Forum home Mountain biking forum Women

Stolen Bike - Advice needed re Insurers offer

mmewen76mmewen76 Posts: 2
edited January 2011 in Women
Hi, I wonder if anyone can help me.

I purchased a Giant Yukon 08 a couple of years ago. It was a great bike and one which I really enjoyed using. However, owing to a recent break in, I no longer have the bike as it got stolen.

My insurer are saying that they can not get me a Giant bike as Halfords do not stock them and they are only prepared to source bikes from Halfords (alternatively I can have Halfords vouchers).

Therefore, they have offered me a Land Rover Experience Pro bike.

I would obviously prefer to have a Giant for they are a name I know and trust. However, can anyone advise me on whether the insurers offer is a reasonable one and if not, what bike would be a like for like replacement for the Yukon 08.

I am extremely grateful for any assistance you can provide. I know little about Mountain Bikes and the insurer is playing games so if I can go back with a considered response to their offer that would be most useful.


  • Why not go for Halfords vouchers and get a Boardman as they're in the sale? ... an-_-Offer
  • I had a bike stolen this summer also, and my insurance company (Aviva) also offered a Halfords equivalent (a Boardman full susser) to replace my Specialised FSR comp. I didn't think this was fair, as it was in no way an equivalent bike, and worth about £500 less than my stolen bike. I asked to speak to a bike specialist at the insurers, who knew what they were talking about, and they agreed with my assessment of their offer. He agreed to pay the cash value, minus the £100 excess, and I had a bike for the last month of the summer! You should insist on speaking to a bike specialist, and to try and get cash if you can as this will give you the most flexibility with a replacement. I don't think insurers realise that Halfords are no longer stockists of the most reputable and popular brands in the UK, but they are still their default option!
Sign In or Register to comment.