Any ideas please ?? :)

Danjohnson
Danjohnson Posts: 29
edited January 2012 in MTB general
I recently bought a carbon controltech estro stem for my mountain bike. I purchased said stem from the ever popular Flea-bay from who'm would seem unfortunately a somewhat dishonest fellow rider. When I received the stem as described as used but as new & excitedly unwrapped it I discovered that the front part of the stem which clamps the bars to it had a split in it, you can imagine my disappointment.

Does anyone have any ideas where I might purchase a new front plate for the stem ??
Any ideas would be grately appriciated :)

Comments

  • Chunkers1980
    Chunkers1980 Posts: 8,035
    Send it back?
  • cooldad
    cooldad Posts: 32,599
    This^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    I don't do smileys.

    There is no secret ingredient - Kung Fu Panda

    London Calling on Facebook

    Parktools
  • cat_with_no_tail
    cat_with_no_tail Posts: 12,981
    Chunkers1980 wrote:
    Send it back?

    + potato

    and I can't believe you need an internet forum to tell you that.

    If he wont take it back, paypal dispute.
    "Avan-TT"
    F*cking Fast 29er
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  • stuisnew
    stuisnew Posts: 366
    Open a dispute with the seller if it wasn't as described? Paypal disputes are simple to do.
  • Danjohnson
    Danjohnson Posts: 29
    Thanks for the useful replies guys, I have already done all the things mentioned, so far no success. Just exploring other solutions now
  • Meatfox
    Meatfox Posts: 155
    SEND IT BACK! SEND IT BACK! SEND IT BACK!
  • cooldad
    cooldad Posts: 32,599
    Danjohnson wrote:
    Thanks for the useful replies guys, I have already done all the things mentioned, so far no success. Just exploring other solutions now
    What have you done?

    Simple procedure:
    Message the seller with the problem.
    No joy open a dispute through Ebay.

    You will win, they will refund you.

    Simple.
    I don't do smileys.

    There is no secret ingredient - Kung Fu Panda

    London Calling on Facebook

    Parktools
  • wordnumb
    wordnumb Posts: 847
    + Photograph it before sending back.
  • Meatfox
    Meatfox Posts: 155
    and send it back recorded delivery
  • larryb
    larryb Posts: 78
    cooldad wrote:
    Danjohnson wrote:
    Thanks for the useful replies guys, I have already done all the things mentioned, so far no success. Just exploring other solutions now
    What have you done?

    Simple procedure:
    Message the seller with the problem.
    No joy open a dispute through Ebay.

    You will win, they will refund you.

    Simple.

    +1
    Canyon Nerve XC 7.0 Deep Black Ano - Silver, Rock Shox Reverb.
  • Anonymous
    Anonymous Posts: 79,667
    +1 more potato and all that.

    PayPal will reverse the payment ultimately based purely on your say so with no evidence and he'll have a nightmare arguing otherwise.

    That's why PayPal are good for buyers and utterly suck for sellers. I've stopped selling on ebay because of PayPal (practices like this and their and ebay's seller charges).
  • cooldad
    cooldad Posts: 32,599
    deadkenny wrote:
    I've stopped selling on ebay because I'm a shady character.
    I don't do smileys.

    There is no secret ingredient - Kung Fu Panda

    London Calling on Facebook

    Parktools
  • CharlieH
    CharlieH Posts: 410
    I had something similar recently and after raising a dispute, the seller issued a full refund and told me to dispose of the damaged item as they didn't want to pay the return postage

    It does take a bit of time but you will end up with a refund
  • Anonymous
    Anonymous Posts: 79,667
    cooldad wrote:
    deadkenny wrote:
    I've stopped selling on ebay because I'm a shady character.
    That too.

    They kept banning me ;)

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