Cycle 2 Work Scheme – Late to cancel
I recently utilised the Cycle to Work scheme supported by my employer and decided to invest in a good electric bicycle. After receiving the details from the third party, I made the cycle purchase from a local (UK) bikestore that supports the scheme. In the purchase, I followed their guidance where I applied the voucher in full and paid the extra costs directly (as prompted by their web service) as the overall price was above the value of the voucher. However, a month later the company selling me the bike told me that I could not use the Cycle to Work scheme as one is not allowed to top-up the voucher. I attempted downscale or remove parts from the cycle, but that wasn't a feasible way to keep the cost under the voucher limit, so after going back and forth between me and the bicycle shop, the order was cancelled. They admitted they were wrong initially accepting it but wanted to follow the regulations. That's fine. However, my salary reduction is ticking off monthly and I am unable to cancel the scheme as one can only do the cancellation during the first 14 days (by which time I wasn't aware of the issue). I wonder what is the sensible way out of the situation?