Any Canyon Spectral AL 27.5 2015 owners here?

lioryb
lioryb Posts: 6
edited July 2015 in MTB workshop & tech
I have a frame issue I am trying to understand if its a manufacture issue or design issue.

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  • cooldad
    cooldad Posts: 32,599
    Said issue would be?
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  • lioryb
    lioryb Posts: 6
    few days ago my left crank arm (non-drive arm) fell off my crank while paddling. apparently, it was assembled with spacers between the BB (SRAM PressFit GXP) and the crank-arm, so the arm is not fully tightened.
    When checking SRAM spec for the BB and the X1 crank, I noticed that the spacers should not be there. Yet, if I remove the spacers, then the crank arm would hit the chain-stay.
    I wonder if there is a manufacture issue that something went wrong with the frame, and the mechanic who built the bike decided to put these spacers, or is it a design issue, and all Spectral bikes having the same unwanted spacers.

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