MET Parachute, OK helmet, poor customer service
ocguy2004
Posts: 2
Purchased a MET Parachute and found that the strap is too short. Contacted MET and they sent me a pic of how long the strap should be, mine was 20mm shorter than the one in the pic they sent (sized up next to a ruler). Met refused to replace the helmet or even the chin strap, saying it still met their standards...really? Very difficult to strap on and even more difficult to remove the helmet. Sometimes it'll take me 3 mins to remove the helmet. I prefer companies who support their product. Just an FYI...buyer beware. #MET #METParachute
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Comments
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Here we go...All the gear, no idea and loving the smell of jealousy in the morning.
Kona Process 134 viewtopic.php?f=10017&t=129946070 -
Just take it back to where you bought it.
/EOTI don't do smileys.
There is no secret ingredient - Kung Fu Panda
London Calling on Facebook
Parktools0 -
Just take it back to where you bought it.
/EOT
no, you have to post on the internet before you do anything remotely sensible. He'll be mounting a facebook and twitter campain next before going to the shop and saying this doesn't actually fit0 -
Hit and run poster anyway, so I'll save the rest of my breath.I don't do smileys.
There is no secret ingredient - Kung Fu Panda
London Calling on Facebook
Parktools0 -
Why do these posts always end with "Just an FYI...buyer beware." or something very similar? Is there an agency that puts this stuff up on forums?All the gear, no idea and loving the smell of jealousy in the morning.
Kona Process 134 viewtopic.php?f=10017&t=129946070 -
Won't it have been sensible to try it on before buying as everyone's head is different
. Even if buying online you could find one locally to try first. 0
