Manitou "marvel"

k0gg1242

I purchased a Bergamont Revox 7 its is fantastic! However... the Manitou Marvel forks failed to lock out and when I serviced them the shutoff washers had fallen into the bottom half of the stanchion. I have contacted Bergamont and they pit me onto Manitou. So far since March when the issue became apparent they have not even attempted any contact.
Has anyone else had a similar issues dealing with Manitou?
So far they have been super lame.

cooldad

It's the seller's problem. Contact them.

cobba

k0gg1242 wrote:

the Manitou Marvel forks failed to lock out and when I serviced them the shutoff washers had fallen into the bottom half of the stanchion.

Photos of the damper might show the problem.
What do you mean by 'failed to lock out', a fork can still compress when locked out it if it hits a bump.
Did you have this problem before you serviced it?
How did you service the fork, what did you pull apart?
Does anything look broken on the damper?

k0gg1242

The problem started after locking out the damper. After that it never locked again. When I serviced it the bittom part of the compression damper was loose in he borrom of the forkswirh a push fit rivet.
Had I not serviced it I would not have uncovered it.
After posting this I had contact from Manitou and so far we are sorting it.
I have also fabricated a work around and it is working.
As for taking it back to the shop I work there.

cooldad

So it should be simple then.