dynamo

BigSpecs
BigSpecs Posts: 309
edited July 2015 in Road general
Hi Guys,

I have a pal doing a multi-stage race. They have just started (2nd or 3rd day) with >100 miles/ day

Long story short, he is using the Supernova Infiniti Dynamo Hub along with the 3 plug

http://supernova-lights.com/en/products/the_plug.html

For running lights and charging devices (Garmin and iPhone) and it is not working. The race requires a bunch of night riding and is self navigation, so this is a big deal. The green light on the plug is not coming on. He has tried cutting and re-connecting the wires but no joy :-(

Does anyone have any experience of these items? Or any suggestions as to why they are not working? He is riding and has minimal tools with him. I have mailed the manufacturer but they are slow to reply.

Thanks for any help.

Cheers

Comments

  • de_sisti
    de_sisti Posts: 1,283
    I suggest you post on yacf.co.uk (the audax section), as that site has several member who
    use hub dynamos (me included, but not the one you refer to) and my be able to offer some assistance.
  • marcusjb
    marcusjb Posts: 2,412
    Sorry to be a rule facist, but this would all count as outside assistance as per the rules and guidance of the Transcontinental (it is the same as ringing a friend up to ask them for directions - I.e. It is forbidden).

    Your friend can ring the manufacturer themselves, but you can not ring the manufacturer on their behalf.

    Them's the rules.
  • BigSpecs
    BigSpecs Posts: 309
    I didn't know that. Thanks for the info. Almost glad I have been no use whatsoever now!
  • marcusjb
    marcusjb Posts: 2,412
    http://reportage.transcontinental.cc/?p=1378

    For some of their guidelines on outside support.

    Your mate has to get it fixed himself or get to a bike shop by his own initiative.

    I hope he gets it sorted, as that is a bit of a blow on day two of the race!
  • BigSpecs
    BigSpecs Posts: 309
    Thanks again.

    To be fair, they didn't ask for help. I was just trying to be helpful.

    No harm done.

    Cheers.