorrow.

pyro_maniac

never had a problem with CRC, i ordered some bits monday night and got them this morning
happy as usual

Uncle Peter

Ordered something else, yesterday at 1pm, rec'd this morning at 9:30am.

Colzer1

I ordered loads of stuff over the christmas holidays and had no problem with delivery times.