Giant Defy Advanced Pro 1 2018 seat problem.

Drax32
Drax32 Posts: 25
edited January 2018 in Road general
Just received my new Giant Defy Advanced Pro 1 2018 this week from an online retailer and I've noticed the seat is not dead straight to the top tube it runs slightly to the left . The D-Fuse seatpost that comes with it is D shaped and cannot be rotated like a round seatpost.
I don't know if its a fault with the seat post or frame, has anyone come across this sort of problem with the Giant Defy D-Fuse design .
Awaiting a reply from Giant after sending photos of this problem to the bike shop.

Comments

  • cougie
    cougie Posts: 22,512
    Could be the saddle ? Have you another you could try ?
  • Drax32
    Drax32 Posts: 25
    Yeah tried my other saddle off my old bike and still twisted, apart from this problem its a great looking bike.
  • DavidJB
    DavidJB Posts: 2,019
    Mine was dead straight? Sounds like a manufacturing issue.
  • Drax32
    Drax32 Posts: 25
    How do I insert an image ?
  • cooldad
    cooldad Posts: 32,599
    faq.php#f3r3
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  • dj58
    dj58 Posts: 2,223
    Could be a misaligned clamp on the D-Fuse seat post, or a misaligned D-Fuse seat tube. Substitute another D-Fuse seat post.
  • Drax32
    Drax32 Posts: 25
    On close inspection of the seat post I do think its a misaligned clamp on the D-Fuse seat tube. Spoken to the bike shop today and they are sending out a new seat post.
    They've also said if this doesn't fix the problem they will replace the bike .

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