Ribble Aero 883

Nautique
Nautique Posts: 3
edited August 2015 in Road buying advice
Recently took delivery of my new Ribble Aero 883 bike and noticed that there were marks on the forks and the saddle stem.
Advised Ribble and provided pictures of the mark - Ribbles response is:
"I am afraid nothing can be done to resolve this as the issues you have highlighted are perfectly normal for a ‘UD’ finish frame. UD or Unidirectional carbon finish frames means that the final finish is the carbon in its raw form and there is no ‘fake’ carbon weave added for aesthetic purposes."
No knowing anything about UD carbon or any other carbon layering for that matter I am not sure if the response is valid. :?
Anybody able to offer constructive advise? :|:|
Cheers

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