Gripe - anyone using www.dotbike.com

jhorbury2

Bit of a moan, and I'm sure there are many happy customers out there, but...

If you order out of stock items, they will take payment on item(s) before they've contacted the distributor.

They may also give you very misleading delivery times. I was quoted two week, approaching four weeks and still no sign.

Getting email correspondence back is very difficult. I've also had the "have you not had my email?" response on the phone, which always leads me to believe they've just forgotten.

HappyZZZCamper

If you ordered via credit card, you may want to ask them to get your money back. A lot simpler than carrrying out legal action yourself.

If that fails, then I've done an A-level in contract law, and I have law student friends, whose parents are senior solicitors, so if you're still having problems, get in touch and I'll see if I can help you out.

<hr noshade size="1">DH is for pussies. Bring on the Roadie!

HaHo

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by HappyZZZCamper</i>

If you ordered via credit card, you may want to ask them to get your money back. A lot simpler than carrrying out legal action yourself.

If that fails, then I've done an A-level in contract law, and I have law student friends, whose parents are senior solicitors, so if you're still having problems, get in touch and I'll see if I can help you out.
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

Sounds a bit extreme, have you asked for your money back?

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jhorbury2

They've agreed to a refund.