Avoid Vulpine Rain Shorts

I bought a pair of Vulpine Rain shorts for £120. After 1 month's use they developed a hole in seat area of the shorts. They refused to repair them as they deemed the repair was caused by abrasion. From their email:

After inspection, we have deemed that this issues occurred as a result of abrasion damage, rather than a fault with the components, materials or construction of the product.

In light of the above, I am afraid we are unable to offer you a refund or replacement.


If sitting on a bicycle saddle is likely to cause abrasion the I am guilty. However, surely cycling shorts to be hard wearing especially on the contact points?

Absolutely appalled with the customer service of Vulpine. If your happy with their products fair play, otherwise if you are thinking of buying them, avoid.

Chris

Comments

  • webboo
    webboo Posts: 6,087
    Photo of shorts might help.
  • pblakeney
    pblakeney Posts: 27,054
    ... and the saddle.
    The above may be fact, or fiction, I may be serious, I may be jesting.
    I am not sure. You have no chance.
    Veronese68 wrote:
    PB is the most sensible person on here.
  • imposter2.0
    imposter2.0 Posts: 12,028
    WTF are 'rain shorts'..??
  • photonic69
    photonic69 Posts: 2,690
    Do your knees get wet?


    Sometimes. Maybe. Possibly.

  • webboo
    webboo Posts: 6,087

    WTF are 'rain shorts'..??

    They make you turn round and head for home at the first drop of rain.
  • First.Aspect
    First.Aspect Posts: 16,817
    webboo said:

    WTF are 'rain shorts'..??

    They make you turn round and head for home at the first drop of rain.
    That's what the hole in the back of them is for. Early warning.
  • MattFalle
    MattFalle Posts: 11,644
    Looks like thr answer to a problem that doesn't exist tbh and OP spent £120 on them....

    ouch
    .
    The camera down the willy isn't anything like as bad as it sounds.
  • MattFalle
    MattFalle Posts: 11,644
    Great first post by him though - chapeau. Or should we say "holey shorts"?
    .
    The camera down the willy isn't anything like as bad as it sounds.
  • mrb123
    mrb123 Posts: 4,796
    Hope he didn't end up like poor Tony Martin...

  • ocdj1
    ocdj1 Posts: 4


  • pblakeney
    pblakeney Posts: 27,054
    edited November 2021
    Cotton shorts and cycling. What could go wrong?
    Oh. Yup. I'd agree with the headline.
    The above may be fact, or fiction, I may be serious, I may be jesting.
    I am not sure. You have no chance.
    Veronese68 wrote:
    PB is the most sensible person on here.
  • masjer
    masjer Posts: 2,613
    Is that a Brooks cambium? I remember reading they could be abrasive on certain fabrics.
  • photonic69
    photonic69 Posts: 2,690
    As you can see that broken rivet cover has left a rough edge in the spot where the shorts have worn through. I agree with the shop.


    Sometimes. Maybe. Possibly.

  • First.Aspect
    First.Aspect Posts: 16,817
    I think that's harsh on the OP. It is clearly a grippy saddle but come on, that product is just pish isn't it?

    Vulpine should do a credit note or something like that.
  • orraloon
    orraloon Posts: 13,220
    £120 for a pair of shorts? 😳 Just go to Decathlon.
  • First.Aspect
    First.Aspect Posts: 16,817
    orraloon said:

    £120 for a pair of shorts? 😳 Just go to Decathlon.

    Do they do wet weather ones though? In blue?
  • webboo
    webboo Posts: 6,087
    edited November 2021
    Blue shorts. They would probably look better wet anyway.
    However poster complains that makers will not replace shorts that they say damage is not due to a faulty product.
    Then shows a saddle with a damaged rivet on the side where the hole is.
    There’s a smell about this not just because there is a hole to let the f@rts out.
  • pblakeney
    pblakeney Posts: 27,054

    As you can see that broken rivet cover has left a rough edge in the spot where the shorts have worn through. I agree with the shop.

    That is not a broken rivet, it is a marking. It is a "C" with a 13 or 15 inside it.


    The above may be fact, or fiction, I may be serious, I may be jesting.
    I am not sure. You have no chance.
    Veronese68 wrote:
    PB is the most sensible person on here.
  • mrb123
    mrb123 Posts: 4,796
    Are they even proper rivets on those saddles or just for show?
  • pblakeney
    pblakeney Posts: 27,054
    They are rivets.
    Whether they are structural or decoration is up for debate since glue could be used.
    The above may be fact, or fiction, I may be serious, I may be jesting.
    I am not sure. You have no chance.
    Veronese68 wrote:
    PB is the most sensible person on here.