4 The Bike
diplodicus
Posts: 722
Has anyone had recent experience with http://www.4thebike.de/, or does anyone know if they have ceased trading?
I ordered some Ksyrium Elites from them on the 7th June and haven't received them yet. From reports on this forum it seems delivery is normally 5 days or so.
I have emailed them 3 times. Once through the email address on the order details, once through the contact form on their site and once through their "support management" system. So far no reply. I have phoned during office hours (taking into account time difference) and just get a message in German which I do not understand.
I am now getting o the point where I am considering raising a section 75 request with my credit card to get my money back. It's a shame because I don't want my money back, I'd rather have the wheels
Any ideas?
I ordered some Ksyrium Elites from them on the 7th June and haven't received them yet. From reports on this forum it seems delivery is normally 5 days or so.
I have emailed them 3 times. Once through the email address on the order details, once through the contact form on their site and once through their "support management" system. So far no reply. I have phoned during office hours (taking into account time difference) and just get a message in German which I do not understand.
I am now getting o the point where I am considering raising a section 75 request with my credit card to get my money back. It's a shame because I don't want my money back, I'd rather have the wheels
Any ideas?
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Comments
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Another thread already going about 4thebike.
I got 2 sets of wheels sometime ago and they arrived between 5-10 days.
I think they are still trading but the wheels may not be in stock.
http://www.bikeradar.com/forums/viewtopic.php?f=40013&t=12960884&p=19628706&hilit=4thebike#p196287060 -
Thanks Dowtcha I didn't see that one despite using the search!0
