Crack on new fork
I got a new bike on Friday, which I rode home from the shop, and then again today. While drying the bike, I noticed a ~1 inch crack in the fork:
I haven't fallen, and there is no chip in the paint, meaning it's not been hit by a pebble or something. Given it's the brake-side, I'm somewhat concerned. Couple of questions:
I haven't fallen, and there is no chip in the paint, meaning it's not been hit by a pebble or something. Given it's the brake-side, I'm somewhat concerned. Couple of questions:
- is this just poor finish, or is this a sign of something else?
- am I being unnecessarily OCD about a new bike?
0
Comments
-
Gutting, not what you want with a brand new bike.
If you are saying it is an actual crack and not just a scratch in the paint/clearcoat then I'd be taking it back to the shop to get checked.0 -
Take it back to the shop ,they will be able to check it properly but really should replace it regardless as it dosnt look good
I wouldn't ride it until its checked ,tge shape it is is worrying0 -
Could it be the edge of some clear protective tape?0
-
It's definitely not the edge of protective tape; it's way too irregular for that.
I'll pop in tomorrow and see what they say0 -
That's a right censored.
Take it back, and they could just source you a replacement set of forks.
Let us know what transpires.Felt F70 05 (Turbo)
Marin Palisades Trail 91 and 06
Scott CR1 SL 12
Cannondale Synapse Adventure 15 & 16 Di2
Scott Foil 180 -
Update:
the LBS got in touch with Scott after seeing the fork, and it'll be replaced under warranty. The expected fork delivery time, too, is very reasonable (a week or so, rather than months)10 -
I used to have Scott's and found them really good re warranty. I had a CR1 back-in-the-day which developed a weird lacquer bubbling in a few places. Barely noticeable, and purely cosmetic, but they replaced the frame with no questions, and even upgraded me to what was then the first generation of Addict that had just been released.2
-
Brilliant newsdrhaggis said:Update:
the LBS got in touch with Scott after seeing the fork, and it'll be replaced under warranty. The expected fork delivery time, too, is very reasonable (a week or so, rather than months)Felt F70 05 (Turbo)
Marin Palisades Trail 91 and 06
Scott CR1 SL 12
Cannondale Synapse Adventure 15 & 16 Di2
Scott Foil 180 -
Great service0
-
0 -
Good news Dr H! I didn't want to be overly pessimistic but having seen CF crack before, that did look as though it was likely to be a crack.
Met one of the Scott reps once in my LBS and came across as a thoroughly decent bloke. I have found that when your LBS is dealing direct with the manufacturer it usually results in a very quick resolution (Specialized are particularly good IME), it is when you have to start going through third party distributors that it becomes a pain in the proverbial!
0