Giant XTC Advanced Frame problems?

Finecactus

Hi all

I have a 2015 27.5 Giant XTC Advanced. Took delivery late November 2014, but due to an injury I have only done about a 100 easy miles since.

However last weekend after a ride I noticed a chunk of paint flake off with my sponge. Around the rear mech hanger/ bolt through on the out side of the frame away from the wheel.

I have taken the bike back to the shop and on removal of the rear mech more paint came away and a possible crack could be seen.

Now the shop have been great and they have sent the frame back to Giant and I am waiting (hoping) to hear if Giant will put things right etc.

The situation concerns me. This is my first experience of a Carbon frame, and if I am having problems so early on, what can I expect in the future? The frame is only as strong as its weakest point, and this area is where the rear bolt through threads into the frame, so its quite narrow and is going to take forces from the wheel and drive.

Has anyone else had the same problem? Do you have an XTC if so check your frame.. Can anyone restore my faith?

The Rookie

Just sounds like a dodgy paint job to be honest.

chuase05

I have a 2015 xtc advanced 1 had it since early november, had no problems with it at all and i have another 3 on my demo fleet at work all fine. I have seen some tcrs and defys loose paint around the dropouts but never crack and when i have returned frames for inspection they have come back with the ok or giant have replaced the frameset

Finecactus

I hope it is paint issue rather than a frame problem.

However with such little use, I would expect the paint to have lasted longer. So fingers crossed that Giant make me happy chappy and put things right!

rockmonkeysc

Giant carbon frames are solid. They're paint could be better.

Agards

My c2009 xtc is still going strong. however mine is the bare carbon weave and lacquered version so no paint to be considered. Based on my experience I'd bet it's just paint

rockmonkeysc

I did manage to snap the drive side drop out clean off my old 2009 aluminium XTC but it took some effort! I abused that bike pretty hard for over a year before it failed.

Finecactus

Update:

Giant have said the frame is okay, but it hasn't been finished off very well before painting.

Have been given the option to have a new frame, but the trouble is they don't have any medium frames in the same colour. They have offered me a frame/colour you can only get in Holland, which looks nice enough and unique to me in the UK. But its not grabbing me.

Or have the same frame back with touch up paint...

So frustrating, the bike is from the 2015 range and 3 months old and you cant get the same colour...

Oh what to do.. :roll:

cooldad

It's only paint. Should be covered in mud and sh1t anyway.

Finecactus

Do agree that it is only paint, its just I work hard for my dosh and want to ride something that I like.

I have or had: http://www.giant-bicycles.com/en-gb/bik ... 241/77339/

They are offering: http://www.giant-bicycles.com/nl-nl/bik ... 523/75933/

chuase05

Looks better than the uk models, all the euopean models look better to be honest though, had a warranty stance frame in the workshop today from holland looks 10 times better than the uk market bike.

The Rookie

I think the Dutch colour scheme is nicer as well.....