Wiggle returns policy

Shuggy76
Shuggy76 Posts: 91
edited May 2016 in Road buying advice
Has anyone ever been unlucky enough to purchase something from wiggle one day, only to find they're reduced the price by a further 10+% the next?
I've just pulled the trigger on a pair of Oakley radarlock prizms and this very thing has happened.... so, without wanting to appear a skinflint (I am, I know :roll: ) should I just re-buy the glasses at the reduced rate, and return these more expensive ones as soon as they appear on my doorstop, or, will a quick phonecall to wiggle explaining things mean they'll 'refund' the difference?
I realise this is unlikely, but you never know, and would be easier then posting the box off again...

Cheers in advance

Comments

  • Wirral_paul
    Wirral_paul Posts: 2,476
    I'd give them a call and ask them if they will honour the lower price - given their very good returns policy i'd hazard a guess they'll try and sort you out (even if with a credit note for the difference).

    There returns policy is online here:-

    http://www.wiggle.co.uk/h/option/returns-uk

    Nothing really to lose by asking 8)
  • Shuggy76
    Shuggy76 Posts: 91
    True, true, I'll give them a bell. Thanks, I guess this will be them effectively price matching themselves!
  • chrisgal
    chrisgal Posts: 130
    I did this once with a Garmin 800....just purchased another and sent the original one back, saved about £50.
  • http://www.wiggle.com.au/sc/price-promise

    definitely contact them - if they'll match another shop's price for up to 7 days, they should match their own...