Chain noise

Minky

I had my bike serviced last week and they replaced the rear gear cable. Since then there is a loud noise as if the chain is scraping against something (whichever gear it's in, but worse in a higher gear). I can't see whats causing it, so I took it back to the shop and they told me there is nothing wrong with it.

I would really appreciate any suggestion on what could be causing this (or if I should just not worry about it) Thanks

tardington

Possibly they haven't set the rear derailleur up quite right? Where the cable goes in at the back of it there should be a wee plastic thing you can turn (a google tells me it is called the Adjustment Barrel) to move it left or right (in relation the the rear cogs). You should turn it a quarter turn or more are the official instructions on my one, but I always give it a couple, then fine tune. You can see it move when you turn the barrel thing, so it's pretty easy!

NB hard core info http://sheldonbrown.com/derailer-adjustment.html

8)

ChrisLS

...take it back to the shop that serviced it...

tardington

ChrisLS wrote:

...take it back to the shop that serviced it...

Actually, his idea is much better than mine. :oops:

Minky

Possibly they haven't set the rear derailleur up quite right? Where the cable goes in at the back of it there should be a wee plastic thing you can turn (a google tells me it is called the Adjustment Barrel) to move it left or right (in relation the the rear cogs). You should turn it a quarter turn or more are the official instructions on my one, but I always give it a couple, then fine tune. You can see it move when you turn the barrel thing, so it's pretty easy!

Thanks, i'll try that

...take it back to the shop that serviced it...

I did, twice, they are not interested. Evans in Holborn...service with a sneer as always.

StJon

Find an other bike shop and write a letter to Evans head office saying that you are taking your custom elsewhere. Poor customer service is one of the things that really sets me off.