I can't blame wiggle!

chaos75
chaos75 Posts: 72
edited March 2015 in Road general
Just want to spread some good news! I bought a jersey from wiggle in January, last week the cuff started to come unstitched so I began the returns process but couldn't print off a label till the weekend so carried on using the jersey. Then I had an accident and went down on my shoulder, jersey written off with a big scrape and a hole. E-mailed wiggle on the off chance they might be sympathetic. Yesterday, brand new jersey hits the mat, haribo's n'all! Happy Saturday!

Comments

  • BrandonA
    BrandonA Posts: 553
    I'm surprised and would have told you to bugger off after questioning why you were still wearing an item you have started the return policy on.
  • veronese68
    veronese68 Posts: 27,829
    If you hadn't started the claims procedure you wouldn't have had the accident. So you should blame Wiggle.
  • Maybe you had the crash because the stitching wasn't in good condition?
  • I wish I could say the same!

    Wiggle were piss poor with a defective pair of dhb Vaeon Roubaix Pro bib tights recently.

    They developed a hole in the thigh area after only using on about 10 rides (no signs of wear, just a hole) they offered me a new pair for half price? Why the hell would I want another pair that fall apart/break that quickly and have to pay £40 for the privilege again?

    All I got was a 'sorry', and an email that effectively said 'tough luck'. Certainly won't shop with them anymore!

    Crap service.
  • I had a similar bad experience with some Vaeon pro tights earlier in the winter. On the very first ride after 15 miles a wear patch began to appear where the zip fastener on the waistline of my jersey sits (I was using a brand new DHB windslam Jersey), when I contacted Wiggle asking if it was a known issue they told me to swing as the marks were wear and tear!

    The tights haven't holed wear the patch is, although it does look like a Lycra "ball fro" if my jersey rides up...
  • southdownswolf
    southdownswolf Posts: 1,525
    When Wiggle move to Wolverhampton, are we going to get a bag of Pork Scratchings instead of Haribo's?
  • :lol:
    When Wiggle move to Wolverhampton, are we going to get a bag of Pork Scratchings instead of Haribo's?