SRAM Rival Shifter Fault

Spangle12

I've noticed while trying to index my rear mech that there's something odd with my shifter. There's a little hole in the red plastic barrel that the end of the gear cable seats into and on my shifter there's a slot in it so it looks like you can slot the cable through it and then seat the end in the hole. The slot is in the direction of the cable, kind of like the slots you get on the barrel adjuster on old V brakes or like the slot on the barrel adjuster on a motorbike clutch lever.

I didn't think anything of it at the time because it looked like it was meant to be like that however it causes a pretty annoying problem. If you shift down (slacken the gear cable) without simultaneously turning the wheel (which I have to do when indexing as I don't have a bike stand) the slack in the cable comes out at the shifter and often it can be enough to unseat the gear cable end from the hole in the barrel and then my shifter is completely disconnected from the mech. To reset it I have to remove the cable from the mech to push enough slack back up to the shifter to pop the cable out completely and reset it into the hole in the barrel. I thought this was just a very poor design but i've looked today online and it looks like that slot shouldn't be there. I found the image below. That makes a lot more sense because any slack in the cable at the shifter doesn't matter, the cable end is always going to be caught by the red rotating barrel.

I wondered if this is a common problem on SRAM road shifters or if anyone has any idea of a successful bodge? So far I can't find anywhere selling the red bit as a spare.

pilot_pete

A Google search reveals their service centre, but it is trade only so you would have to go through a retailer.

Parts catalogue doesn't show any of the internal parts available separately. https://sram-cdn-pull-zone-gsdesign.netdna-ssl.com/cdn/farfuture/sbFjhsla14t3YcWLQQmQ7Cud0B3ZLTH09iioTERtCg8/mtime:1468609682/sites/default/files/techdocs/2017_sram_spc_rev_a.pdf#page4

Best bet would be a dealer listed on their website I would say.

PP

Spangle12

Thanks Pete, i figured as much. To be honest even if I could get the spare I don't think i'd like to strip the shifter down and replace it myself. I took it to my LBS in the end who successfully indexed the mech so I may just go for a bodge of gluing the slot together to close it and prevent the cable popping out. If the problem persists it may be easier just to buy a whole new shifter.

StillGoing

I take it that is an old Rival shifter as the Rival 22 shifters on my spare have an enclosed "tunnel" where the cable goes in?