Avoid Vulpine Rain Shorts
ocdj1
Posts: 4
in Road general
I bought a pair of Vulpine Rain shorts for £120. After 1 month's use they developed a hole in seat area of the shorts. They refused to repair them as they deemed the repair was caused by abrasion. From their email:
After inspection, we have deemed that this issues occurred as a result of abrasion damage, rather than a fault with the components, materials or construction of the product.
In light of the above, I am afraid we are unable to offer you a refund or replacement.
If sitting on a bicycle saddle is likely to cause abrasion the I am guilty. However, surely cycling shorts to be hard wearing especially on the contact points?
Absolutely appalled with the customer service of Vulpine. If your happy with their products fair play, otherwise if you are thinking of buying them, avoid.
Chris
After inspection, we have deemed that this issues occurred as a result of abrasion damage, rather than a fault with the components, materials or construction of the product.
In light of the above, I am afraid we are unable to offer you a refund or replacement.
If sitting on a bicycle saddle is likely to cause abrasion the I am guilty. However, surely cycling shorts to be hard wearing especially on the contact points?
Absolutely appalled with the customer service of Vulpine. If your happy with their products fair play, otherwise if you are thinking of buying them, avoid.
Chris
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Comments
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Photo of shorts might help.0
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... and the saddle.The above may be fact, or fiction, I may be serious, I may be jesting.
I am not sure. You have no chance.Veronese68 wrote:PB is the most sensible person on here.0 -
WTF are 'rain shorts'..??0
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Do your knees get wet?
Sometimes. Maybe. Possibly.
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They make you turn round and head for home at the first drop of rain.imposter2.0 said:WTF are 'rain shorts'..??
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That's what the hole in the back of them is for. Early warning.webboo said:
They make you turn round and head for home at the first drop of rain.imposter2.0 said:WTF are 'rain shorts'..??
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Looks like thr answer to a problem that doesn't exist tbh and OP spent £120 on them....
ouch.The camera down the willy isn't anything like as bad as it sounds.
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Great first post by him though - chapeau. Or should we say "holey shorts"?.
The camera down the willy isn't anything like as bad as it sounds.
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Hope he didn't end up like poor Tony Martin...
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Cotton shorts and cycling. What could go wrong?
Oh. Yup. I'd agree with the headline.The above may be fact, or fiction, I may be serious, I may be jesting.
I am not sure. You have no chance.Veronese68 wrote:PB is the most sensible person on here.0 -
Is that a Brooks cambium? I remember reading they could be abrasive on certain fabrics.0
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As you can see that broken rivet cover has left a rough edge in the spot where the shorts have worn through. I agree with the shop.
Sometimes. Maybe. Possibly.
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I think that's harsh on the OP. It is clearly a grippy saddle but come on, that product is just pish isn't it?
Vulpine should do a credit note or something like that.1 -
£120 for a pair of shorts? 😳 Just go to Decathlon.0
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Do they do wet weather ones though? In blue?orraloon said:£120 for a pair of shorts? 😳 Just go to Decathlon.
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Blue shorts. They would probably look better wet anyway.
However poster complains that makers will not replace shorts that they say damage is not due to a faulty product.
Then shows a saddle with a damaged rivet on the side where the hole is.
There’s a smell about this not just because there is a hole to let the f@rts out.
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That is not a broken rivet, it is a marking. It is a "C" with a 13 or 15 inside it.photonic69 said:As you can see that broken rivet cover has left a rough edge in the spot where the shorts have worn through. I agree with the shop.
The above may be fact, or fiction, I may be serious, I may be jesting.
I am not sure. You have no chance.Veronese68 wrote:PB is the most sensible person on here.0 -
Are they even proper rivets on those saddles or just for show?0
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They are rivets.
Whether they are structural or decoration is up for debate since glue could be used.The above may be fact, or fiction, I may be serious, I may be jesting.
I am not sure. You have no chance.Veronese68 wrote:PB is the most sensible person on here.0