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Mavi cross max xl 29"

andycdubyaandycdubya Posts: 15
edited April 2017 in MTB workshop & tech
Hi
I bought a Vitus escarpe pro from CRC at the end of last year. On Saturday I managed to crack the rear hub at the point where the spokes attach. The piece where the spoke hooks into has completely sheered off on two spokes. I have emailed CRC and am waiting for a reply.
Has anyone had any experience of these hubs failing or dealing with CRC for warranty repairs. I'm not sure whether I'll be dealing direct with them, Vitus or Mavic.
If I could paste a photo I would. But phone isn't letting me.
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