No sag on my mountain bike- Noob here'!

This is my first post so excuse me if I get anything wrong but when I sit on my bike, my forks suspension does not travel resulting in 0% sag. My suspension is not on lockout and I'm a very light rider so my preloaded is all the way on the - side. Any help. Thanks.
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What is the fork?
How much do you weigh?
Some coil forks have replaceable springs, you can get different springs for different rider weights.
Some coil forks only have one type of spring for all rider weights, light riders will have no sag, heavy riders will have too much sag.
if you can moved it then the spring is too heavy for you, replace with a lighter one. if none available/that's impossible, see my first point.
Both points above assume no corrosion on legs/seals/stantions etc...
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Hi there, it is a suntour xcm fork coil sprung. I am really light for my age category (too light in fact). When I push down on the forks nothing happens.
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