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emergency calls only!

turbodogturbodog Posts: 246
edited February 2009 in MTB general
Few weeks ago I have moved from 3 network over to T-Mobile, at Glentress I was unable to make a simple phone call due to getting emergency calls only. That is really annoying when I still paying the monthly bill and not getting decent signals during my offroading.

Am I only the one suffering from this?
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  • i used to be on network 3! its the bloody worst, you cant get any signal anywhere in britain. o2 is much better, am very pleased with my geni sim card.
  • grumstagrumsta Posts: 994
    3 use the same masts as 02 now - they used to be rubbish but now I get better reception than ppl on most other networks. Dunno about Glentress though.
  • turbodogturbodog Posts: 246
    grumsta - you are right, when i was on 3 network, i was getting 5 bars signal strength anywhere. Sigh, i made a mistake to move over to t-mobile.
  • grumstagrumsta Posts: 994
    Oops - actually 3 share with t-mobile, so god knows why you are having trouble.

    http://www.guardian.co.uk/technology/20 ... bilephones
  • turbodogturbodog Posts: 246
    well in that case, my guess is the new handset I got which is a samsung tocco. It could be censored in the low signal area.
  • I'm on 3 and I always have much better reception than all my mates on orange and those with their O2 fancy iPhones!
  • cougiecougie Posts: 22,512
    I've been on 3 for years now, and I get better signals than my O2 mate when out cycling - but I think the handset does play quite a part in that.
  • I
    HATE
    3 MOBILE


    I can't wait to get off their lame network.
    Ever tried calling their "customer service"? i was told they might take me to court because I asked them to put me onto someone that speaks english.
  • grumstagrumsta Posts: 994
    I've spoken to their customer services before and they were fine - quite efficient in fact.
  • grumsta wrote:
    I've spoken to their customer services before and they were fine - quite efficient in fact.
    You obviously didn't get through to punjab in the basement then.
  • cougiecougie Posts: 22,512
    Its usually their Scottish call centre I get ? Although the Indian one can be annoying - but prob all the other networks have farmed it out to Mumbai too ?
  • there was one day, and i'm literally not joking, the same guy phoned me up 13 times to offer me different things.

    for starters I couldn't understand his thick pakistani/indian accent, secondly he got annoyed when on the 9th or 10th call I told him to f*ck off, then on the 13th attempt HE put the phone down on me!

    I then got a call from 3 mobile (english this time) explaining how I shouldn't abuse their staff and that thay would let me off "this time". I explained what happened, so he went to check it out..

    2 mins later I get a phone call back "I'm so sorry Mr Ellis ......... yada yada yada.... can we do anything to make up for this inconvenience"? "Yea censored OFF"!!

    :lol: (I wasn't having the best day anyways, i'd just failed an exam)
  • turbodogturbodog Posts: 246
    The main reason of leaving them coz the customer service was so bad that they didn't want to offer me a good deal as a loyal customer. Everytime I am trying to say something, they kept repeating the same again again again. So frustrating to engage friendly conversations with them.

    So I moved to t-mobile for better deal and cool handset.
  • turbodogturbodog Posts: 246
    bigbenj_08 wrote:
    for starters I couldn't understand his thick pakistani/indian accent, secondly he got annoyed when on the 9th or 10th call I told him to f*ck off, then on the 13th attempt HE put the phone down on me!

    My view - regardless to nationality, in terms of good customer service, the customer assistance must have a good level of English skills to provide acceptable communication (clear English voice) with its customers. That is what 3 network is bad at.
  • Oh yeah, I have nothing against different nationalities.(well maybe the ones that are sucking our country dry...but that's a different kettle of fish).
    Imagine someone with a thick yorkshire accent, speaking a foreign language and trying to sell a phone :lol:
  • grumstagrumsta Posts: 994
    Oh, I had a feeling you might be a closet racist from the tone of your previous posts about the call centre.
    I have nothing against different nationalities.(well maybe the ones that are sucking our country dry

    It's like the classic 'I'm not racist, but..."
  • grumsta wrote:
    Oh, I had a feeling you might be a closet racist from the tone of your previous posts about the call centre.
    I have nothing against different nationalities.(well maybe the ones that are sucking our country dry

    It's like the classic 'I'm not racist, but..."

    How is that being racist? I also disapprove of people who rinse the county via benefits etcetc.

    I just dont believe in the whole politically correct bullshit.
  • turbodogturbodog Posts: 246
    please don't debate about racist here! Do it somewhere else.

    Back to phone signal strength... anybody on t-mobile network suffering from lack of signal strength?
  • grumstagrumsta Posts: 994
    Please tell us which nationalities are sucking our country dry then? Perhaps you could back it up with an informative article from the Daily Mail, or perhaps the BNP website?
  • grumsta wrote:
    Please tell us which nationalities are sucking our country dry then? Perhaps you could back it up with an informative article from the Daily Mail, or perhaps the BNP website?
    :lol: I dont read the paper..sorry mate. Just the news for me.

    take it you didn't hear (on the BBC news) about the other nationalities that are advertising in their own magazines about how they can claim benefits in the UK before they even come to live here?
  • dave_hilldave_hill Posts: 3,877
    bigbenj_08 wrote:
    I then got a call from 3 mobile (english this time) explaining how I shouldn't abuse their staff and that thay would let me off "this time". I explained what happened, so he went to check it out.

    That's funny seeing as you're paying their wages... :shock:
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  • cougiecougie Posts: 22,512
    You cant abuse anyone even if you do pay their wages.
  • dave_hilldave_hill Posts: 3,877
    cougie wrote:
    You cant abuse anyone even if you do pay their wages.

    Try telling my boss that... :D !!
    Give a home to a retired Greyhound. Tia Greyhound Rescue
    Help for Heroes
    JayPic
  • NorthwindNorthwind Posts: 14,675
    At the end of the day, Glentress is up a hill in the middle of nowhere, you can't expect brilliant coverage. Orange are supposedly good there though.
    Uncompromising extremist
  • tlw1tlw1 Posts: 21,652
    I had the opposite on Sat, out in the Peaks in the middle of nowhere & got better reception with my Orange phone than I do at home :evil:
  • Steve_FSteve_F Posts: 682
    I've had to put an o2 sim card in an old phone for emergencies at Glentress.

    The T-Mobile one gets left in the car as if looses signal when I turn off the road! The lay-by beside the big park in Peebles is where my signal comes back strong enough to make a call. Same happened when my mate was on T-Mobile.

    So, you're not the only one!
    Current steed is a '07 Carrera Banshee X
    + cheap road/commuting bike
  • Steve_FSteve_F Posts: 682
    And on the other subject this thread seems to have wandered on to...

    there's probably as many British people scamming the system and getting unfair benefits as anyone else. That one seems to be open to all races!
    Current steed is a '07 Carrera Banshee X
    + cheap road/commuting bike
  • ceecee Posts: 4,553
    Orange has the best cell coverage round my way. Never not had a signal...even at glentress/innerleithen/up north.
    Whenever I see an adult on a bicycle, I believe in the future of the human race.

    H.G. Wells.
  • Im on virgin witch piggybacks the T-Mobile network

    The signal can be a bit ropey at times but when your phone says emergency calls only it will allow you to call 112 or 999 for help should you need to regardless of the network it has detected.

    most phones now days are either tri band or quad band so can pick up the 4 main networks in the uk its just you are unable to lock onto them for a none emergency call as why should Vodapone allow a T-mobile customer use there network when there not getting paid for it.

    I dont see this as a problem as i hate being bothered when riding by my phone and the chaps I ride with use 2 way radios to communicate if needed
  • Daz555Daz555 Posts: 3,976
    Steve_F wrote:
    there's probably as many British people scamming the system and getting unfair benefits as anyone else. That one seems to be open to all races!
    They allow people from all races and religions to fleece the system. The benefits system is a shining beacon of racial equality and tolerance.

    We should be proud. 8)
    You only need two tools: WD40 and Duck Tape.
    If it doesn't move and should, use the WD40.
    If it shouldn't move and does, use the tape.
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