PBK returns system?
luv2ride
Posts: 2,367
What's the opinion on the PBK returns system? Good, bad, indifferent?
I've managed to get some bib shorts for a good discount from them, but have decided to keep some other shorts I'd got from another retailer. I'd assumed PBK had a similar returns system to the other big online sellers, but they seem a little more restrictive and less convenient. There also seem to be some negative reviews posted on t'internet. Should've checked before I bought I know.
I'm looking for some feedback with hopefully positive experiences before i contact them to return, otherwise might sell them on myself!
Cheers
I've managed to get some bib shorts for a good discount from them, but have decided to keep some other shorts I'd got from another retailer. I'd assumed PBK had a similar returns system to the other big online sellers, but they seem a little more restrictive and less convenient. There also seem to be some negative reviews posted on t'internet. Should've checked before I bought I know.
I'm looking for some feedback with hopefully positive experiences before i contact them to return, otherwise might sell them on myself!
Cheers
Titus Silk Road Ti rigid 29er - Scott Solace 10 disc - Kinesis Crosslight Pro6 disc - Scott CR1 SL - Pinnacle Arkose X 650b - Pinnacle Arkose singlespeed - Specialized Singlecross...& an Ernie Ball Musicman Stingray 4 string...
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Comments
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Yo,
Never had any bad experiences personally, have returned something in the last 12 months, and all went smoothly as I recall.Felt F70 05 (Turbo)
Marin Palisades Trail 91 and 06
Scott CR1 SL 12
Cannondale Synapse Adventure 15 & 16 Di2
Scott Foil 180 -
It's crap, to put it plainly.
It takes forever and sometimes you have to keep chasing them.
I have now stopped buying from them because I had such a battle with a couple of returns, the last taking over a month to get a refund (for a faulty product).0 -
Worst company ever since being bought out. AvoidI'm sorry you don't believe in miracles0
