Giro Empire ACC heel pad query

stevenb
stevenb Posts: 717
edited August 2017 in Workshop
I just bought new Giro Empire ACC shoes from Evans via ebay.
I have noticed one of the heel pad screws isn't sitting right and upon removing the insole I can see the little round grip inside the shoe is jutting up at an angle.
I know these are replaceable but what tool is required so that I can rectify this?
No allen key seems to fit.

Any help appreciated.

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