Planning disputes

I'm not even sure that "dispute" is the correct term to use but:
Elderly chap who lives in the next village to me who I have known for 40 years lives on a house that backs on to open fields.
As I'm involved with construction, he's asked me for some advice but it's not really my field of knowledge so was hoping someone here may be able to offer some advice.
The farmer who owns the fields behind him is building houses on there right now despite very vocal local opposition prior to planning being granted. It sounds like it's a pretty small/local contractor doing the work and I think possibly it's a company set up just for this project.
Naturally the elderly chap is p1ssed about this and trying to at least make sure that they adhere to the planning permission that was a condition of the development.
There appear to be several things that deviate from the planning consent, in particular but not exclusively, the distance between windows (of the new houses) and there are some obvious breaches of good practice if not H&S law (e.g concrete cutting with abrasive wheels throwing silicone dust into his garden whilst the operative had just pulled his t shirt over his face to shield himself) meaning that he has been unable to uyse his garden all summer.
He's so miffed that he's considering suing them but, right now, he needs to know who to contact to raise the planning issues with - he is getting no joy from the contractor's office (was told to stop emailing them as it was upsetting the secretary!) and can't seem to get anywhere with the local planning dept.
Anyone know who he should contact?
Elderly chap who lives in the next village to me who I have known for 40 years lives on a house that backs on to open fields.
As I'm involved with construction, he's asked me for some advice but it's not really my field of knowledge so was hoping someone here may be able to offer some advice.
The farmer who owns the fields behind him is building houses on there right now despite very vocal local opposition prior to planning being granted. It sounds like it's a pretty small/local contractor doing the work and I think possibly it's a company set up just for this project.
Naturally the elderly chap is p1ssed about this and trying to at least make sure that they adhere to the planning permission that was a condition of the development.
There appear to be several things that deviate from the planning consent, in particular but not exclusively, the distance between windows (of the new houses) and there are some obvious breaches of good practice if not H&S law (e.g concrete cutting with abrasive wheels throwing silicone dust into his garden whilst the operative had just pulled his t shirt over his face to shield himself) meaning that he has been unable to uyse his garden all summer.
He's so miffed that he's considering suing them but, right now, he needs to know who to contact to raise the planning issues with - he is getting no joy from the contractor's office (was told to stop emailing them as it was upsetting the secretary!) and can't seem to get anywhere with the local planning dept.
Anyone know who he should contact?
Wilier Izoard XP
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There would have been a case officer assigned to the planning application which you could find out from the planning permission letter/application. He could try contacting them directly with the case reference.
The dust - he should probably contact environmental health at the council to report the nuisance if it's stopping him using his garden or meaning he has to keep the windows shut. Normal practice is to spray water if there's a lot of cutting going on,
there may be a condition in the planning permission about this but unlikely.
Lack of PPE on behalf of the operative isn't something the planners would be interested in, but the HSE might be.
If you can manage to get them to visit a site (might not be easy for a small residential development) then they can make the contractors life very difficult, especially as it sounds like they are failing to comply with pretty basic requirememts
Felt Z6 2012
Red Arthur Caygill steel frame
Tall....
www.seewildlife.co.uk
Pinnacle Monzonite
Part of the anti-growth coalition
Ultimately though the houses are going to get built so whilst you can try to get the process to be less disruptive and / or be a thorn in the side of the developer eventually he'll just have to accept it. For all the fried large developers get they are generally far better at doing things right compared to the smaller / one off developers.
He is definitely resigned to them being built but is just trying to make sure it is being done in line with the permission granted (and, I suspect, to make it as difficult for them as he can. He doesn't like it and, being a retired gent, has plenty of time on his hands. It is one of those things that seems to be the sole focus of his life at the moment! I'm just trying to give him some objective guidance on what he can do and who to contact to do it.
The advice above is great - thanks very much all of you.
So that broken fence panel that could have been replaced, that bag of sand he needs to a job, that drain cover that might be goibg "spare", a hand shifting something, that van moving.... nah fella, ain't happenin'
but hey, choose your battles.