Shimano sports camera

Anonymous
Anonymous Posts: 79,666
edited October 2016 in The workshop
Recently purchased a shimano sports camera to put on my bikes following a near death experience / road rage...involving the local nut job....

Camera works great ...great pics and sound etc yet....

Can view the video on the sd cards but when I load the Shimano Sports Camera Editor software....it imports the video to be edited etc but will not play any video, just sound and will not allow me to edit the clips...

All software / firmware is up to date
Running on a Windows 7 laptop( which is up to date )

Have tried with Internet security / firewall off but makes no difference - still no video..


Any ideas ????

Comments

  • wolfsbane2k
    wolfsbane2k Posts: 3,056
    Whats the spec of the laptop?
    Ive got the same camera and problem, I've put it down to a lack of memory to "edit" it, but would be very interested if you get this resolved
    Mine is a 2011 laptop with 4GB ram and a C2Q something in it now running Win10

    I'm assuming you've happily played the videos in other software?
    When playing in other software, does it play well, or do you get blockyness etc?
    If i play in any sw i can't slow down, it craps out. Give it to VLC and slow to ~70% speed if on HD, or ~50% direct from the SD card.
    Intent on Cycling Commuting on a budget, but keep on breaking/crashing/finding nice stuff to buy.
    Bike 1 (Broken) - Bike 2(Borked) - Bike 3(broken spokes) - Bike 4( Needs Work) - Bike 5 (in bits) - Bike 6* ...
  • wolfsbane2k
    wolfsbane2k Posts: 3,056
    PS - Suggested spec is
    Windows
    Type: Laptop
    OS: Windows 7 Professional 64 bit edition
    Processor: Intel Core i7-3820QM (Quad-core/2.70 GHz rating/8-MB L3 cache)
    Main memory: 16 GB DDR3 (PC3-12800/8 GB x 2/Dual channel)
    Graphics board: NVIDIA GeForce GT 640 M 1 GB + Intel; HD graphics (Optimus supported)

    Are you running x64 or x32?
    If x64, it seems to need this: https://slimdx.org/download.php
    which i'm now trying.
    Intent on Cycling Commuting on a budget, but keep on breaking/crashing/finding nice stuff to buy.
    Bike 1 (Broken) - Bike 2(Borked) - Bike 3(broken spokes) - Bike 4( Needs Work) - Bike 5 (in bits) - Bike 6* ...
  • Anonymous
    Anonymous Posts: 79,666
    Windows 7 , 6 gb ram, 256 gb memory available ,,Intel i5 processor :D

    Video plays ok when opened using Windows media player etc
  • wolfsbane2k
    wolfsbane2k Posts: 3,056
    so x64 for the 6gb ram.
    Have you installed the SlimdX plugin?
    Intent on Cycling Commuting on a budget, but keep on breaking/crashing/finding nice stuff to buy.
    Bike 1 (Broken) - Bike 2(Borked) - Bike 3(broken spokes) - Bike 4( Needs Work) - Bike 5 (in bits) - Bike 6* ...
  • Anonymous
    Anonymous Posts: 79,666
    I downloaded the plug ins as recommended - made no difference....really ferked off now as I've got a really good camera with no editing software...Windiws movie maker takes ages and doesn't pick up the ant sensors on my bike :x

    No customer services at Shimano :(
  • wolfsbane2k
    wolfsbane2k Posts: 3,056
    As your pc isn't the minimum specifications with 16GB ram, probably not, no.
    Equally, as it's a laptop, whats the graphics card in the laptop? Dedicated, or the i5 embedded stuff?

    Try twitter, they've previously responded well on there to a friend.
    Intent on Cycling Commuting on a budget, but keep on breaking/crashing/finding nice stuff to buy.
    Bike 1 (Broken) - Bike 2(Borked) - Bike 3(broken spokes) - Bike 4( Needs Work) - Bike 5 (in bits) - Bike 6* ...
  • wolfsbane2k
    wolfsbane2k Posts: 3,056
    Did you get this addressed?
    Intent on Cycling Commuting on a budget, but keep on breaking/crashing/finding nice stuff to buy.
    Bike 1 (Broken) - Bike 2(Borked) - Bike 3(broken spokes) - Bike 4( Needs Work) - Bike 5 (in bits) - Bike 6* ...
  • fenix
    fenix Posts: 5,437
    I know importing stuff to the Go Pro suite is massively awkward and creates huge file sizes.

    If you're not doing anything too flash - then you can do very basic editing with Youtube.
  • Anonymous
    Anonymous Posts: 79,666
    Nope - my lap top has an Ati Radeon graphics card - i5 processor and 6gb ram .... really surprised that the Shimano software won't run yet my wife runs a full pro package photo rendering software which processes very hi def images without any issues yet I can't get the Shimano software to run with the camera on its lowest resolution
  • wolfsbane2k
    wolfsbane2k Posts: 3,056
    Nope - my lap top has an Ati Radeon graphics card - i5 processor and 6gb ram .... really surprised that the Shimano software won't run yet my wife runs a full pro package photo rendering software which processes very hi def images without any issues yet I can't get the Shimano software to run with the camera on its lowest resolution

    Interesting consideration - I'm ATI as well, but the desktop is an ATI card and that runs it fine, despite being significantly older - ATI HD4830 I think , but running Win 7 x64. Yes its slow, but it works ok

    What generation ATI is the laptop's card - possible we've found the issue.
    Intent on Cycling Commuting on a budget, but keep on breaking/crashing/finding nice stuff to buy.
    Bike 1 (Broken) - Bike 2(Borked) - Bike 3(broken spokes) - Bike 4( Needs Work) - Bike 5 (in bits) - Bike 6* ...
  • wolfsbane2k
    wolfsbane2k Posts: 3,056
    Fenix wrote:
    I know importing stuff to the Go Pro suite is massively awkward and creates huge file sizes.

    If you're not doing anything too flash - then you can do very basic editing with Youtube.

    I've done handbrake converting of the video before, and then used dashcamware (I think) to overlay the ANT+ details. But considering all I really want is to cut out 3 minutes of video &speed some bits up/slow some down, its' a complete nause.
    At lease Adobe Premier works well for the basic editing.
    Intent on Cycling Commuting on a budget, but keep on breaking/crashing/finding nice stuff to buy.
    Bike 1 (Broken) - Bike 2(Borked) - Bike 3(broken spokes) - Bike 4( Needs Work) - Bike 5 (in bits) - Bike 6* ...