Planet X Pro Carbon Evo - Thru Axles Replacement

broadpeak
broadpeak Posts: 2
edited September 2019 in Workshop
When I attempted to remove the wheels of my brand new Planet X Pro Carbon Evo (to fit new Hunt wheels) I managed to strip the hexagonal profile of the thru axles, and I had to go to my local bike repair shop to get the wheels removed. Customer support from Planet X was very poor and slow but eventually they sent replacement axles. However, even on the replacement axles the depth of the hexaganol thread is only about 2-3mm - so this seems like a design flaw and I'm reluctant to fit them in case I strip the head again. I've looked for replacement axles (preferrably with handles) but I can't find the correct size. Also, I don't know what torque to apply - I'm paranoid about the thread unwinding and the wheel detaching! Can anyone help, primarily with sourcing replacement of the correct size thru axles?

https://www.planetx.co.uk/i/q/FSPXPCEDT ... -disc-th... (link is external)

Front: 120mm (100mm) x M12*P1.5*L14
Rear: 169mm (142mm) x M12*P1.5*L14

I've been to my local bike repair shop and they weren't able to help :-( I just can't believe that such a popular bike model is so difficult to source axles for!

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