Updating Whaoo bolt

Every time I connect the Whaoo bolt to my phone it informs me there us a new update, but it never updates, the current version is WB15-9488, anyone offer any help please?
https://www.instagram.com/seanmcgrathphotography/
Trek Domane SL7 GEN4
Planet X RT58
Cannondale CAAD 10 2012.
Pain.. Is weakness leaving the body.

HATING LIFE-CYCLES FROM 2011

Comments

  • Onegear
    Onegear Posts: 76
    Latest version news: https://support.wahoofitness.com/hc/en-us/articles/115000410550-ELEMNT-BOLT-Firmware-Updates

    I would suggest contacting their support for assistance on updating. It wouldn't be very time efficient for us to try to do it via posts. That said, you can try connecting the bolt to the phone via the app, then using the settings menu on the Bolt to 'Check for Updates' and 'Install Updates', instead of using hte App to trigger it.
  • navrig2
    navrig2 Posts: 1,851
    Wahoo manages an excellent support forum on Google. That's the best place for this.

    https://groups.google.com/g/wahoo-elemnt-users

    It says Elemnt but you can discuss all models.

    Responses are quick.
  • redvision
    redvision Posts: 2,958
    edited May 2021
    Make sure you have WiFi enabled (via the settings in the app) otherwise it won't update!
  • ...and make sure if you're using dual-band WiFi that the unit is connecting to your 2.6ghz rather than 5ghz. It won't connect to 5...
  • dowtcha
    dowtcha Posts: 442
    Your version seems to be very old. From the main bolt menu scroll down to the bottom and you should see "system info open". Make sure that there is some free space available. I have 1.3G. It needs space to download the file before updating. If you are low on free space connect to pc and delete logs.
    You can also check for updates and flash from here. If that does not work you can do a factory reset from the same menu and start again.
  • bikeit65
    bikeit65 Posts: 998
    Guys in the end has to do a factory reset, even with the help from Wahoo
    https://www.instagram.com/seanmcgrathphotography/
    Trek Domane SL7 GEN4
    Planet X RT58
    Cannondale CAAD 10 2012.
    Pain.. Is weakness leaving the body.

    HATING LIFE-CYCLES FROM 2011