Power Tap Reliability Issues
ck101
Posts: 222
I'm certain this one has been done to death at this stage but wanted to get others opinions on Powertap, particularly in relation to G3 reliability.
I had a relatively unused (out of warranty) Powertap Pro+,covered max 1500K. It started giving erratic readings so I returned it to Paligap during the Summer. Paligap's standard process seems to be to recommend an upgrade to G3 at a cost of £490 or so.
I paid for the upgrade and then used it for a month or two, I noticed the calibration value crawled from 512 to 520 over the 8 weeks of light use. After being off this bike for the winter I powered it up today to see it was now reading 530. Out of tolerance and needs to go back for a service.
I raised a case today on the Paligap site and notice it prompts an auto response with a label for return. Must have a lot of returns for them not to screen returns.
Are Paligap skating thin ice on potentially what could be an issue for Trading Standards?
I'd welcome a response here from either Paligap or Powertap if they're reading.
I had a relatively unused (out of warranty) Powertap Pro+,covered max 1500K. It started giving erratic readings so I returned it to Paligap during the Summer. Paligap's standard process seems to be to recommend an upgrade to G3 at a cost of £490 or so.
I paid for the upgrade and then used it for a month or two, I noticed the calibration value crawled from 512 to 520 over the 8 weeks of light use. After being off this bike for the winter I powered it up today to see it was now reading 530. Out of tolerance and needs to go back for a service.
I raised a case today on the Paligap site and notice it prompts an auto response with a label for return. Must have a lot of returns for them not to screen returns.
Are Paligap skating thin ice on potentially what could be an issue for Trading Standards?
I'd welcome a response here from either Paligap or Powertap if they're reading.
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Comments
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Not had a problem with mine in 2000 miles or so of use ?
Have you tried ringing them - you're more likely to get an answer ?0 -
I've been there with the same issue and in the end decided to sell it. I would never buy a Powertap or deal with Paligap again.0
